Public Tickets
Charlene Tran
sliders not working/ templates for elements not workingClosed
TheGem (WPBakery)
Updated June 29, 2017 at 8:14am
2
Most recent comment from Michael:Hi,
Please share admin access. We will try to inspect problem on your site.Can you pls provide more details with screenshots?
MobileGear
Add an account button next to search and cartClosed
TheGem (WPBakery)
Updated June 29, 2017 at 8:03am
4
Most recent comment from Oliver:You are welcome!
evanwjholmes
Homepage Portfolio Display (Architectural Homepage)Closed
TheGem (WPBakery)
Updated June 29, 2017 at 12:59am
1
Most recent comment from evanwjholmes:For anyone having trouble getting the content in the portfolio section of the homepage to display as it does in the architectural homepage demo (masonry layout), I wrote these steps out after followin ...
Jennifer
Revolution SliderClosed
TheGem (WPBakery)
Updated June 28, 2017 at 11:02am
6
Most recent comment from Sergio:HI,
Feel free to contact us if you need help.
holografico
Problems with Google Maps moduleClosed
TheGem (WPBakery)
Updated June 28, 2017 at 10:53am
10
Most recent comment from Sergio:HI,
Feel free to contact us if you need help.
frozensoul
Transparent headerClosed
TheGem (WPBakery)
Updated June 28, 2017 at 9:08am
4
Most recent comment from Michael:#HI!
pls. use following css:
#site-header-wrapper #site-header {
background-color: #fff !important;
}
anendel
demo homepageClosed
TheGem (WPBakery)
Updated June 28, 2017 at 7:05am
2
Most recent comment from Oliver:HI!You need to import this page in the gem import plugin:
lbusby11
Header Color ChangeClosed
TheGem (WPBakery)
Updated June 27, 2017 at 2:46pm
4
Most recent comment from Sergio:HI!
pls. share the wp-admin access, we'll check
aciddesigns
Top Margin White SpaceClosed
TheGem (WPBakery)
Updated June 27, 2017 at 1:12pm
14
Most recent comment from Sergio:HI,
Feel free to contact us if you need help.
My colleague had to tell you information about the license
gazza1971
Parallex FooterClosed
TheGem (WPBakery)
Updated June 26, 2017 at 12:54pm
7
Most recent comment from Michael:Feel free to contact us if you need help. Have a nice day.
kajau
install plugin WP 4.8Closed
TheGem (WPBakery)
Updated June 26, 2017 at 12:21pm
8
Most recent comment from Oliver:Feel free to contact us if you need help.
malakyto
Counter issuesClosed
TheGem (WPBakery)
Updated June 26, 2017 at 11:50am
10
Most recent comment from malakyto:It works Thank you !
bstm
Autoplay videoClosed
TheGem (WPBakery)
Updated June 26, 2017 at 9:18am
2
Most recent comment from Oliver:HI!Are you about rev slider video background?
qiujumper
default sidebarClosed
TheGem (WPBakery)
Updated June 26, 2017 at 7:55am
2
Most recent comment from Oliver:HI!In the/wp-content/themes/thegem/content-page.php after line 27 add next code.
if(get_post_type() == 'post') {
$thegem_page_data['sidebar']['sidebar_position'] = 'right';
}
it's template ...
kethellynss
Show content only in mobileClosed
TheGem (WPBakery)
Updated June 26, 2017 at 7:47am
2
Most recent comment from Oliver:HI!Pls. check this video:https://vc.wpbakery.com/video-academy/responsive-column-control-width-offset-param-usage-explained/You can use check box "Hide column"