Public Tickets
petegawtry
Theme updateClosed
TheGem (WPBakery)
Updated February 19, 2018 at 7:55am
2
Most recent comment from Oliver:Hi, Pls. provide the wp-admin access.
volkerforster
pictures are cropped not resiced since WC 3.3.xClosed
TheGem (WPBakery)
Updated February 16, 2018 at 6:24pm
3
Most recent comment from volkerforster:Thank you for the great support, I will keep it in mind in case I will install WC 3.3.x again one day. For now I had to go back to TheGem 3.0.6 and WooCommerce 3.2.6 to have a stable running website a ...
suher
submenuClosed
TheGem (WPBakery)
Updated February 16, 2018 at 2:36pm
4
Most recent comment from Michael:Welcome! Have a nice day!
mmazziotti
Theme UpdateClosed
TheGem (WPBakery)
Updated February 16, 2018 at 2:02pm
4
Most recent comment from Oliver:Welcome!
Espressotive
Problem in activating themeClosed
TheGem (WPBakery)
Updated February 16, 2018 at 1:46pm
4
Most recent comment from Sergio:Hi, timebrospls. сreate a separate ticket with your problem
cherukuraja
favicon sizeClosed
TheGem (WPBakery)
Updated February 16, 2018 at 11:34am
3
Most recent comment from cherukuraja:thank u
VladimirSenaj
UpdateClosed
TheGem (WPBakery)
Updated February 16, 2018 at 11:04am
4
Most recent comment from Oliver:Ok, thank you I'll make it.
Don
Excerpts PortfolioClosed
TheGem (WPBakery)
Updated February 16, 2018 at 11:00am
4
Most recent comment from Oliver:pls. add this:
body .portfolio:not(.columns-1):not(.portfolio-style-masonry) .portfolio-item .wrap > .caption .subtitle {
max-height: 100%;
}
cacheitconsulting
White area under page headerClosed
TheGem (WPBakery)
Updated February 16, 2018 at 10:27am
16
Most recent comment from Sergio:HI,
Feel free to contact us if you need help.
David
Two languages in ThegemClosed
TheGem (WPBakery)
Updated February 16, 2018 at 10:22am
2
Most recent comment from Oliver:Hi,pls. take a look:codex-themes.com/thegem/documentation/#WPML
cherukuraja
faviicon is not visibleClosed
TheGem (WPBakery)
Updated February 16, 2018 at 7:05am
2
Most recent comment from Oliver:Hi, pls. upload the icon in the theme options:
luis
header logoClosed
TheGem (WPBakery)
Updated February 15, 2018 at 10:55am
2
Most recent comment from Sergio:Hi,pls. add the same images here (screen 2041)
pkaiken
"The preview cannot be loaded" errorClosed
TheGem (WPBakery)
Updated February 15, 2018 at 9:28am
2
Most recent comment from Oliver:Hi, pls. provide the wp-admin access.
ahodhellysar
auto rotation for tabsClosed
TheGem (WPBakery)
Updated February 15, 2018 at 8:11am
3
Most recent comment from Sergio:Hi, Thanks for the info !Feel free to contact us if you need help.
cherukuraja
added images are shown as category's in google search and repeat of page tittle in category descriptionClosed
TheGem (WPBakery)
Updated February 15, 2018 at 7:20am
4
Most recent comment from Oliver:Welcome!