Public Tickets
tjclark177
Can't edit the homepage demoClosed
TheGem (WPBakery)
Updated August 30, 2018 at 6:48am
2
Most recent comment from Oliver:Hi,Pls. take a look:https://codex-themes.com/thegem/documentation/#what-is-quickfinder
goeranschwind
Icons Split into HalfClosed
TheGem (WPBakery)
Updated August 30, 2018 at 6:45am
2
Most recent comment from Oliver:Hi,It's zoom issue, just click ctrl + 0 in the browser.
Mitch van den Berg
SlowClosed
TheGem (WPBakery)
Updated August 29, 2018 at 3:00pm
2
Most recent comment from [deleted]:Hi,
If you have problem in frontend:
You need to use some minify/cache plugin for reduce static resources (js/css/image files) loading time. In our live sites we use W3 Total Cache with activated CD ...
Carlos Enrique Vargas Aguilar
change colors in pay sectionClosed
TheGem (WPBakery)
Updated August 29, 2018 at 2:34pm
6
Most recent comment from Oliver:Welcome!
xiaojean
Missing slideClosed
TheGem (WPBakery)
Updated August 29, 2018 at 1:53pm
4
Most recent comment from Oliver:Hi,I see, seems there were some problems during the import. Slider in attach.
Manoranjan Nayak
Revolution Slider errorClosed
TheGem (WPBakery)
Updated August 29, 2018 at 11:40am
4
Most recent comment from Manoranjan Nayak:Hi Gregor, now it fixed, please don't work on it.
Zero360Marketing
menu not appearing on mobile in portrait modeClosed
TheGem (WPBakery)
Updated August 29, 2018 at 8:55am
2
Most recent comment from Oliver:HI!
pls. use following css:
@media (max-width: 767px) {
.site-logo {
max-width: 100px;
}
}
Felix
change an item colorClosed
TheGem (WPBakery)
Updated August 28, 2018 at 9:03pm
4
Most recent comment from Felix:thank u so much...
sahelnik
MenuClosed
TheGem (WPBakery)
Updated August 28, 2018 at 2:23pm
4
Most recent comment from [deleted]:Please activate mega menu for menu item.
Manju Arora
Resizing Single Product ImageClosed
TheGem (WPBakery)
Updated August 28, 2018 at 1:39pm
2
Most recent comment from [deleted]:Hi,
Woocommerce changed images thumbnails interface from version 3.3.x. Now you can use only 2 image sizes:
1. For product page (you can control width only).
2. For shop/catalog page, widgets, ca ...
CORONA
How translate Theme widgets.Closed
TheGem (WPBakery)
Updated August 28, 2018 at 12:51pm
6
Most recent comment from Oliver:You're welcome!
CORONA
plugin thegem_importClosed
TheGem (WPBakery)
Updated August 28, 2018 at 10:07am
6
Most recent comment from Oliver:Feel free to contact us if you need help.
Ziph42
Team hover colorClosed
TheGem (WPBakery)
Updated August 28, 2018 at 9:01am
4
Most recent comment from Oliver:Feel free to contact us if you need help.
neworldream
instalationClosed
TheGem (WPBakery)
Updated August 28, 2018 at 8:49am
2
Most recent comment from Oliver:Hi,
You're trying to install all the archive which you downloaded from the theme forest, you need to install only gem theme (it's in the archive), take a look:
Debi Johnson
TeamsClosed
TheGem (WPBakery)
Updated August 28, 2018 at 8:35am
6
Most recent comment from Oliver:Welcome!