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Public Tickets

dani_sanchez21 Change Portfolio nameClosed   TheGem (WPBakery)   Updated May 31, 2017 at 12:44pm   6 Most recent comment from Oliver:HI!pls. provide the wp-admin access in the new private ticket.  hindustanvishal5 how to insert the design trends photosClosed   TheGem (WPBakery)   Updated May 31, 2017 at 12:26pm   2 Most recent comment from Sergio:HI,1) You need to import demo content (INSTALLATION & DEMO IMPORT) http://codex-themes.com/thegem/documentation/video-tutorials/2) Set the desired page as your home page evanwjholmes RevSlider Demo Content ImportClosed   TheGem (WPBakery)   Updated May 31, 2017 at 11:54am   2 Most recent comment from Sergio:HI, pls. check the recommended server settings  Recommended PHP Settings If they are incorrect, contact your server's support team for their solution. Then re-run the import of sliders btaufflieb ResponsiveClosed   TheGem (WPBakery)   Updated May 31, 2017 at 11:48am   2 Most recent comment from Sergio:HI! pls. share the wp-admin access, we'll check Sectrix WooCommerce Product images Display SizeClosed   TheGem (WPBakery)   Updated May 31, 2017 at 8:42am   2 Most recent comment from Oliver:HI!pls. check attach btaufflieb Read moreClosed   TheGem (WPBakery)   Updated May 31, 2017 at 7:59am   4 Most recent comment from Oliver:Feel free to contact us if you need help. Julie Change menu, preloader ..Closed   TheGem (WPBakery)   Updated May 31, 2017 at 7:59am   4 Most recent comment from Oliver:HI! 1. pls. use following css: .post-footer-sharing { display: none; }  2. You need to edit template  /wp-content/themes/thegem/gem-templates/blog/content-blog-item-masonry.php  lin ... amandatvt 404 pageClosed   TheGem (WPBakery)   Updated May 30, 2017 at 1:53pm   2 Most recent comment from Oliver:HI!No, just set the page which you wish in the theme options.  agencialikeu Error with the demo pageClosed   TheGem (WPBakery)   Updated May 30, 2017 at 1:46pm   2 Most recent comment from Oliver:HI! 1. You need to import slider and set it on the page (in the page slideshow): 2. Sorry, Features pages are not included in the demo import.  ninetydegree Page as fullscreen vertical sliderClosed   TheGem (WPBakery)   Updated May 30, 2017 at 1:46pm   2 Most recent comment from Sergio:HI,The only way to avoid this is to reduce the content! Ina Product border hiden by imageClosed   TheGem (WPBakery)   Updated May 30, 2017 at 12:18pm   17 Most recent comment from Sergio:HI, you are welcome! Feel free to contact us if you need help.  Jennifer M customizationClosed   TheGem (WPBakery)   Updated May 30, 2017 at 7:45am   2 Most recent comment from Oliver:HI! For adding new PF type you need to edit the gem elemets plugin:  /wp-content/plugins/thegem-elements/inc/post-types/portfolios.php Template of the PF itmem: wp-content/themes/thegem/gem-templ ... arsalan updatesClosed   TheGem (WPBakery)   Updated May 30, 2017 at 7:35am   2 Most recent comment from Oliver:HI!pls. provide the wp-admin access. mariajoselandav Homepages aren't importingClosed   TheGem (WPBakery)   Updated May 30, 2017 at 7:31am   4 Most recent comment from Sergio:HI, no problem, good luck in the development! mariajoselandav Slider plugins are not activatedClosed   TheGem (WPBakery)   Updated May 30, 2017 at 4:30am   3 Most recent comment from mariajoselandav:OK, THANKS!!