Public Tickets
cacheitconsulting
Disqus integrationClosed
TheGem (WPBakery)
Updated February 19, 2018 at 8:45am
5
Most recent comment from Sergio:HI, thanks for the info !Feel free to contact us if you need help.
DiamondMich11
seach layoutClosed
TheGem (WPBakery)
Updated February 19, 2018 at 8:26am
4
Most recent comment from Oliver:Hi, 1. Copy file /thegem-wptheme/wp-content/themes/thegem/search.phpto the child theme.2. Add this code to this file excerpt the old one:
petegawtry
Theme updateClosed
TheGem (WPBakery)
Updated February 19, 2018 at 7:55am
2
Most recent comment from Oliver:Hi, Pls. provide the wp-admin access.
volkerforster
pictures are cropped not resiced since WC 3.3.xClosed
TheGem (WPBakery)
Updated February 16, 2018 at 6:24pm
3
Most recent comment from volkerforster:Thank you for the great support, I will keep it in mind in case I will install WC 3.3.x again one day. For now I had to go back to TheGem 3.0.6 and WooCommerce 3.2.6 to have a stable running website a ...
suher
submenuClosed
TheGem (WPBakery)
Updated February 16, 2018 at 2:36pm
4
Most recent comment from Michael:Welcome! Have a nice day!
mmazziotti
Theme UpdateClosed
TheGem (WPBakery)
Updated February 16, 2018 at 2:02pm
4
Most recent comment from Oliver:Welcome!
Espressotive
Problem in activating themeClosed
TheGem (WPBakery)
Updated February 16, 2018 at 1:46pm
4
Most recent comment from Sergio:Hi, timebrospls. сreate a separate ticket with your problem
cherukuraja
favicon sizeClosed
TheGem (WPBakery)
Updated February 16, 2018 at 11:34am
3
Most recent comment from cherukuraja:thank u
VladimirSenaj
UpdateClosed
TheGem (WPBakery)
Updated February 16, 2018 at 11:04am
4
Most recent comment from Oliver:Ok, thank you I'll make it.
Don
Excerpts PortfolioClosed
TheGem (WPBakery)
Updated February 16, 2018 at 11:00am
4
Most recent comment from Oliver:pls. add this:
body .portfolio:not(.columns-1):not(.portfolio-style-masonry) .portfolio-item .wrap > .caption .subtitle {
max-height: 100%;
}
cacheitconsulting
White area under page headerClosed
TheGem (WPBakery)
Updated February 16, 2018 at 10:27am
16
Most recent comment from Sergio:HI,
Feel free to contact us if you need help.
David
Two languages in ThegemClosed
TheGem (WPBakery)
Updated February 16, 2018 at 10:22am
2
Most recent comment from Oliver:Hi,pls. take a look:codex-themes.com/thegem/documentation/#WPML
cherukuraja
faviicon is not visibleClosed
TheGem (WPBakery)
Updated February 16, 2018 at 7:05am
2
Most recent comment from Oliver:Hi, pls. upload the icon in the theme options:
luis
header logoClosed
TheGem (WPBakery)
Updated February 15, 2018 at 10:55am
2
Most recent comment from Sergio:Hi,pls. add the same images here (screen 2041)
pkaiken
"The preview cannot be loaded" errorClosed
TheGem (WPBakery)
Updated February 15, 2018 at 9:28am
2
Most recent comment from Oliver:Hi, pls. provide the wp-admin access.