Public Tickets
ahmedask
preloaderClosed
TheGem (WPBakery)
Updated April 11, 2018 at 7:55am
4
Most recent comment from Oliver:Hi, you can hide slideshow preloader with this CSS:
.slideshow-preloader {
display: none !important;
}
camilabl
How do I create a page in the non-clickable menu?Closed
TheGem (WPBakery)
Updated April 11, 2018 at 6:57am
2
Most recent comment from Oliver:Hi,
1. Go to the Appearance > Menus
2. Add Custom Link with any link.
3. In the menu remove the link and save menu.
midwestbonsai
one-click importClosed
TheGem (WPBakery)
Updated April 11, 2018 at 6:42am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access.
florianjdsgn
How to change Title bar background by defaultClosed
TheGem (WPBakery)
Updated April 10, 2018 at 12:35pm
2
Most recent comment from Michael:HI!You need use this setting:
mohammedbayram
I'm having a problem with revolution slider translationsClosed
TheGem (WPBakery)
Updated April 10, 2018 at 12:33pm
2
Most recent comment from Oliver:Hi,Sorry, we don't provide support with the WPML plugin, pls. contact to this plugin support team.
florianjdsgn
Display Futured Content image by defaultClosed
TheGem (WPBakery)
Updated April 10, 2018 at 8:51am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin,FTP access and install pls. child theme.
Wendy
Enlarge Logo sizeClosed
TheGem (WPBakery)
Updated April 10, 2018 at 7:16am
5
Most recent comment from Oliver:Hi,Yes, the image should be in 3x size for the retina displays.
Amanda
wpBakery will not save editsClosed
TheGem (WPBakery)
Updated April 10, 2018 at 6:38am
4
Most recent comment from Oliver:Hi,Thank you for letting know, in any case feel free to contact us if you need help.
Lnour2018
fontsClosed
TheGem (WPBakery)
Updated April 9, 2018 at 2:27pm
2
Most recent comment from Michael:HI! You need use Fonts Manager.
byanywear
Orders are not going to PayPal gateway when checkout is selectedClosed
TheGem (WPBakery)
Updated April 9, 2018 at 12:20pm
15
Most recent comment from [deleted]:Type of checkout was not selected in theme options (this is new option). Therefore checkout page content was hidden.
Wendy
space between home page navigation and revolutions slider spaceClosed
TheGem (WPBakery)
Updated April 9, 2018 at 9:09am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access.
Shahzaib Waqar
Custom Social IconClosed
TheGem (WPBakery)
Updated April 9, 2018 at 8:35am
2
Most recent comment from Oliver:Hi,Pls. add this icon to the child theme, after provide the wp-admin access I'll add it for you.Adding your own icons
Ritchy
Notice: Use of undefined constant REQUEST_URIClosed
TheGem (WPBakery)
Updated April 9, 2018 at 7:55am
15
Most recent comment from Oliver:Hi,Most likely you got this issue from the one of the third-party plugin. So in my mind you need to check folder:/wp-content/pluginsDeeply.
larssahl
DemoContentClosed
TheGem (WPBakery)
Updated April 9, 2018 at 7:52am
4
Most recent comment from Oliver:Hi,can you add few screenshots to describe the issue in details? Thank you.
maplemoose
Category nameClosed
TheGem (WPBakery)
Updated April 7, 2018 at 8:42pm
2
Most recent comment from maplemoose:Hi,nevermind I found where it is changed