Public Tickets
Core743
Revolution slider not foundClosed
TheGem (WPBakery)
Updated May 10, 2017 at 3:00pm
17
Most recent comment from Oliver:Feel free to contact us if you need help.
Pavly Elkomos
shop pageClosed
TheGem (WPBakery)
Updated May 10, 2017 at 2:15pm
5
Most recent comment from Oliver:Pls. find this page in the pages. You'll can click edit there
SMILEBYME
Bulk Page EditingClosed
TheGem (WPBakery)
Updated May 10, 2017 at 1:21pm
4
Most recent comment from [deleted]:1. If you activate sidebar on main shop page it will be activate on all categories pages.2. There is no interface for adding slider on categories pages. Only if you add slider on main shop page it w ...
Emily James
Changing Colour Of MenuClosed
TheGem (WPBakery)
Updated May 10, 2017 at 1:01pm
2
Most recent comment from Sergio:HI,pls. use next the theme options (screen 682)
bashdavidson
Page doesn't work with the masonry gridClosed
TheGem (WPBakery)
Updated May 10, 2017 at 11:27am
6
Most recent comment from Oliver:Name: @BashDavidson
anshuman008
trying install the DemoClosed
TheGem (WPBakery)
Updated May 10, 2017 at 11:18am
3
Most recent comment from Oliver:HI!Sorry for the delay. Did you rename the theme?
koinos
Woocommerce outdated templateClosed
TheGem (WPBakery)
Updated May 10, 2017 at 10:56am
2
Most recent comment from Oliver:HI!Pls. update theme to the latest version:Updating a theme
Daya
then has parental iuuseClosed
TheGem (WPBakery)
Updated May 10, 2017 at 10:26am
2
Most recent comment from Oliver:HI!Did you rename the theme?
mikegleasonjr
You get free versions of Slider Revolution - LayerSlider when in fact you paid for themClosed
TheGem (WPBakery)
Updated May 10, 2017 at 8:53am
2
Most recent comment from Oliver:Hi Mike, we have already replied in the comments section on themeforest that there are NO FREE versions of this premium plugins available anywhere. All this plugins come bundled with TheGem and are fu ...
katana9
media libraryClosed
TheGem (WPBakery)
Updated May 10, 2017 at 7:34am
3
Most recent comment from katana9:Hi,
I used "add from server" plugin to restore... it appear ok now
michele
Vertical scrolling bullet titleClosed
TheGem (WPBakery)
Updated May 9, 2017 at 6:27pm
4
Most recent comment from Oliver:Hi, we have replied per mail
Eduardo
Vertical slider import failedClosed
TheGem (WPBakery)
Updated May 8, 2017 at 2:38pm
8
Most recent comment from Oliver:pls. contact to your hoster and ask to give it you. Or check logs on your ftp.
marianssen
thegem-icons cssClosed
TheGem (WPBakery)
Updated May 8, 2017 at 1:56pm
2
Most recent comment from [deleted]:Hi,This code was used for better perfomance with icons font loading.But we removed it in security reason.Please update TheGem Theme on your site.
Ali mohamadi
Problem with rev sliderClosed
TheGem (WPBakery)
Updated May 8, 2017 at 12:26pm
8
Most recent comment from Sergio:HI,Try to update the revolution slider to the latest version (screen 1001)
justin
Blog List SettingsClosed
TheGem (WPBakery)
Updated May 8, 2017 at 11:35am
9
Most recent comment from Sergio:Hi,You need to re-save the theme options and clear your browser's cache