Public Tickets
simpolife
Favicon Closed
TheGem (WPBakery)
Updated October 19, 2016 at 12:11pm
2
Most recent comment from Oliver:HI!1. You don't need to activate visual composer,All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository. For ensuring t ...
Capuciner
Icons breakdownClosed
TheGem (WPBakery)
Updated October 19, 2016 at 10:31am
3
Most recent comment from Capuciner:Thanks!It seems the person that signalled me the issue might have been using a zoom on his browser, which I did as well when trying to reproduce it. I will make sure to use the toggle device toolbar ...
Lycia
purchase codeClosed
TheGem (WPBakery)
Updated October 18, 2016 at 5:49pm
2
Most recent comment from Oliver:Yes. Your purchase will be ok.
mohan79
MenuClosed
TheGem (WPBakery)
Updated October 18, 2016 at 4:19pm
3
Most recent comment from mohan79:Ah, sure. Thanks that does the trick!!
mohan79
Menu items automatically scrolls downClosed
TheGem (WPBakery)
Updated October 18, 2016 at 4:19pm
3
Most recent comment from mohan79:Okay, thanks for quick reply!!!
niemand1981
Portfolio Sets and LikesClosed
TheGem (WPBakery)
Updated October 18, 2016 at 12:20pm
2
Most recent comment from Oliver:Hi,
Please follow the instructions
1. Сreate child theme
2. Go to wp-content/themes/thegem/
3. Copy file content-page.php to wp-content/themes/thegem-child/
4. Find this block (rows ...
Luis
SLIDER DEMOClosed
TheGem (WPBakery)
Updated October 17, 2016 at 1:56pm
4
Most recent comment from Oliver:You are welcome!
GreatElise
What to do with unwanted pages?Closed
TheGem (WPBakery)
Updated October 17, 2016 at 1:55pm
2
Most recent comment from Oliver:HI!You can put unwanted pages to trash, then if you need you can restore it from trash.
twinskye
Error Message in Theme OptionsClosed
TheGem (WPBakery)
Updated October 14, 2016 at 12:02pm
4
Most recent comment from Oliver:You are welcome!
BDS
Related productClosed
TheGem (WPBakery)
Updated October 13, 2016 at 4:14pm
2
Most recent comment from Oliver:Please read this article https://docs.woocommerce.com/document/change-number-of-related-products-output/.
BDS
woo commerce my account Closed
TheGem (WPBakery)
Updated October 13, 2016 at 2:38pm
8
Most recent comment from Oliver:Please install TheGem child theme and add next code to
functions.php file:
function thegem_child_init() { remove_action('thegem_woocommerce_single_product_right', 'thegem_woocommerce_back_ ...
Artemesia
Changing WP page stylesClosed
TheGem (WPBakery)
Updated October 12, 2016 at 5:57pm
2
Most recent comment from Oliver:HI!
pls. for title on the tag pages use following css:
.tag .page-title-block {
background-color: #6c7cd0 !important;
background-image: url('https://www.artemesiaartinpakist ...
Mike
How to remove date from posts title?Closed
TheGem (WPBakery)
Updated October 12, 2016 at 1:59pm
6
Most recent comment from Oliver:You are welcome!
Cliff Stanwick
Issue with Full Demo Theme ImportClosed
TheGem (WPBakery)
Updated October 10, 2016 at 10:43am
2
Most recent comment from Oliver:Hi,Is cURL php extention enabled in your server? If not please install and activate it for your site. Please read this article https://www.digitalocean.com/community/questions/curl-is-not-installed-i ...
biibou
MenuClosed
TheGem (WPBakery)
Updated October 6, 2016 at 3:57pm
6
Most recent comment from Oliver:Thank you!
I think there was bug during the import.It would be great if you could rate us on ThemeForest.
Just go to your downloads on ThemeForest ( https://themeforest.net/downloads ), find S ...