Public Tickets
michaelrmmiller
Graceful fallback font supportClosed
TheGem (WPBakery)
Updated January 16, 2018 at 8:20am
4
Most recent comment from Oliver:Ok, thank you, I'll add your request to our task manager.
inthecastle
Do not install TheGem Imports!Closed
TheGem (WPBakery)
Updated January 16, 2018 at 7:50am
4
Most recent comment from Oliver:Hi, did you rename the theme?
Kim
Gem ImporterClosed
TheGem (WPBakery)
Updated January 16, 2018 at 7:42am
5
Most recent comment from Oliver:Hi, thank you, Feel free to contact us if you need help.
Cameronmcc21
PluginsClosed
TheGem (WPBakery)
Updated January 16, 2018 at 6:52am
2
Most recent comment from Oliver:HI!
You don't need to activate any plugins included in the theme.
All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository ...
Jana
Bug: Frame on picturesClosed
TheGem (WPBakery)
Updated January 15, 2018 at 1:12pm
2
Most recent comment from Sergio:Hi,sorry , but I don't see any problems (screen 1937)
andreanovelli
logo sizeClosed
TheGem (WPBakery)
Updated January 15, 2018 at 12:26pm
4
Most recent comment from Michael:Welcome!
Barber63225
how to delete links like domain/a /b /cClosed
TheGem (WPBakery)
Updated January 15, 2018 at 8:48am
2
Most recent comment from Sergio:Hi,pls. check for example (screen 1935)
Ian
Logo is not ShowingClosed
TheGem (WPBakery)
Updated January 15, 2018 at 8:45am
2
Most recent comment from Sergio:HI!
pls. share the wp-admin access, we'll check
andrewsusanto
REMOVE PADDINGClosed
TheGem (WPBakery)
Updated January 15, 2018 at 8:31am
2
Most recent comment from Michael:HI!
pls. use following css:
.wpb-js-composer .vc_tta.vc_general.vc_tta-tabs .vc_tta-panel-body {
padding-top:0px !important;
padding-bottom:0px !important;
}
felipegalvis
Import content demoClosed
TheGem (WPBakery)
Updated January 15, 2018 at 8:19am
2
Most recent comment from Oliver:Hi, pls. provide the wp-admin access.
ikhsannevada
PHP VersionClosed
TheGem (WPBakery)
Updated January 15, 2018 at 7:47am
2
Most recent comment from Oliver:Hi, min 5.6
Nenadcina
Demo as page templateClosed
TheGem (WPBakery)
Updated January 15, 2018 at 7:37am
2
Most recent comment from Oliver:Hi, pls. take a look:
onzulin
Revolution Slider is not activated.Closed
TheGem (WPBakery)
Updated January 15, 2018 at 6:38am
8
Most recent comment from Oliver:Hi, again, We have included RevoSlider in our theme as a bundled plugin under developer license. This means, that all features and functions are availbale for usage, except additional template librar ...
Roger
Footer LinksClosed
TheGem (WPBakery)
Updated January 13, 2018 at 6:46pm
2
Most recent comment from Roger:never mind
Damian
Premium pluignsClosed
TheGem (WPBakery)
Updated January 13, 2018 at 11:28am
6
Most recent comment from Oliver:Hi, no, it's the feature of the standalone license.