Public Tickets
Jennifer Reinfeld
ajax error importing demo contentClosed
TheGem (WPBakery)
Updated February 20, 2018 at 9:14am
4
Most recent comment from Oliver:Hi, tsulatsitamim pls. provide the wp-admin access in the new ticket.
Batuhan Bilgin
Menu TextsClosed
TheGem (WPBakery)
Updated February 20, 2018 at 8:07am
5
Most recent comment from Sergio:HI!
pls. share the wp-admin access, we'll check
martingonev
Demo ImagesClosed
TheGem (WPBakery)
Updated February 20, 2018 at 7:07am
4
Most recent comment from Oliver:Hi,here:http://codex-themes.com/thegem/documentation/In the bottom.
Raketech
Rev SliderClosed
TheGem (WPBakery)
Updated February 19, 2018 at 2:58pm
4
Most recent comment from Oliver:HI!
You don't need to activate any plugins included in the theme. All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository ...
ricardo
Blog Item SettingsClosed
TheGem (WPBakery)
Updated February 19, 2018 at 10:52am
4
Most recent comment from Oliver:Welcome!
Ieme
Adjust colors audio playerClosed
TheGem (WPBakery)
Updated February 19, 2018 at 10:26am
4
Most recent comment from Oliver:HI!
pls. use following css:
body .mejs-controls .mejs-button.mejs-playpause-button.mejs-play button:after,
body .mejs-controls .mejs-button.mejs-playpause-button.mejs-pause button:after {
co ...
andrea
on mobile responsive, how can i display the product name before the image on the single product page?Closed
TheGem (WPBakery)
Updated February 19, 2018 at 10:00am
3
Most recent comment from Oliver:Hi, Sorry, without the code changes it's not possible, there are not few lines of the code.
HalloDeutsch
Delete date in blog post titleClosed
TheGem (WPBakery)
Updated February 19, 2018 at 9:12am
2
Most recent comment from Oliver:Hi, You need to edit:/wp-content/themes/thegem/content-blog-item.phpline 72Add this:
cacheitconsulting
Disqus integrationClosed
TheGem (WPBakery)
Updated February 19, 2018 at 8:45am
5
Most recent comment from Sergio:HI, thanks for the info !Feel free to contact us if you need help.
DiamondMich11
seach layoutClosed
TheGem (WPBakery)
Updated February 19, 2018 at 8:26am
4
Most recent comment from Oliver:Hi, 1. Copy file /thegem-wptheme/wp-content/themes/thegem/search.phpto the child theme.2. Add this code to this file excerpt the old one:
petegawtry
Theme updateClosed
TheGem (WPBakery)
Updated February 19, 2018 at 7:55am
2
Most recent comment from Oliver:Hi, Pls. provide the wp-admin access.
volkerforster
pictures are cropped not resiced since WC 3.3.xClosed
TheGem (WPBakery)
Updated February 16, 2018 at 6:24pm
3
Most recent comment from volkerforster:Thank you for the great support, I will keep it in mind in case I will install WC 3.3.x again one day. For now I had to go back to TheGem 3.0.6 and WooCommerce 3.2.6 to have a stable running website a ...
suher
submenuClosed
TheGem (WPBakery)
Updated February 16, 2018 at 2:36pm
4
Most recent comment from Michael:Welcome! Have a nice day!
mmazziotti
Theme UpdateClosed
TheGem (WPBakery)
Updated February 16, 2018 at 2:02pm
4
Most recent comment from Oliver:Welcome!
Espressotive
Problem in activating themeClosed
TheGem (WPBakery)
Updated February 16, 2018 at 1:46pm
4
Most recent comment from Sergio:Hi, timebrospls. сreate a separate ticket with your problem