Public Tickets
LivvFitwear
Full 100% Width Menu cuts off Drop downs on the sideClosed
TheGem (WPBakery)
Updated June 20, 2017 at 1:42pm
13
Most recent comment from Sergio:Hi,OK, I'm waiting for your information!
alipirani
the widget in the slapsh shop 4 page is not displaying.Closed
TheGem (WPBakery)
Updated June 20, 2017 at 6:47am
4
Most recent comment from Oliver:Feel free to contact us if you need help.
michele
Remove SHOW ALL - portfolio filterClosed
TheGem (WPBakery)
Updated June 19, 2017 at 2:35pm
21
Most recent comment from michele:ok that's a pretty smart trick lol, it would be perfect if could remove at least for the first screen the "load more" button. Is it possible?EDIT: load more is not showing, ok so i'm fine, thank you m ...
jpgklassen
Pricing tables not workingClosed
TheGem (WPBakery)
Updated June 19, 2017 at 12:08pm
4
Most recent comment from jpgklassen:Sorry - never mind, I figured it out!! Thank you!
evanwjholmes
Revolution Slider Access to Font has been blocked by CORS policyClosed
TheGem (WPBakery)
Updated June 19, 2017 at 8:43am
2
Most recent comment from Oliver:HI!Pls. provide the wp-admin access.
coateslk
Visual Composer license tabClosed
TheGem (WPBakery)
Updated June 19, 2017 at 8:18am
2
Most recent comment from Oliver:HI!Pls. follow the instructions1. Activate another theme.2. Deactivate Gem Elements plugin.3. Activate visual composer 4. Activate Gem theme and Gem elements plugin.
evanwjholmes
Montserrat UltraLight not loadingClosed
TheGem (WPBakery)
Updated June 19, 2017 at 8:06am
2
Most recent comment from Oliver:HI!pls. provide the wp-admin access.
Awais
How to add drop shadow on my portfolio items AND Formatting like this demo page.Closed
TheGem (WPBakery)
Updated June 19, 2017 at 7:34am
2
Most recent comment from Sergio:Hi, Can you pls provide more details (screenshots) what do you want to change?
Juan Quintero
Modal windowsClosed
TheGem (WPBakery)
Updated June 19, 2017 at 7:16am
2
Most recent comment from Sergio:HI,
Here is an example for adding fancy box block:
Link
[Shortcode]
And add this CSS:
.link {display: none}
mediascapeltd
menu items (centered logo)Closed
TheGem (WPBakery)
Updated June 19, 2017 at 6:59am
4
Most recent comment from Sergio:HI,
Your problem has been fixed, pls. check your page.I added you a custom menu item (screen 974) and hide it (screen 975)
harrybrowndesign
Breadcrumbs active colorClosed
TheGem (WPBakery)
Updated June 16, 2017 at 12:38pm
4
Most recent comment from Oliver:HI!Pls. update theme to the latest version, there will be settings for breadcrumb (in the theme options), or pls. use following css:
body .breadcrumbs .current {
color: #e7ff89;
border- ...
Paul
footerClosed
TheGem (WPBakery)
Updated June 16, 2017 at 11:32am
2
Most recent comment from Oliver:Добрый, Можно отредактировать:/wp-content/themes/thegem/inc/content.php line 114 и 143либо перевести через .po:1. Take file languages/thegem.pot or xx_YY. ...
Parth
How to set the WooCommerce products pageClosed
TheGem (WPBakery)
Updated June 16, 2017 at 6:51am
4
Most recent comment from Michael:To add the necessary widgets to the site, read the documentation on this topic: http://codex-themes.com/thegem/documentation/#sidebars-and-widgets Unfortunately, without access to the site, we can n ...
AshNG2
Slider Revolution - App LandingClosed
TheGem (WPBakery)
Updated June 15, 2017 at 8:23pm
2
Most recent comment from AshNG2:Issue was caused by Max Post Size, had to change manually on php,info instead of within cPanel which fixed this and I have now imported the slider correctly.Please close this ticket.
Troy Starwalt
Custom FontsClosed
TheGem (WPBakery)
Updated June 15, 2017 at 2:58pm
2
Most recent comment from Troy Starwalt:Sorry, I just saw that "Fonts Manager" option in Appearance. All good!