Public Tickets
mairaesi
Fatal ErrorClosed
TheGem (WPBakery)
Updated December 11, 2018 at 8:31am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin and FTP access.
sud21195
FooterClosed
TheGem (WPBakery)
Updated December 11, 2018 at 8:22am
2
Most recent comment from Michael:HI!Please use Custom footer.
stancoles
FUNCTIONALITYClosed
TheGem (WPBakery)
Updated December 11, 2018 at 7:43am
7
Most recent comment from Oliver:Hi,Take a look:
Patrick Forristal
Identifying Pages & Posts Description with an ImageClosed
TheGem (WPBakery)
Updated December 11, 2018 at 7:41am
2
Most recent comment from Oliver:Hi,Sorry, I can't understand what you need to make. Can you be some more specific?
Stephen Walker
accordiansClosed
TheGem (WPBakery)
Updated December 10, 2018 at 11:28am
18
Most recent comment from Oliver:Welcome!
Sadlounek
landline pageClosed
TheGem (WPBakery)
Updated December 10, 2018 at 8:15am
2
Most recent comment from Oliver:Hi,pls. take a look:
thaibasil-farmington
Portfolios not show correct.Closed
TheGem (WPBakery)
Updated December 9, 2018 at 10:34pm
2
Most recent comment from thaibasil-farmington:Please ignore this request, I have fixed.
RTL CERTIFICATIONS SAS
The gem Import DemoClosed
TheGem (WPBakery)
Updated December 9, 2018 at 10:34am
2
Most recent comment from Oliver:Hi,You can import this pages here:
Stacey Hitt
Deletion of site info when GEM is installedClosed
TheGem (WPBakery)
Updated December 9, 2018 at 9:20am
2
Most recent comment from Oliver:Hi,
Please give more info, where you was informed about it?
Patrick Forristal
TutorialsClosed
TheGem (WPBakery)
Updated December 7, 2018 at 2:32pm
2
Most recent comment from Oliver:Hi,Here you go:http://codex-themes.com/thegem/documentation/http://codex-themes.com/thegem/documentation/video-tutorials/https://wpbakery.com/video-tutorials/
Marco Thiele
Save button doesn't workClosed
TheGem (WPBakery)
Updated December 7, 2018 at 10:12am
11
Most recent comment from Oliver:Feel free to contact us if you need help.
frankdl98
WordPress 5 compatibilityClosed
TheGem (WPBakery)
Updated December 7, 2018 at 8:30am
2
Most recent comment from Oliver:HI,You can update, everything should work fine.
robhampton
Menu below sliderClosed
TheGem (WPBakery)
Updated December 7, 2018 at 8:11am
2
Most recent comment from Oliver:Hi,
Without the code changes it's not possible. You need to edit template:
/wp-content/themes/thegem/header.php
Before the editing copy this file to the child theme for the safety feature updates ...
Gijs Biekens
Turn off search optionClosed
TheGem (WPBakery)
Updated December 6, 2018 at 2:37pm
4
Most recent comment from Michael:Welcome!
fatack91
No Demo Sliders includeClosed
TheGem (WPBakery)
Updated December 6, 2018 at 8:42am
2
Most recent comment from Oliver:HI,pls. check folder:/Demo_Sliders_Widgets/Revolution Slider/