Public Tickets
Razzak
Activation code useClosed
TheGem (WPBakery)
Updated December 13, 2018 at 7:23am
9
Most recent comment from Oliver:Hi,You can contact us there, you don't need to verify by purchase there.
rmiller
Remove Discussion on PagesClosed
TheGem (WPBakery)
Updated December 13, 2018 at 6:22am
16
Most recent comment from Oliver:Welcome!
highspeak
Search box removeClosed
TheGem (WPBakery)
Updated December 12, 2018 at 1:53pm
2
Most recent comment from Oliver:Hi,pls. give me link to your site.
fabiansato
You have exceeded the max. number of activationsClosed
TheGem (WPBakery)
Updated December 12, 2018 at 12:47pm
6
Most recent comment from Oliver:Hi, you have violated the license agreement and installed TheGem on many websites with the same license. That’s why your activation has been blocked.
Your sites:https://www.secesta.comhttps://www ...
ksubilal
Issue related with Plugin UpdationClosed
TheGem (WPBakery)
Updated December 12, 2018 at 11:38am
4
Most recent comment from Oliver:Hi,ok, I've unblocked your license.
RebelRoadMedia
Custom Icons in Mega MenuClosed
TheGem (WPBakery)
Updated December 12, 2018 at 11:36am
2
Most recent comment from [deleted]:Hi,Sorry, but now you can use only FontAwesome for menu icons.You can try to add necesary icons to menu item with custom css. We can add example for it on you site. Please provide admin access.
Gijs Biekens
Border in menuClosed
TheGem (WPBakery)
Updated December 12, 2018 at 11:24am
4
Most recent comment from Michael:Welcome! Have a nice day!
bighousefilms
AJAX ERROR IMPORTClosed
TheGem (WPBakery)
Updated December 12, 2018 at 9:15am
2
Most recent comment from Oliver:Hi,The problem in your php settings, take a look:Recommended PHP Settings
Soham
unable to activate themeClosed
TheGem (WPBakery)
Updated December 12, 2018 at 9:01am
4
Most recent comment from Oliver:Hi,pls. create new ticket in the activation problems category and provide there your purchase code.
optigon1
QuickfindersClosed
TheGem (WPBakery)
Updated December 11, 2018 at 10:58am
2
Most recent comment from Oliver:Hi,Sorry, It's not possible to use the images in this style, you can make hexagon image and add it there, it's much simpler than make the hexagon via the css.
mairaesi
Fatal ErrorClosed
TheGem (WPBakery)
Updated December 11, 2018 at 8:31am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin and FTP access.
sud21195
FooterClosed
TheGem (WPBakery)
Updated December 11, 2018 at 8:22am
2
Most recent comment from Michael:HI!Please use Custom footer.
stancoles
FUNCTIONALITYClosed
TheGem (WPBakery)
Updated December 11, 2018 at 7:43am
7
Most recent comment from Oliver:Hi,Take a look:
Patrick Forristal
Identifying Pages & Posts Description with an ImageClosed
TheGem (WPBakery)
Updated December 11, 2018 at 7:41am
2
Most recent comment from Oliver:Hi,Sorry, I can't understand what you need to make. Can you be some more specific?
Stephen Walker
accordiansClosed
TheGem (WPBakery)
Updated December 10, 2018 at 11:28am
18
Most recent comment from Oliver:Welcome!