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Public Tickets

rawtoaww Demo ImportClosed   TheGem (WPBakery)   Updated May 29, 2017 at 7:41pm   3 Most recent comment from rawtoaww:ok typogretel Portfolios "mix"Closed   TheGem (WPBakery)   Updated May 29, 2017 at 9:43am   4 Most recent comment from Sergio:HI,pls. try to edit (you need to register true) in the file /wp-content/themes/thegem/content-page.php line 157 и 172 lmphoto Portfolio not showing upClosed   TheGem (WPBakery)   Updated May 29, 2017 at 9:06am   2 Most recent comment from Oliver:HI!pls. provide the wp-admin access and all link to the page with this problem. adimomeletis greek google fontsClosed   TheGem (WPBakery)   Updated May 29, 2017 at 8:45am   2 Most recent comment from Oliver:HI!You need to use a font which supports  Greek lang:https://fonts.google.com/?subset=greek jesperlentz Changing color to the hamburger menu iconClosed   TheGem (WPBakery)   Updated May 29, 2017 at 8:10am   2 Most recent comment from Oliver:HI! pls. use following css for controlling it's color: body #primary-navigation .hamburger-toggle > span { background-color: #ccc; }   Narerit Rittiplaeng How can I change this Icon on portfolio items hover.Closed   TheGem (WPBakery)   Updated May 29, 2017 at 7:27am   4 Most recent comment from Oliver:HI! as I see you already changed it.  vishal after installation of gem, my url shows 500 internal server errorClosed   TheGem (WPBakery)   Updated May 29, 2017 at 6:35am   2 Most recent comment from Oliver:HI!At first pls. check your php settings:Recommended PHP Settings sourceonetech Product Variations not working on themeClosed   TheGem (WPBakery)   Updated May 28, 2017 at 5:01am   1 Most recent comment from sourceonetech:We have private ticket  #1185298 open and also #1181155  regarding the theme options for swatches not working on our staging server after updating woo commerce and theme and have not been able to ... orenelkay Add a page on the menuClosed   TheGem (WPBakery)   Updated May 26, 2017 at 1:47pm   4 Most recent comment from Oliver:HI!pls. check:http://codex-themes.com/thegem/documentation/#sidebars-and-widgets kethellynss Icon not showingClosed   TheGem (WPBakery)   Updated May 26, 2017 at 1:37pm   4 Most recent comment from Oliver:Feel free to contact us if you need help. anna10885 theme optionsClosed   TheGem (WPBakery)   Updated May 26, 2017 at 10:26am   2 Most recent comment from Oliver:HI!pls. try to disable the firewall in the browser, or check this tab in another browser.  taratjorva Favicon not changingClosed   TheGem (WPBakery)   Updated May 25, 2017 at 4:21pm   3 Most recent comment from taratjorva:Yes I fixed it before you answered :) I had to install a plugin for it. ThanksTara  Zoker Testimonial font colorClosed   TheGem (WPBakery)   Updated May 25, 2017 at 9:51am   6 Most recent comment from Oliver:Thank you so much! Zoker Parallax footerClosed   TheGem (WPBakery)   Updated May 25, 2017 at 8:57am   4 Most recent comment from Oliver:HI!pls. provide the wp-admin access and link to the page.  barbisanmichele Contact Form 7Closed   TheGem (WPBakery)   Updated May 25, 2017 at 8:28am   2 Most recent comment from Sergio:HI,the form code:     [text* name placeholder akismet:author "Name*"]     [email* email placeholder akismet:author_email "Email*"]     [text website placeholder "Website*"]     [ ...