Public Tickets
Daniell Johnston
installing demos correctlyClosed
TheGem (WPBakery)
Updated August 31, 2018 at 2:20pm
7
Most recent comment from Sergio:HI,pls. check https://codexthemes.ticksy.com/ticket/1695675
Laurent_rose
parallaxe footerClosed
TheGem (WPBakery)
Updated August 31, 2018 at 2:02pm
2
Most recent comment from [deleted]:Hi,
I checked you site with chrome and firefox browsers. Parallax footer works correctly.
Parallax footer is disabled when its height is greater than the screen height.
Arcomedia
Menu in 2 linesClosed
TheGem (WPBakery)
Updated August 31, 2018 at 2:00pm
4
Most recent comment from Oliver:Welcome!
Anna Morton
moving cloudsClosed
TheGem (WPBakery)
Updated August 31, 2018 at 11:36am
15
Most recent comment from Oliver:Hi,I set right slider id in the custom css field to apply the animation.
olivebranchdigital
Footer Content & Page HeightClosed
TheGem (WPBakery)
Updated August 31, 2018 at 6:38am
6
Most recent comment from Oliver:Hi,Sorry, no.
nathachkf
I have added the contact form 7 just 1 form worksClosed
TheGem (WPBakery)
Updated August 31, 2018 at 6:34am
2
Most recent comment from Oliver:Hi,Sorry, we don't provide support with this plugin. You need to contact to the CF 7 support team:https://contactform7.com/support/
Pablo Bertran
Search results javascript issueClosed
TheGem (WPBakery)
Updated August 30, 2018 at 2:00pm
2
Most recent comment from [deleted]:Hi,
Please provide the ftp access. We will try to inspect problem on your site.
Shamser Suzon
Self hosted video loopClosed
TheGem (WPBakery)
Updated August 30, 2018 at 11:56am
4
Most recent comment from Oliver:Welcome!
sahelnik
Crazy codesClosed
TheGem (WPBakery)
Updated August 30, 2018 at 11:07am
6
Most recent comment from Oliver:HI,Pls. check I've added demo of this block in the bottom
Egoitz
Don't know how to change the main photoClosed
TheGem (WPBakery)
Updated August 30, 2018 at 10:40am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access and screenshot what you need to change.
sahelnik
Template failedClosed
TheGem (WPBakery)
Updated August 30, 2018 at 10:21am
6
Most recent comment from Oliver:You need to purchase this plugin to use this templates.
Manoranjan Nayak
Contact form IssueClosed
TheGem (WPBakery)
Updated August 30, 2018 at 8:34am
4
Most recent comment from Oliver:hi,pls. give me links to the pages with this issues.
Luis Rodriguez
Error when I try update cartClosed
TheGem (WPBakery)
Updated August 30, 2018 at 8:11am
2
Most recent comment from [deleted]:Hi,First, try to update theme on your site.Updating a theme
tjclark177
Can't edit the homepage demoClosed
TheGem (WPBakery)
Updated August 30, 2018 at 6:48am
2
Most recent comment from Oliver:Hi,Pls. take a look:https://codex-themes.com/thegem/documentation/#what-is-quickfinder
goeranschwind
Icons Split into HalfClosed
TheGem (WPBakery)
Updated August 30, 2018 at 6:45am
2
Most recent comment from Oliver:Hi,It's zoom issue, just click ctrl + 0 in the browser.