Public Tickets
uongquocai
Vertial navigation dotsClosed
TheGem (WPBakery)
Updated March 5, 2018 at 7:50am
2
Most recent comment from Oliver:Hi,Pls. take a look:
Adam01230
TheGem ImportClosed
TheGem (WPBakery)
Updated March 5, 2018 at 7:07am
4
Most recent comment from Oliver:Hi,Adam0123 did you rename the theme?
Bobby
Revolution Slider ActivationClosed
TheGem (WPBakery)
Updated March 5, 2018 at 7:03am
2
Most recent comment from Oliver:HI!
You don't need to activate any plugins included in the theme. All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository ...
DreamTimeVision
installing required pluginsClosed
TheGem (WPBakery)
Updated March 5, 2018 at 7:03am
2
Most recent comment from Oliver:Hi,Pls. take a look:
Ain99
How to activate a sidebar on single post pages?Closed
TheGem (WPBakery)
Updated March 5, 2018 at 7:01am
6
Most recent comment from Oliver:Welcome!
andreanovelli
one page setupClosed
TheGem (WPBakery)
Updated March 2, 2018 at 12:09pm
11
Most recent comment from andreanovelli:GREAT!!! thanks!
mibunting
Product hoverClosed
TheGem (WPBakery)
Updated March 2, 2018 at 10:26am
4
Most recent comment from Oliver:Hi,You need to set check box "Disable hover with alternative product image" in the products settings.
nakhno
Cant change footer logoClosed
TheGem (WPBakery)
Updated March 2, 2018 at 10:02am
2
Most recent comment from Michael:HI!You can find image ID as follow:
lindsmacc
Product PageClosed
TheGem (WPBakery)
Updated March 2, 2018 at 7:23am
4
Most recent comment from Oliver:Hi,
I need FTP access.
simonasie
Animation css scrolling bar problemClosed
TheGem (WPBakery)
Updated March 2, 2018 at 7:21am
16
Most recent comment from Sergio:Hi,animation on this page https://new.greentomatomedia.com/ will not work since this a page as full screen vertical sliderCSS3 animation works on standard pages https://new.greentomatomedia.com/ ...
prodisa
Custom menu in pagesClosed
TheGem (WPBakery)
Updated March 2, 2018 at 7:15am
13
Most recent comment from Oliver:Hi,Ok, we'll think about it.
maxstart
Full demo import and icon images not apearingClosed
TheGem (WPBakery)
Updated March 1, 2018 at 6:49pm
3
Most recent comment from maxstart:i solved downloading again the demo content.
maxstart
Fonts blocked by CORS policyClosed
TheGem (WPBakery)
Updated March 1, 2018 at 6:49pm
3
Most recent comment from maxstart:i solved downloading again the demo content.
volkerforster
which schema markup plugin for TheGem?Closed
TheGem (WPBakery)
Updated March 1, 2018 at 12:06pm
4
Most recent comment from Sergio:Him,sorry, but it is difficult for me to answer your question, we are not experts in SEO, pls. look for answers on specialized services
Leigh
Theme glitchClosed
TheGem (WPBakery)
Updated March 1, 2018 at 9:55am
2
Most recent comment from Michael:HI! You need use "Equal height" option in the row setting.