Public Tickets
xiaojean
Missing slideClosed
TheGem (WPBakery)
Updated August 29, 2018 at 1:53pm
4
Most recent comment from Oliver:Hi,I see, seems there were some problems during the import. Slider in attach.
Manoranjan Nayak
Revolution Slider errorClosed
TheGem (WPBakery)
Updated August 29, 2018 at 11:40am
4
Most recent comment from Manoranjan Nayak:Hi Gregor, now it fixed, please don't work on it.
Zero360Marketing
menu not appearing on mobile in portrait modeClosed
TheGem (WPBakery)
Updated August 29, 2018 at 8:55am
2
Most recent comment from Oliver:HI!
pls. use following css:
@media (max-width: 767px) {
.site-logo {
max-width: 100px;
}
}
Felix
change an item colorClosed
TheGem (WPBakery)
Updated August 28, 2018 at 9:03pm
4
Most recent comment from Felix:thank u so much...
sahelnik
MenuClosed
TheGem (WPBakery)
Updated August 28, 2018 at 2:23pm
4
Most recent comment from [deleted]:Please activate mega menu for menu item.
Manju Arora
Resizing Single Product ImageClosed
TheGem (WPBakery)
Updated August 28, 2018 at 1:39pm
2
Most recent comment from [deleted]:Hi,
Woocommerce changed images thumbnails interface from version 3.3.x. Now you can use only 2 image sizes:
1. For product page (you can control width only).
2. For shop/catalog page, widgets, ca ...
CORONA
How translate Theme widgets.Closed
TheGem (WPBakery)
Updated August 28, 2018 at 12:51pm
6
Most recent comment from Oliver:You're welcome!
CORONA
plugin thegem_importClosed
TheGem (WPBakery)
Updated August 28, 2018 at 10:07am
6
Most recent comment from Oliver:Feel free to contact us if you need help.
Ziph42
Team hover colorClosed
TheGem (WPBakery)
Updated August 28, 2018 at 9:01am
4
Most recent comment from Oliver:Feel free to contact us if you need help.
neworldream
instalationClosed
TheGem (WPBakery)
Updated August 28, 2018 at 8:49am
2
Most recent comment from Oliver:Hi,
You're trying to install all the archive which you downloaded from the theme forest, you need to install only gem theme (it's in the archive), take a look:
Debi Johnson
TeamsClosed
TheGem (WPBakery)
Updated August 28, 2018 at 8:35am
6
Most recent comment from Oliver:Welcome!
Ottoalser
Broken page when updating TheGem Theme ElementsClosed
TheGem (WPBakery)
Updated August 28, 2018 at 7:26am
2
Most recent comment from Ottoalser:is already solving. It was updated without activating, thanks
Carlos Enrique Vargas Aguilar
Theme ActivationClosed
TheGem (WPBakery)
Updated August 27, 2018 at 12:49pm
21
Most recent comment from Oliver:Hi,pls. create new ticket in the category "activation problems" and provide there your purchase code.
Kim Preece
homepageClosed
TheGem (WPBakery)
Updated August 27, 2018 at 9:33am
2
Most recent comment from Oliver:HI!
pls. use following css:
body .gem-textbox-inner {
height: auto;
}
Kamran91
Theme Installation: The link has expiredClosed
TheGem (WPBakery)
Updated August 27, 2018 at 9:05am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin and FTP access