Public Tickets
groner69
Additional tabClosed
TheGem (WPBakery)
Updated February 22, 2018 at 1:49pm
2
Most recent comment from [deleted]:This is woocomerce plugin interface. Please read article:https://docs.woocommerce.com/document/editing-product-data-tabs/
halenicole
Blog/News disrupting code?Closed
TheGem (WPBakery)
Updated February 24, 2018 at 4:55pm
4
Most recent comment from halenicole:Y'all can disregard this ticket. I'm just omitting that feature and figuring something else out.
Jennifer Reinfeld
Moving Breadcrumbs to below Title sectionClosed
TheGem (WPBakery)
Updated February 21, 2018 at 10:02pm
5
Most recent comment from Jennifer Reinfeld:Thanks!
sallen106
WP Bakery/ VCClosed
TheGem (WPBakery)
Updated February 21, 2018 at 9:04am
2
Most recent comment from Oliver:Hi,
Follow the steps.
1. Activate another theme
2. Deactivate gem elements plugin.
3. Activate visual composer with your licence code.
4. Activate thegem theme and thegem elements plugin.
George Kalemis
template problemsClosed
TheGem (WPBakery)
Updated February 21, 2018 at 7:26am
7
Most recent comment from Sergio:HI,
Feel free to contact us if you need help.
gabrieldefrates
Am I licensed to use demo images?Closed
TheGem (WPBakery)
Updated February 21, 2018 at 7:20am
2
Most recent comment from Oliver:Hi,
most of the images are under CC 3.0 license. There are also images from shutterstock, which you need to purchase if you wish to use it. We have listed this images in our documentationcodex ...
DraganGasic
Woocommerce category and subcategory descriptionClosed
TheGem (WPBakery)
Updated February 20, 2018 at 12:55pm
7
Most recent comment from DraganGasic:Hi,that code works:
function thegem_child_init_new() { remove_action( 'woocommerce_after_shop_loop', 'woocommerce_taxonomy_archive_description', 15 ); add_action( 'woocommerce_before_shop_loop' ...
Jennifer Reinfeld
ajax error importing demo contentClosed
TheGem (WPBakery)
Updated February 20, 2018 at 9:14am
4
Most recent comment from Oliver:Hi, tsulatsitamim pls. provide the wp-admin access in the new ticket.
Batuhan Bilgin
Menu TextsClosed
TheGem (WPBakery)
Updated February 20, 2018 at 8:07am
5
Most recent comment from Sergio:HI!
pls. share the wp-admin access, we'll check
martingonev
Demo ImagesClosed
TheGem (WPBakery)
Updated February 20, 2018 at 7:07am
4
Most recent comment from Oliver:Hi,here:http://codex-themes.com/thegem/documentation/In the bottom.
Raketech
Rev SliderClosed
TheGem (WPBakery)
Updated February 19, 2018 at 2:58pm
4
Most recent comment from Oliver:HI!
You don't need to activate any plugins included in the theme. All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository ...
ricardo
Blog Item SettingsClosed
TheGem (WPBakery)
Updated February 19, 2018 at 10:52am
4
Most recent comment from Oliver:Welcome!
Ieme
Adjust colors audio playerClosed
TheGem (WPBakery)
Updated February 19, 2018 at 10:26am
4
Most recent comment from Oliver:HI!
pls. use following css:
body .mejs-controls .mejs-button.mejs-playpause-button.mejs-play button:after,
body .mejs-controls .mejs-button.mejs-playpause-button.mejs-pause button:after {
co ...
andrea
on mobile responsive, how can i display the product name before the image on the single product page?Closed
TheGem (WPBakery)
Updated February 19, 2018 at 10:00am
3
Most recent comment from Oliver:Hi, Sorry, without the code changes it's not possible, there are not few lines of the code.
HalloDeutsch
Delete date in blog post titleClosed
TheGem (WPBakery)
Updated February 19, 2018 at 9:12am
2
Most recent comment from Oliver:Hi, You need to edit:/wp-content/themes/thegem/content-blog-item.phpline 72Add this: