Public Tickets
pudanek
Empty Space (gap) around QuickfindersClosed
TheGem (WPBakery)
Updated February 19, 2020 at 2:01pm
4
Most recent comment from Oliver:You're welcome!
Andreas
Using and linking Portfolio Page items to menusClosed
TheGem (WPBakery)
Updated February 19, 2020 at 7:41am
2
Most recent comment from Michael:HI!Please use these settings:
Andreas
WP Critical error trying to activate Child themeClosed
TheGem (WPBakery)
Updated February 17, 2020 at 7:16am
3
Most recent comment from Oliver:Hi,Thank you for letting know.
Luiz
CHANGING THE LANGUAGE OF BUTTONSClosed
TheGem (WPBakery)
Updated February 15, 2020 at 10:31am
5
Most recent comment from Oliver:Hi Luiz,it's simple contact form, pls. give me wp-admin access in the private message, I'll give you link where you can change it.
akmalhakim
How can I make the product show 2 column in mobileClosed
TheGem (WPBakery)
Updated February 15, 2020 at 10:16am
2
Most recent comment from Oliver:HI!
pls. use following css:
@media only screen and (max-width: 550px) {
body .portfolio .fullwidth-block .portfolio-set .portfolio-item, .portfolio .portfolio-set .portfolio-item,
body .portfolio.fu ...
peppefark
languageClosed
TheGem (WPBakery)
Updated February 14, 2020 at 6:42am
2
Most recent comment from Oliver:Hi,
We recommend to use Loco Translate plugin for the theme translation or you can translate theme manually with .po file, pls. follow the instructions:
1. Take file languages/thegem.pot or xx_YY.p ...
artngo
Slow loading and lag of home screenClosed
TheGem (WPBakery)
Updated February 13, 2020 at 8:32am
12
Most recent comment from Michael:Sorry, but that’s all we can do. Please contact us if you have any questions.
AleksFloriano
Re Install ThemeClosed
TheGem (WPBakery)
Updated February 13, 2020 at 8:11am
2
Most recent comment from Michael:HI!Do you want to keep some elements on your site? The easiest way for you to do this is to delete the contents of your site and import again. If you want, I can do it for you.
AleksFloriano
RESET WPClosed
TheGem (WPBakery)
Updated February 13, 2020 at 6:32am
2
Most recent comment from Oliver:Hi,Sorry I can't understand what you need to make..
Andreas
Slider Revolution – Mouse Icon/Button ExplanationClosed
TheGem (WPBakery)
Updated February 12, 2020 at 8:28am
2
Most recent comment from Michael:HI!We used this custom CSS:
Nicola Semple
uploading media to a portfolio pageClosed
TheGem (WPBakery)
Updated February 11, 2020 at 10:12am
2
Most recent comment from Michael:HI!Please read the documentation:https://codex-themes.com/thegem/documentation/#portfolios-phttps://codex-themes.com/thegem/documentation/#portfolios
mrjcstudios
digital marketing Theme questionsClosed
TheGem (WPBakery)
Updated February 11, 2020 at 7:56am
2
Most recent comment from Oliver:Hi.pls. give me link to this page.
wojteq
STYLED GALLERYClosed
TheGem (WPBakery)
Updated February 11, 2020 at 7:10am
6
Most recent comment from Michael:Same file, line 1686:'thegem-gallery-fullwidth' => array(1170, 540, true),
BillyBatson
Favicon Won't Change/UpdateClosed
TheGem (WPBakery)
Updated February 11, 2020 at 6:40am
2
Most recent comment from Oliver:Hi,Seems like cache issue...
BillyBatson
Theme Options - Contacts & SocialsClosed
TheGem (WPBakery)
Updated February 11, 2020 at 6:39am
4
Most recent comment from Oliver:Hi,ad-blocker