Public Tickets
elshan94
slow site!Closed
TheGem (WPBakery)
Updated November 23, 2018 at 7:59am
2
Most recent comment from Oliver:Hi,As you can see here:https://wpbuffs.com/fastest-wordpress-themes/Our themes TheGem and Scalia are the fastest themes on the theme forest. Unfortunately we don't provide support with the site speed ...
Ahsan
WP bakery save changes is not workingClosed
TheGem (WPBakery)
Updated November 22, 2018 at 1:32pm
10
Most recent comment from Oliver:Try to deactivate all the extensions and check.
Absurd
Change "Read more" textClosed
TheGem (WPBakery)
Updated November 22, 2018 at 10:57am
8
Most recent comment from Oliver:Welcome!
RhondaSteaks
www.steakswear.comClosed
TheGem (WPBakery)
Updated November 21, 2018 at 12:41pm
2
Most recent comment from Oliver:Hi,Sure!
AndreasResch
Lightbox with different imageClosed
TheGem (WPBakery)
Updated November 21, 2018 at 9:27am
14
Most recent comment from Oliver:Sorry, can't say you the reason without the access.
stancoles
logoClosed
TheGem (WPBakery)
Updated November 21, 2018 at 7:45am
7
Most recent comment from Oliver:Hi,no problems, feel free to contact us if you need help.
Fergumungus
save buttonClosed
TheGem (WPBakery)
Updated November 21, 2018 at 7:38am
9
Most recent comment from Oliver:Hi,Can't connect with the data you provided:Command: USER [email protected]: 331 User [email protected] OK. Password requiredCommand: PASS ****************Response: 530 Login ...
smart_sdr78
Post list thumbnail is blankClosed
TheGem (WPBakery)
Updated November 20, 2018 at 3:47pm
8
Most recent comment from Oliver:Welcome!
Jesús
main menu on top of revolution sliderClosed
TheGem (WPBakery)
Updated November 20, 2018 at 8:36am
2
Most recent comment from Michael:HI!Please disable this setting on your page:
mrehanms
Background colors reset and not respected after updateClosed
TheGem (WPBakery)
Updated November 20, 2018 at 8:34am
2
Most recent comment from Michael:HI!Please resave the settings in the Theme Options.
Scott Slawson
First Menu Item ActiveClosed
TheGem (WPBakery)
Updated November 20, 2018 at 7:27am
6
Most recent comment from Oliver:Hi,
Sorry, I don't know what I made, but I moved the items, re-saved menu and the problem had been fixed, can't even imagine what it was...
manimalone
hide icon quickfinderClosed
TheGem (WPBakery)
Updated November 20, 2018 at 6:29am
8
Most recent comment from Oliver:Welcome!
NJOLS
"(demo)" addition after importClosed
TheGem (WPBakery)
Updated November 20, 2018 at 6:28am
4
Most recent comment from Oliver:Welcome!
lbastiani52
buffer spinner colorsClosed
TheGem (WPBakery)
Updated November 19, 2018 at 2:42pm
4
Most recent comment from Oliver:Hi,Pls. wait a bit in the next theme update well add this option to the theme options.
crownmarketers
Website SpeedClosed
TheGem (WPBakery)
Updated November 19, 2018 at 7:39am
2
Most recent comment from Oliver:Hi,
If you have problem in frontend:
You need to use some minify/cache plugin for reduce static resources (js/css/image files) loading time. In our live sites we use W3 Total Cache with activated CD ...