Public Tickets
BlackSky86
Add down-arrow for menu items with sub-itemsClosed
TheGem (WPBakery)
Updated November 14, 2016 at 9:08am
7
Most recent comment from BlackSky86:That works, thanks.
harydas
REVSLIDER ISSUEClosed
TheGem (WPBakery)
Updated November 13, 2016 at 1:54pm
2
Most recent comment from Oliver:HI!Something comes wrong during the installation.1. Pls. delete revoslider folder from (via ftp)/thegem-wptheme/wp-content/plugins/2. Install revoslider plugin again.
marvinlim
Child Theme ComparisonClosed
TheGem (WPBakery)
Updated November 12, 2016 at 6:26am
3
Most recent comment from marvinlim:Ok. Thank you.
castco
desktop vs mobileClosed
TheGem (WPBakery)
Updated November 11, 2016 at 2:07pm
2
Most recent comment from Oliver:HI!1. Pls. delete offset in the column (responsive options) 2. You added paddings. Chek attach.3. You use different shorcodes. Attach.We would be glad to help you and assist you in resolving this ...
BDS
mobile menuClosed
TheGem (WPBakery)
Updated November 10, 2016 at 11:15am
8
Most recent comment from [deleted]:This is wocommerce plugin styles and scripts. Try to contact its support.
Jordan Stimpson
Icon for Top AreaClosed
TheGem (WPBakery)
Updated November 10, 2016 at 10:46am
6
Most recent comment from [deleted]:You made a mistake. Not 'e625'. You need 'e625' and remove space.Your code:
.top-area-contacts .gem-contacts-phone: before {
content: "e625";
}Necessary code:
.top-area-contacts .gem-contacts ...
Michael
logo linkClosed
TheGem (WPBakery)
Updated November 9, 2016 at 7:05pm
3
Most recent comment from Michael:Thats got it many thanks :)
simion1708
Digital AgencyClosed
TheGem (WPBakery)
Updated November 9, 2016 at 5:45pm
2
Most recent comment from Oliver:HI Simon!pls. check our documentationcodex-themes.com/thegem/documentation/And video tutorials:codex-themes.com/thegem/documentation/video-tutorials/
marvinlim
How Do You Change the Color of "Read More" text??Closed
TheGem (WPBakery)
Updated November 9, 2016 at 12:40pm
4
Most recent comment from Oliver:Sorry?
BDS
email confirmation for emailClosed
TheGem (WPBakery)
Updated November 8, 2016 at 5:12pm
2
Most recent comment from Oliver:HI!Sorry we don't provide support with mail configuration.
marvinlim
How to Change Button BG Color When HoveredClosed
TheGem (WPBakery)
Updated November 8, 2016 at 7:00am
3
Most recent comment from marvinlim:Thanks! It worked.
davidjpreston
Plug-in not installingClosed
TheGem (WPBakery)
Updated November 6, 2016 at 10:38pm
6
Most recent comment from [deleted]:No problems. We always can help you.
kofetartca
Post format as linkClosed
TheGem (WPBakery)
Updated November 6, 2016 at 11:59am
2
Most recent comment from [deleted]:Hi,Our theme doesh't support link format for post. But we can implement it on you site by child theme. Please tell what result you want to see?
omar mohamoud
Problems creating Site using your themeClosed
TheGem (WPBakery)
Updated November 6, 2016 at 11:35am
2
Most recent comment from [deleted]:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?
Meriton
Install PluginsClosed
TheGem (WPBakery)
Updated November 5, 2016 at 1:40am
3
Most recent comment from Meriton:Thank you Max.