Public Tickets
janjarfalk
PHP deprecated warningClosed
TheGem (WPBakery)
Updated November 17, 2016 at 4:53pm
2
Most recent comment from Oliver:HI!pls. ignore this message. Everything will work, we'll fix it in the feature.
BDS
Woocommerce backend product pageClosed
TheGem (WPBakery)
Updated November 17, 2016 at 4:46pm
6
Most recent comment from Oliver:Check
function thegem_add_page_settings_boxes() line 22wp-content/themes/thegem/inc/post-types/init.php
David Galloway
working with the top barClosed
TheGem (WPBakery)
Updated November 17, 2016 at 1:01pm
2
Most recent comment from Oliver:HI!Just remove button text and link in the theme options (attach)
harydas
delete section linkClosed
TheGem (WPBakery)
Updated November 17, 2016 at 12:47pm
2
Most recent comment from Oliver:HI!
pls. use following css:
.post-content .post-meta {
display: none;
}
EMANUELE
How to put the audio as in the BLOG POST + RIGHT SIDEBARClosed
TheGem (WPBakery)
Updated November 17, 2016 at 12:33pm
3
Most recent comment from EMANUELE:thanks
Artemesia
Snapchat icon and faviconClosed
TheGem (WPBakery)
Updated November 17, 2016 at 11:49am
6
Most recent comment from Oliver:HI!Sorry, This article about the scalia theme. Ticket in gem forum, what theme do you use?pls. create a new ticket.
whoozben
Edit quickfinder textClosed
TheGem (WPBakery)
Updated November 17, 2016 at 11:47am
2
Most recent comment from Oliver:HI!pls. check our documentation: http://codex-themes.com/thegem/documentation/#quickfinders
Datasymposium
layout changesClosed
TheGem (WPBakery)
Updated November 16, 2016 at 4:03pm
2
Most recent comment from Oliver:HI!Sorry, it's not possible without code customization. But you can edit header.php file or top_area.php/wp-content/themes/thegem/top_area.php(it's templates, just copy it to the child theme)
Mil2aG3
Website Loading SpeedClosed
TheGem (WPBakery)
Updated November 16, 2016 at 11:32am
2
Most recent comment from Oliver:HI!Here is a short list of recommendations that will help to increase pagespeed values of your website:
check your server's response times. In case your server answers slowly, contact your server's ...
Mocmot
Filter sectionClosed
TheGem (WPBakery)
Updated November 15, 2016 at 1:16pm
4
Most recent comment from Oliver:Sorry, no.But you can use widgets categories, custom menu or tags.
marvinlim
How to Change Color for 3 Phases of Product Title in Woocommerce Product WidgetClosed
TheGem (WPBakery)
Updated November 15, 2016 at 10:18am
2
Most recent comment from marvinlim:Hi. Please close this ticket. I already solved it. Thanks.
vincentalain
Revolution Slider on MobileClosed
TheGem (WPBakery)
Updated November 15, 2016 at 7:39am
4
Most recent comment from vincentalain:You can close this case.
BlackSky86
Add down-arrow for menu items with sub-itemsClosed
TheGem (WPBakery)
Updated November 14, 2016 at 9:08am
7
Most recent comment from BlackSky86:That works, thanks.
harydas
REVSLIDER ISSUEClosed
TheGem (WPBakery)
Updated November 13, 2016 at 1:54pm
2
Most recent comment from Oliver:HI!Something comes wrong during the installation.1. Pls. delete revoslider folder from (via ftp)/thegem-wptheme/wp-content/plugins/2. Install revoslider plugin again.
marvinlim
Child Theme ComparisonClosed
TheGem (WPBakery)
Updated November 12, 2016 at 6:26am
3
Most recent comment from marvinlim:Ok. Thank you.