Public Tickets
Arun
SSL upgradation errosClosed
TheGem (WPBakery)
Updated January 22, 2018 at 2:18pm
2
Most recent comment from Oliver:Hi, pls. provide the wp-admin access.
wimpernfee
Can I use the demo content for freeClosed
TheGem (WPBakery)
Updated January 22, 2018 at 11:55am
2
Most recent comment from Oliver:Hi Doris, here are the links to the images we have used in this concept:shutterstock.com
https://www.shutterstock.com/image-photo/beautiful-young-woman-clean-fresh-skin-370328981
https://www.shutte ...
horsemaidsissi
WooCommerce Templates Out of DateClosed
TheGem (WPBakery)
Updated January 22, 2018 at 10:42am
2
Most recent comment from Oliver:Hi, pls. wait a bit, soon we'll realize theme update for the new woo version, you can ignore this message, everything should work fine.
Ali
TheGem imporTClosed
TheGem (WPBakery)
Updated January 22, 2018 at 6:51am
2
Most recent comment from Oliver:Hi, pls. provide the wp-admin and FTP access.
praveendagdi
Mega Menu is not working.Closed
TheGem (WPBakery)
Updated January 22, 2018 at 6:48am
2
Most recent comment from Oliver:Hi, pls. provide the wp-admin access.
rockyschwartz5
Save page and Reuse on another siteClosed
TheGem (WPBakery)
Updated January 19, 2018 at 1:16pm
2
Most recent comment from Oliver:Hi, pls. check:https://www.linkbrightmedia.com/how-do-i-export-a-single-wordpress-post-or-page/
amar dave
ajax cart pageClosed
TheGem (WPBakery)
Updated January 19, 2018 at 10:49am
2
Most recent comment from amar dave:?????
Mateo
Menu on mobilesClosed
TheGem (WPBakery)
Updated January 19, 2018 at 8:20am
2
Most recent comment from Oliver:HI!
pls. use following css:
@media (max-width: 767px) {
.site-title .site-logo {
max-width: 280px;
}
}
prvnkumark
Shops(Creative Grids) Demo packageClosed
TheGem (WPBakery)
Updated January 17, 2018 at 6:59am
6
Most recent comment from Oliver:Welcome!
wmususwa
About the Quick FindersClosed
TheGem (WPBakery)
Updated January 16, 2018 at 4:50pm
7
Most recent comment from Sayak99:A
Betrick17
mobile view productsClosed
TheGem (WPBakery)
Updated January 16, 2018 at 9:16am
4
Most recent comment from Oliver:pls. provide the wp-admin access.
michaelrmmiller
Graceful fallback font supportClosed
TheGem (WPBakery)
Updated January 16, 2018 at 8:20am
4
Most recent comment from Oliver:Ok, thank you, I'll add your request to our task manager.
inthecastle
Do not install TheGem Imports!Closed
TheGem (WPBakery)
Updated January 16, 2018 at 7:50am
4
Most recent comment from Oliver:Hi, did you rename the theme?
Kim
Gem ImporterClosed
TheGem (WPBakery)
Updated January 16, 2018 at 7:42am
5
Most recent comment from Oliver:Hi, thank you, Feel free to contact us if you need help.
Cameronmcc21
PluginsClosed
TheGem (WPBakery)
Updated January 16, 2018 at 6:52am
2
Most recent comment from Oliver:HI!
You don't need to activate any plugins included in the theme.
All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository ...