Public Tickets
ximooo
what files shall i send to developerClosed
TheGem (WPBakery)
Updated March 27, 2018 at 8:00am
2
Most recent comment from Oliver:Hi,Pls. take a look:https://envato.com/blog/install-themeforest-wordpress-theme/You need to give him archive which you downloaded from the theme forest.
TopherArts
WPBakery Page Builder not workingClosed
TheGem (WPBakery)
Updated March 27, 2018 at 6:36am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access, we'll check.
Luisdeoficina
ResponsiveClosed
TheGem (WPBakery)
Updated March 26, 2018 at 12:26pm
6
Most recent comment from Michael:Welcome! Please contact us if you have any questions.
Luisdeoficina
Gallery with filterClosed
TheGem (WPBakery)
Updated March 26, 2018 at 8:59am
2
Most recent comment from Oliver:Hi,Sorry, we don't have such functionality in the theme
chrismaynard5
How will Codex be addressing Gutenburg.Closed
TheGem (WPBakery)
Updated March 26, 2018 at 7:43am
2
Most recent comment from Oliver:Hi,Yes, our theme will be compatible with wp 5.0 version.
thomas schütze
spacesClosed
TheGem (WPBakery)
Updated March 23, 2018 at 10:31am
2
Most recent comment from Oliver:Hi,You need to set check box "Disable top margin" in the page settings (Attach)Or use following css to remove this padding on all the pages:
.block-content {
padding-top: 0;
}
maxstart
how to hide categorieClosed
TheGem (WPBakery)
Updated March 23, 2018 at 7:29am
2
Most recent comment from Oliver:HI!
pls. use following css:
li.cat-item.cat-item-314 {
display: none;
}
You need to use dev tools to see the caterory id:
Xuso
Post sidebarClosed
TheGem (WPBakery)
Updated March 23, 2018 at 7:12am
2
Most recent comment from Oliver:Hi,In the
/wp-content/themes/thegem/content-page.php
after line 27 add next code.
if(get_post_type() == 'post') { $thegem_page_data['sidebar']['sidebar_position'] = 'right';}it's templa ...
Cookiemonster_one
ajax error importing demo pageClosed
TheGem (WPBakery)
Updated March 22, 2018 at 7:57pm
5
Most recent comment from Cookiemonster_one:Hi Max, changing the PHP settings did the trick. The demo content was imported. Thanks for helping out.
Ahmed Hassan
Tour TabsClosed
TheGem (WPBakery)
Updated March 22, 2018 at 2:50pm
2
Most recent comment from Michael:HI!
pls. use following css, for example:
.wpb-js-composer .vc_tta-color-white.vc_tta-style-classic .vc_tta-tab.vc_active>a {
color: #000 !important;
}
.wpb-js-composer .vc_tta.vc_tta-tabs ...
Xuso
Page Title (option in pages) ERROR responsiveClosed
TheGem (WPBakery)
Updated March 22, 2018 at 2:45pm
4
Most recent comment from Michael:try use following css:
@media (max-width:767px) {
.page-title {
padding-top:0px !important;
padding-bottom:0px !important;
}
}
Francois
Theme Installation on MAMP serverClosed
TheGem (WPBakery)
Updated March 22, 2018 at 12:29pm
4
Most recent comment from Oliver:Hi,You can have 1 dev copy on local host or any test servers. So 1 live site and 1 dev site on 1 licence.
mjpschouten
Countdown timerClosed
TheGem (WPBakery)
Updated March 22, 2018 at 8:47am
6
Most recent comment from Oliver:Feel free to contact us if you need help.
kylewirick
Social Icons Inactive on Home PageClosed
TheGem (WPBakery)
Updated March 22, 2018 at 8:17am
2
Most recent comment from Michael:HI!
pls. use following css:
footer {
z-index: 5555;
position: relative;
}
maxstart
Website working slowClosed
TheGem (WPBakery)
Updated March 22, 2018 at 7:04am
2
Most recent comment from Oliver:HI!
We recommend to use:
W3-total cache plugin, enable page cache browser cache, minifire of CSS and js.
https://tah.wordpress.org/plugins/w3-total-cache/
For optimizing images we recommend to ...