Public Tickets
AbdellahRamadan
Create the shop page and display productsClosed
TheGem (WPBakery)
Updated July 11, 2017 at 5:14pm
10
Most recent comment from AbdellahRamadan:Thanks solved.
uniteldesarrollo
Using Visual Composer TemplatesClosed
TheGem (WPBakery)
Updated July 11, 2017 at 2:15pm
2
Most recent comment from Oliver:HI!You try to use a premium VC feature, which is available only in a standalone license version of Visual Composer. We have included VC in our theme as a bundled plugin under developer license. This m ...
calsch
Trying to activate themeClosed
TheGem (WPBakery)
Updated July 11, 2017 at 2:11pm
2
Most recent comment from Oliver:Hi,
I suppose your server has some type of firewall which blocks requests. Please contact your webhosting provider support to disable firewall for democontent.codex-themes.com (ip:138.201.92.111).
wojtek_c
plugins installation errorClosed
TheGem (WPBakery)
Updated July 11, 2017 at 1:53pm
4
Most recent comment from Michael:HI! Please, check your php-settings. https://codexthemes.ticksy.com/article/8024
uniteldesarrollo
Copy buttons from exaplesClosed
TheGem (WPBakery)
Updated July 11, 2017 at 12:34pm
2
Most recent comment from Oliver:HI!
just add the same tags or categories in the post items settings.
griparicurse
News & blog, pictures and PageSpeedClosed
TheGem (WPBakery)
Updated July 11, 2017 at 12:01pm
2
Most recent comment from Michael:Hi,
Please share admin access. We will try to inspect problem on your site.
francarranza
Remove Cart from MenuClosed
TheGem (WPBakery)
Updated July 11, 2017 at 9:20am
9
Most recent comment from Oliver:Pls. create a new private ticket, or you can use tab "private"
Ali mohamadi
demo problemClosed
TheGem (WPBakery)
Updated July 11, 2017 at 6:27am
8
Most recent comment from Michael:Your page -> Classic mode.
avikatzav
zoom for product imageClosed
TheGem (WPBakery)
Updated July 10, 2017 at 2:03pm
26
Most recent comment from Oliver:pls. use following css:
.site-logo * {
direction: ltr;
}
ratata
Responsive IssueClosed
TheGem (WPBakery)
Updated July 10, 2017 at 1:05pm
10
Most recent comment from Michael:Unfortunately, you can do this by adding CSS-code.
bruno81
Bar Contact Form and Color edgeClosed
TheGem (WPBakery)
Updated July 10, 2017 at 9:47am
24
Most recent comment from Sergio:HI,1) Your problem has been fixed , pls. check your page.2) pls. check the divider settings (screen 1133,1134)
@media (max-width: 481px) {
.hide-on-mobile{
display:none !important;
...
francarranza
Hide comments on all blog postsClosed
TheGem (WPBakery)
Updated July 10, 2017 at 6:43am
2
Most recent comment from Oliver:HI!There is no dot in your code:
.comments-area(
display: none !important;
)
francarranza
Add CSS custom padding on titleClosed
TheGem (WPBakery)
Updated July 10, 2017 at 6:42am
2
Most recent comment from Oliver:HI!the most simple way to overwrite the CSS is to add !important:
.page-title-block {
padding-top: 60px !important;
padding-bottom: 60px !important;
}
axitmehta
Slider Revolution Purchase CodeClosed
TheGem (WPBakery)
Updated July 10, 2017 at 6:37am
2
Most recent comment from Oliver:HI!
You don't need to activate any plugins included in the theme.
All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository ...
thebigsocialbang
Issues with Footer widgetClosed
TheGem (WPBakery)
Updated July 9, 2017 at 11:11am
2
Most recent comment from thebigsocialbang:Issue resolved. Just had to remove few lines from css. You can close the ticketThanksSid