Public Tickets
anshuman008
trying install the DemoClosed
TheGem (WPBakery)
Updated May 10, 2017 at 11:18am
3
Most recent comment from Oliver:HI!Sorry for the delay. Did you rename the theme?
koinos
Woocommerce outdated templateClosed
TheGem (WPBakery)
Updated May 10, 2017 at 10:56am
2
Most recent comment from Oliver:HI!Pls. update theme to the latest version:Updating a theme
Daya
then has parental iuuseClosed
TheGem (WPBakery)
Updated May 10, 2017 at 10:26am
2
Most recent comment from Oliver:HI!Did you rename the theme?
mikegleasonjr
You get free versions of Slider Revolution - LayerSlider when in fact you paid for themClosed
TheGem (WPBakery)
Updated May 10, 2017 at 8:53am
2
Most recent comment from Oliver:Hi Mike, we have already replied in the comments section on themeforest that there are NO FREE versions of this premium plugins available anywhere. All this plugins come bundled with TheGem and are fu ...
katana9
media libraryClosed
TheGem (WPBakery)
Updated May 10, 2017 at 7:34am
3
Most recent comment from katana9:Hi,
I used "add from server" plugin to restore... it appear ok now
michele
Vertical scrolling bullet titleClosed
TheGem (WPBakery)
Updated May 9, 2017 at 6:27pm
4
Most recent comment from Oliver:Hi, we have replied per mail
Eduardo
Vertical slider import failedClosed
TheGem (WPBakery)
Updated May 8, 2017 at 2:38pm
8
Most recent comment from Oliver:pls. contact to your hoster and ask to give it you. Or check logs on your ftp.
marianssen
thegem-icons cssClosed
TheGem (WPBakery)
Updated May 8, 2017 at 1:56pm
2
Most recent comment from [deleted]:Hi,This code was used for better perfomance with icons font loading.But we removed it in security reason.Please update TheGem Theme on your site.
Ali mohamadi
Problem with rev sliderClosed
TheGem (WPBakery)
Updated May 8, 2017 at 12:26pm
8
Most recent comment from Sergio:HI,Try to update the revolution slider to the latest version (screen 1001)
justin
Blog List SettingsClosed
TheGem (WPBakery)
Updated May 8, 2017 at 11:35am
9
Most recent comment from Sergio:Hi,You need to re-save the theme options and clear your browser's cache
kovacsdavid
Theme color change doesn't work.Closed
TheGem (WPBakery)
Updated May 8, 2017 at 11:16am
14
Most recent comment from Sergio:HI, Edo4444pls. create a separate ticket for your problem and share the wp-admin access, we'll check
Juan Carlos Agusti
product pageClosed
TheGem (WPBakery)
Updated May 8, 2017 at 10:41am
2
Most recent comment from Oliver:HI!pls. provide the wp-admin access and add some screenshots what you need to change.
chonnert
ink on pictureClosed
TheGem (WPBakery)
Updated May 8, 2017 at 10:40am
4
Most recent comment from Oliver:Hi, sorry, Can you pls provide more details with screenshots?
nitinsethi
Import widget in gem footerClosed
TheGem (WPBakery)
Updated May 8, 2017 at 9:22am
2
Most recent comment from Oliver:HI!pls. provide the wp-admin access.
Narerit Rittiplaeng
How can I edit page option for category page?Closed
TheGem (WPBakery)
Updated May 7, 2017 at 8:36am
2
Most recent comment from [deleted]:HI!
pls. use following css example:
.category .page-title-block {
background-color: #0E738B;
}
.category .page-title-title h1 {
color: #fff;
}