Public Tickets
Anna Morton
moving cloudsClosed
TheGem (WPBakery)
Updated August 31, 2018 at 11:36am
15
Most recent comment from Oliver:Hi,I set right slider id in the custom css field to apply the animation.
olivebranchdigital
Footer Content & Page HeightClosed
TheGem (WPBakery)
Updated August 31, 2018 at 6:38am
6
Most recent comment from Oliver:Hi,Sorry, no.
nathachkf
I have added the contact form 7 just 1 form worksClosed
TheGem (WPBakery)
Updated August 31, 2018 at 6:34am
2
Most recent comment from Oliver:Hi,Sorry, we don't provide support with this plugin. You need to contact to the CF 7 support team:https://contactform7.com/support/
Pablo Bertran
Search results javascript issueClosed
TheGem (WPBakery)
Updated August 30, 2018 at 2:00pm
2
Most recent comment from [deleted]:Hi,
Please provide the ftp access. We will try to inspect problem on your site.
Shamser Suzon
Self hosted video loopClosed
TheGem (WPBakery)
Updated August 30, 2018 at 11:56am
4
Most recent comment from Oliver:Welcome!
sahelnik
Crazy codesClosed
TheGem (WPBakery)
Updated August 30, 2018 at 11:07am
6
Most recent comment from Oliver:HI,Pls. check I've added demo of this block in the bottom
Egoitz
Don't know how to change the main photoClosed
TheGem (WPBakery)
Updated August 30, 2018 at 10:40am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access and screenshot what you need to change.
sahelnik
Template failedClosed
TheGem (WPBakery)
Updated August 30, 2018 at 10:21am
6
Most recent comment from Oliver:You need to purchase this plugin to use this templates.
Manoranjan Nayak
Contact form IssueClosed
TheGem (WPBakery)
Updated August 30, 2018 at 8:34am
4
Most recent comment from Oliver:hi,pls. give me links to the pages with this issues.
Luis Rodriguez
Error when I try update cartClosed
TheGem (WPBakery)
Updated August 30, 2018 at 8:11am
2
Most recent comment from [deleted]:Hi,First, try to update theme on your site.Updating a theme
tjclark177
Can't edit the homepage demoClosed
TheGem (WPBakery)
Updated August 30, 2018 at 6:48am
2
Most recent comment from Oliver:Hi,Pls. take a look:https://codex-themes.com/thegem/documentation/#what-is-quickfinder
goeranschwind
Icons Split into HalfClosed
TheGem (WPBakery)
Updated August 30, 2018 at 6:45am
2
Most recent comment from Oliver:Hi,It's zoom issue, just click ctrl + 0 in the browser.
Mitch van den Berg
SlowClosed
TheGem (WPBakery)
Updated August 29, 2018 at 3:00pm
2
Most recent comment from [deleted]:Hi,
If you have problem in frontend:
You need to use some minify/cache plugin for reduce static resources (js/css/image files) loading time. In our live sites we use W3 Total Cache with activated CD ...
Carlos Enrique Vargas Aguilar
change colors in pay sectionClosed
TheGem (WPBakery)
Updated August 29, 2018 at 2:34pm
6
Most recent comment from Oliver:Welcome!
xiaojean
Missing slideClosed
TheGem (WPBakery)
Updated August 29, 2018 at 1:53pm
4
Most recent comment from Oliver:Hi,I see, seems there were some problems during the import. Slider in attach.