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Public Tickets

Cheyenne uploading problemClosed   TheGem (WPBakery)   Updated October 24, 2016 at 12:09pm   2 Most recent comment from Oliver:HI! As I see you are trying to upload whole archive which you downloaded from, you need to upload only "the_gem" from this archive.Pls. check video tutorial:Form our docume ... johannes01 excerptClosed   TheGem (WPBakery)   Updated October 24, 2016 at 11:32am   2 Most recent comment from Oliver:HI Johannes! Sorry for the delay due to the weekend. 1.  Not quite sure what do you mean. Can you pls provide more details with screenshots? 2. pls. use following css: ... gab0ng Blog ReadingClosed   TheGem (WPBakery)   Updated October 20, 2016 at 12:03pm   4 Most recent comment from Oliver:HI!If you set  Posts page applys internal wp styles. (it does not depend on the theme)pls. note /blog/  is also internal permalink with default settings.The most simply way is to set any page ... piyushelwpc FaviconClosed   TheGem (WPBakery)   Updated October 20, 2016 at 11:45am   4 Most recent comment from Oliver:You are welcome! gab0ng Footer-Recent Posts IconsClosed   TheGem (WPBakery)   Updated October 20, 2016 at 11:04am   3 Most recent comment from Oliver:HI!pls. use widget custom resent posts. gab0ng Changing color on widget/footerClosed   TheGem (WPBakery)   Updated October 20, 2016 at 10:56am   6 Most recent comment from Oliver:HI! pls. use following css: #colophon .wpcf7 .wpcf7-form .contact-form-footer .wpcf7-submit { background-color: #000; color: #fff; } #colophon .wpcf7 .wpcf7-form .contact-form- ... hellblau Mega Menu Mobile ViewClosed   TheGem (WPBakery)   Updated October 19, 2016 at 1:52pm   2 Most recent comment from Oliver:HI!Sorry, It's not possible. Capuciner contact widget and translationClosed   TheGem (WPBakery)   Updated October 19, 2016 at 1:01pm   5 Most recent comment from Capuciner:Ok, no problem, you can close the ticket then. Thanks for your help! simpolife Favicon Closed   TheGem (WPBakery)   Updated October 19, 2016 at 12:11pm   2 Most recent comment from Oliver:HI!1. You don't need to activate visual composer,All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository.  For ensuring t ... Capuciner Icons breakdownClosed   TheGem (WPBakery)   Updated October 19, 2016 at 10:31am   3 Most recent comment from Capuciner:Thanks!It seems the person that signalled me the issue might have been using a zoom on his browser, which I did as well when trying to reproduce it. I will make sure to use the toggle device toolbar ... Lycia purchase codeClosed   TheGem (WPBakery)   Updated October 18, 2016 at 5:49pm   2 Most recent comment from Oliver:Yes. Your purchase will be ok. mohan79 MenuClosed   TheGem (WPBakery)   Updated October 18, 2016 at 4:19pm   3 Most recent comment from mohan79:Ah, sure. Thanks that does the trick!! mohan79 Menu items automatically scrolls downClosed   TheGem (WPBakery)   Updated October 18, 2016 at 4:19pm   3 Most recent comment from mohan79:Okay, thanks for quick reply!!! niemand1981 Portfolio Sets and LikesClosed   TheGem (WPBakery)   Updated October 18, 2016 at 12:20pm   2 Most recent comment from Oliver:Hi, Please follow the instructions 1. Сreate child theme  2. Go to wp-content/themes/thegem/ 3. Copy file content-page.php to wp-content/themes/thegem-child/ 4. Find this block (rows ... Luis SLIDER DEMOClosed   TheGem (WPBakery)   Updated October 17, 2016 at 1:56pm   4 Most recent comment from Oliver:You are welcome!