Public Tickets
kovacsdavid
Theme color change doesn't work.Closed
TheGem (WPBakery)
Updated May 8, 2017 at 11:16am
14
Most recent comment from Sergio:HI, Edo4444pls. create a separate ticket for your problem and share the wp-admin access, we'll check
Juan Carlos Agusti
product pageClosed
TheGem (WPBakery)
Updated May 8, 2017 at 10:41am
2
Most recent comment from Oliver:HI!pls. provide the wp-admin access and add some screenshots what you need to change.
chonnert
ink on pictureClosed
TheGem (WPBakery)
Updated May 8, 2017 at 10:40am
4
Most recent comment from Oliver:Hi, sorry, Can you pls provide more details with screenshots?
nitinsethi
Import widget in gem footerClosed
TheGem (WPBakery)
Updated May 8, 2017 at 9:22am
2
Most recent comment from Oliver:HI!pls. provide the wp-admin access.
Narerit Rittiplaeng
How can I edit page option for category page?Closed
TheGem (WPBakery)
Updated May 7, 2017 at 8:36am
2
Most recent comment from [deleted]:HI!
pls. use following css example:
.category .page-title-block {
background-color: #0E738B;
}
.category .page-title-title h1 {
color: #fff;
}
dsquare96
Mixed content when using HTTPS on checkoutClosed
TheGem (WPBakery)
Updated May 7, 2017 at 12:28am
1
Most recent comment from dsquare96:Hello,I experience a mixed-content warning when using HTTPS on the checkout page. It is caused by the form's action url: http://wc_get_checkout_url.I have solved it by a small change in your code, fil ...
mikegleasonjr
Importing slidersClosed
TheGem (WPBakery)
Updated May 6, 2017 at 8:05pm
6
Most recent comment from bashdavidson:loool yeahh thats alright make sure to go have a look at my instagram @bashdavidson
bashdavidson
Not wide But boxed layoutClosed
TheGem (WPBakery)
Updated May 6, 2017 at 7:37am
2
Most recent comment from [deleted]:Hi,Please share admin access. I don't see the page.
michele
smaller textbox area on cf style 3Closed
TheGem (WPBakery)
Updated May 5, 2017 at 4:49pm
3
Most recent comment from michele:kind of solved by myself , thank you anyway
John
Missing elements importClosed
TheGem (WPBakery)
Updated May 4, 2017 at 9:06pm
4
Most recent comment from bashdavidson:Oh i havent had that probleem before sorry but thats as far as my knowledge with this theme goes
José
top area color and styleClosed
TheGem (WPBakery)
Updated May 4, 2017 at 5:24pm
1
Most recent comment from José:Hi, please I want you to help me, I change the top area style but there are no changes inside my page, I would like you to tell me how to place the top area as the attached example.
srbeardman
Preloader Page ColorsClosed
TheGem (WPBakery)
Updated May 4, 2017 at 2:44pm
2
Most recent comment from Oliver:HI!You need to edit: wp-content/themes/thegem/css/thegem-preloader.css Or use next css:
body #page-preloader {
background: #2c2e3d;
}
body #page-preloader .page-preloader-spin,
body .blo ...
serrober
Menù settingsClosed
TheGem (WPBakery)
Updated May 4, 2017 at 2:40pm
8
Most recent comment from Sergio:HI,
Your problem has been fixed , pls. check your page.
Jordan Stimpson
Portfolio Filter ButtonsClosed
TheGem (WPBakery)
Updated May 4, 2017 at 1:41pm
2
Most recent comment from Sergio:HI!
pls. use following css:
.portfolio-filters a{
background-color:#000 !important;
color:#fff !important;
}
.portfolio-filters a:hover{
background-color:#fff !important;
col ...
virtuaali
portfolio item editingClosed
TheGem (WPBakery)
Updated May 4, 2017 at 1:41pm
4
Most recent comment from Oliver:HI!1. In the page, settings was set check box "Hide Header ", i deactivate it. 2. For removing post meta, pls. use following css:
.single-thegem_pf_item .post-meta{
display: none;
}