Public Tickets
vishal
after installation of gem, my url shows 500 internal server errorClosed
TheGem (WPBakery)
Updated May 29, 2017 at 6:35am
2
Most recent comment from Oliver:HI!At first pls. check your php settings:Recommended PHP Settings
sourceonetech
Product Variations not working on themeClosed
TheGem (WPBakery)
Updated May 28, 2017 at 5:01am
1
Most recent comment from sourceonetech:We have private ticket #1185298 open and also #1181155 regarding the theme options for swatches not working on our staging server after updating woo commerce and theme and have not been able to ...
orenelkay
Add a page on the menuClosed
TheGem (WPBakery)
Updated May 26, 2017 at 1:47pm
4
Most recent comment from Oliver:HI!pls. check:http://codex-themes.com/thegem/documentation/#sidebars-and-widgets
kethellynss
Icon not showingClosed
TheGem (WPBakery)
Updated May 26, 2017 at 1:37pm
4
Most recent comment from Oliver:Feel free to contact us if you need help.
anna10885
theme optionsClosed
TheGem (WPBakery)
Updated May 26, 2017 at 10:26am
2
Most recent comment from Oliver:HI!pls. try to disable the firewall in the browser, or check this tab in another browser.
taratjorva
Favicon not changingClosed
TheGem (WPBakery)
Updated May 25, 2017 at 4:21pm
3
Most recent comment from taratjorva:Yes I fixed it before you answered :) I had to install a plugin for it. ThanksTara
Zoker
Testimonial font colorClosed
TheGem (WPBakery)
Updated May 25, 2017 at 9:51am
6
Most recent comment from Oliver:Thank you so much!
Zoker
Parallax footerClosed
TheGem (WPBakery)
Updated May 25, 2017 at 8:57am
4
Most recent comment from Oliver:HI!pls. provide the wp-admin access and link to the page.
barbisanmichele
Contact Form 7Closed
TheGem (WPBakery)
Updated May 25, 2017 at 8:28am
2
Most recent comment from Sergio:HI,the form code:
[text* name placeholder akismet:author "Name*"]
[email* email placeholder akismet:author_email "Email*"]
[text website placeholder "Website*"]
[ ...
Zoker
Button glowClosed
TheGem (WPBakery)
Updated May 25, 2017 at 6:56am
3
Most recent comment from Zoker:I got it :D . Actually it was a soft shadow thing with a little hint of color which I found the css lines..gem-button-size-large { height: 76px; line-height: 68px; padding: 0px 45px; ...
Patricio Uribe Martinez
urgent permalink issue site downClosed
TheGem (WPBakery)
Updated May 25, 2017 at 6:51am
2
Most recent comment from Oliver:HI!pls. provide the wp-admin access.
Ina
Product gallery tansparencyClosed
TheGem (WPBakery)
Updated May 24, 2017 at 2:05pm
5
Most recent comment from Ina:I get it, thanks a lot!See you
Core743
Media One Page ThemeClosed
TheGem (WPBakery)
Updated May 24, 2017 at 11:08am
7
Most recent comment from Oliver:Feel free to contact us if you need help.
twpipllc
footer customized optionClosed
TheGem (WPBakery)
Updated May 24, 2017 at 9:59am
7
Most recent comment from Sergio:HI!
You need to add this code
#footer-nav {
padding: 40px 0 !important;
border-top: 1px solid #313646 !important;
background-color: #181828 !important;
}
.footer-site-info {
...
Mohamed ElBasyouni
Mobile Footer LogoClosed
TheGem (WPBakery)
Updated May 24, 2017 at 8:42am
6
Most recent comment from Oliver:HI!
pls. use following css:
.archive .page-title-block{
background-image: url(https://patchivic.com/wp-content/themes/thegem/images/backgrounds/title/13.jpg);
padding-top: 80px;
pad ...