Public Tickets
SSHATAK
Activation CodeClosed
TheGem (WPBakery)
Updated January 3, 2018 at 7:29am
2
Most recent comment from Oliver:Hi,Sorry for delay, we are on the small vacations.
I suppose your server has some type of firewall which blocks requests. Please contact your webhosting provider support to disable firewall for dem ...
thecozymethod
WPBakery Page Builder TemplatesClosed
TheGem (WPBakery)
Updated December 29, 2017 at 1:17pm
4
Most recent comment from Oliver:Feel free to contact us if you need help.
kabasaiko
Visual Comp. - Portfolio & Portfolio Slider SAVE BUTTON not working/not savingClosed
TheGem (WPBakery)
Updated December 29, 2017 at 11:33am
4
Most recent comment from Oliver:Welcome!
ularpiton
Product SearchClosed
TheGem (WPBakery)
Updated December 28, 2017 at 12:59pm
10
Most recent comment from Oliver:You have the html error pls. check now closed div
masterfili
Not being able to download all required and recommended plugins.Closed
TheGem (WPBakery)
Updated December 28, 2017 at 6:40am
2
Most recent comment from Oliver:Hi, pls. provide the wp-admin and FTP access, we'll check.
valmustechnology
Container not appearing on mobileClosed
TheGem (WPBakery)
Updated December 27, 2017 at 1:42pm
4
Most recent comment from Michael:I've almost completely redesigned this unit, so you'd better look at the final result.
dmccleod75
Inline iconsClosed
TheGem (WPBakery)
Updated December 27, 2017 at 7:32am
6
Most recent comment from Oliver:Hi, pls. provide the wp-admin and FTP access.
Babak25th
Error in importing demoClosed
TheGem (WPBakery)
Updated December 27, 2017 at 7:25am
3
Most recent comment from Oliver:Hi, sorry for delay in the answer, we are on the short vacations, thank you for letting know, in any case feel free to contact us when you need help.
typostrate
Line not working on mobileClosed
TheGem (WPBakery)
Updated December 22, 2017 at 1:21pm
3
Most recent comment from typostrate:Cool updated it to min width than worked. Thank you!
Pasquale
Error Uncaught TypeError: Cannot read property 'call' of undefinedClosed
TheGem (WPBakery)
Updated December 22, 2017 at 11:20am
4
Most recent comment from Oliver:Hi, at first pls. update the theme to the latest version:Updating a theme
ciroamiranda
Page Loader AnimationClosed
TheGem (WPBakery)
Updated December 22, 2017 at 9:49am
2
Most recent comment from Michael:HI! You can insert the code you need in the Custom CSS in Theme Options:
ciroamiranda
Mobile LogoClosed
TheGem (WPBakery)
Updated December 22, 2017 at 8:11am
6
Most recent comment from Oliver:Hi, pls. check now
Cheryl
Missing Sections on HomepageClosed
TheGem (WPBakery)
Updated December 22, 2017 at 7:09am
2
Most recent comment from Oliver:Hi, as I see you already fixed this issue, do you still need help?
Misha
Creative DarkClosed
TheGem (WPBakery)
Updated December 21, 2017 at 11:41am
30
Most recent comment from Sergio:Добрый день,скопируйте в дочернюю тему , папку "woocommerce" с файлом content-product.phpв файле поменяйте местами строки
...
Rafaela
Import ThemeClosed
TheGem (WPBakery)
Updated December 21, 2017 at 9:04am
4
Most recent comment from Oliver:Hi, sorry for delay. TheGem theme in your site is not located in wp-content/themes/thegem/ directory. Our import plugin check that current theme is TheGem for stable work. You have two ways:
1. Re ...