Public Tickets
ideiasemrede
Hide WP informationClosed
TheGem (WPBakery)
Updated October 26, 2016 at 7:04pm
2
Most recent comment from Oliver:HI!Sorry, we don't tested our theme with this plugin and we don't provide support with third-party plugins. Pls. be so kind to understand that we can't check tons of plugins and it's updates on compat ...
BDS
order tracking formClosed
TheGem (WPBakery)
Updated October 26, 2016 at 12:15pm
9
Most recent comment from [deleted]:Woocommerce template "order/form-tracking.php" isn't include to TheGem theme but you can take it from woocommerce plugin templates directory and include it in child theme to "woocommerce/order" fold ...
evofuse
Blog Categories / Archives TemplatesClosed
TheGem (WPBakery)
Updated October 26, 2016 at 11:36am
4
Most recent comment from Oliver:You are welcome!
yonahvanandel
Fatal errorClosed
TheGem (WPBakery)
Updated October 25, 2016 at 2:30pm
4
Most recent comment from Oliver:Thx! You are welcome!
ideiasemrede
Backup Plugin IndicationClosed
TheGem (WPBakery)
Updated October 25, 2016 at 2:04am
3
Most recent comment from ideiasemrede:Thx.
BDS
Cart pageClosed
TheGem (WPBakery)
Updated October 24, 2016 at 3:58pm
7
Most recent comment from BDS:thanks its working
trucosviajeros
general info - plugin for pinterestClosed
TheGem (WPBakery)
Updated October 24, 2016 at 2:23pm
4
Most recent comment from Oliver:Thank you for info!
Cheyenne
uploading problemClosed
TheGem (WPBakery)
Updated October 24, 2016 at 12:09pm
2
Most recent comment from Oliver:HI!
As I see you are trying to upload whole archive which you downloaded from, you need to upload only "the_gem" from this archive.Pls. check video tutorial:Form our docume ...
johannes01
excerptClosed
TheGem (WPBakery)
Updated October 24, 2016 at 11:32am
2
Most recent comment from Oliver:HI Johannes!
Sorry for the delay due to the weekend.
1. Not quite sure what do you mean. Can you pls provide more details with screenshots?
2. pls. use following css:
...
gab0ng
Blog ReadingClosed
TheGem (WPBakery)
Updated October 20, 2016 at 12:03pm
4
Most recent comment from Oliver:HI!If you set Posts page applys internal wp styles. (it does not depend on the theme)pls. note /blog/ is also internal permalink with default settings.The most simply way is to set any page ...
piyushelwpc
FaviconClosed
TheGem (WPBakery)
Updated October 20, 2016 at 11:45am
4
Most recent comment from Oliver:You are welcome!
gab0ng
Footer-Recent Posts IconsClosed
TheGem (WPBakery)
Updated October 20, 2016 at 11:04am
3
Most recent comment from Oliver:HI!pls. use widget custom resent posts.
gab0ng
Changing color on widget/footerClosed
TheGem (WPBakery)
Updated October 20, 2016 at 10:56am
6
Most recent comment from Oliver:HI!
pls. use following css:
#colophon .wpcf7 .wpcf7-form .contact-form-footer .wpcf7-submit {
background-color: #000;
color: #fff;
}
#colophon .wpcf7 .wpcf7-form .contact-form- ...
hellblau
Mega Menu Mobile ViewClosed
TheGem (WPBakery)
Updated October 19, 2016 at 1:52pm
2
Most recent comment from Oliver:HI!Sorry, It's not possible.
Capuciner
contact widget and translationClosed
TheGem (WPBakery)
Updated October 19, 2016 at 1:01pm
5
Most recent comment from Capuciner:Ok, no problem, you can close the ticket then. Thanks for your help!