Public Tickets
nagendraksn
Regarding Gem Theme GalleryClosed
TheGem (WPBakery)
Updated June 21, 2017 at 11:19am
4
Most recent comment from Michael:Hi,
Please share admin access. We will try to inspect problem on your site.
sakafujn
Colors in Theme optionsClosed
TheGem (WPBakery)
Updated June 21, 2017 at 11:08am
2
Most recent comment from Sergio:HI,Try clearing your browser cache and cookies
jpgklassen
Cannot add links to Quickfinder descriptionsClosed
TheGem (WPBakery)
Updated June 21, 2017 at 10:50am
6
Most recent comment from Sergio:HI,sorry, but this is the default behavior of WordPress itself.
sakafujn
Sticky HeaderClosed
TheGem (WPBakery)
Updated June 21, 2017 at 10:47am
4
Most recent comment from Michael:I need the address of your website.
DareLifeCoaching
Customize a Blog Creative Timeline LightClosed
TheGem (WPBakery)
Updated June 21, 2017 at 10:34am
11
Most recent comment from Michael:Sorry, but this element does not work correctly. Try using this element: http://codex-themes.com/thegem/blog/timelines/blog-timeline-style-b/
mrgph
Product imageClosed
TheGem (WPBakery)
Updated June 21, 2017 at 8:33am
6
Most recent comment from Oliver:You are welcome!
JOUH
Sidebar in Shop categoryClosed
TheGem (WPBakery)
Updated June 21, 2017 at 8:29am
6
Most recent comment from Parth:Hello Jouh and Gregor for the reply,Gregor's solution worked for me. I have set the sidebar (Left and Sticky) on the main shop page, through editing the page. Thanks a lot for the reply.
VirgoC
Layout broken & White spaceClosed
TheGem (WPBakery)
Updated June 21, 2017 at 8:26am
2
Most recent comment from Sergio:Hi,I don't see this problem for you (screen 1012,1013)Can you pls provide more details (screenshots)?
malakyto
Footer widthClosed
TheGem (WPBakery)
Updated June 21, 2017 at 8:18am
6
Most recent comment from Sergio:HI!
pls. share the wp-admin access, we'll check
risbocc
blue question mark appear instead of logoClosed
TheGem (WPBakery)
Updated June 21, 2017 at 8:09am
2
Most recent comment from Sergio:HI,I see you have now a standard logo (screen 1011)
trueoutput
Can't disable commentsClosed
TheGem (WPBakery)
Updated June 21, 2017 at 7:35am
4
Most recent comment from Sergio:HI,Your original image is smaller than the length of the block (screen 1009)
Clemens
WooCommerce Template FilesClosed
TheGem (WPBakery)
Updated June 21, 2017 at 7:33am
4
Most recent comment from Oliver:HI!Pls. update theme to the 2.2.1 version. Updating a theme
santiagoluengas
Fixing design structureClosed
TheGem (WPBakery)
Updated June 21, 2017 at 7:21am
7
Most recent comment from Michael:Please, check your site. Unfortunately, other languages are not supported.
nagendraksn
Navigation Arrows on Single product itemClosed
TheGem (WPBakery)
Updated June 21, 2017 at 6:35am
2
Most recent comment from Oliver:Hi!We'll add this feature in the next theme update.
santiagoluengas
fixing designClosed
TheGem (WPBakery)
Updated June 21, 2017 at 6:32am
6
Most recent comment from Oliver:Feel free to contact us if you need help.