Public Tickets
MayaV
Page speedClosed
TheGem (WPBakery)
Updated March 12, 2020 at 7:52am
2
Most recent comment from Michael:HI!Please read this article:Increasing Pagespeed
Semonya
Map on Legal demo 1 homepageClosed
TheGem (WPBakery)
Updated March 11, 2020 at 12:11pm
6
Most recent comment from Michael:Please contact us if you have any questions.
REScomunicazione
woocommerce check outClosed
TheGem (WPBakery)
Updated March 10, 2020 at 7:35am
2
Most recent comment from Oliver:Hi Chiara,try to click save in the theme options and check.
Alexander Reinhardt
Header Mobile Version on iphoneClosed
TheGem (WPBakery)
Updated March 9, 2020 at 8:40am
2
Most recent comment from Michael:HI!
pls. use following css:
#site-header-wrapper {
height: auto !important;
}
aeuphelia
Use Custom FontsClosed
TheGem (WPBakery)
Updated March 9, 2020 at 6:54am
2
Most recent comment from Oliver:Hi,pls. take a look:https://wpdatatables.com/sorry-this-file-type-is-not-permitted-for-security-reasons/
ex01010
site-header-wrapper sometimes appears with 235pxClosed
TheGem (WPBakery)
Updated March 8, 2020 at 11:02pm
3
Most recent comment from Alexander Reinhardt:Hi, which Autoptimize plugin is responsible for this error.I have the same problem.
Marcelo Di Lisio
Copyright centerClosed
TheGem (WPBakery)
Updated March 5, 2020 at 12:46pm
6
Most recent comment from Oliver:You're welcome!
Bartłomiej Grabowski
Post related custom taxaonomies listClosed
TheGem (WPBakery)
Updated March 5, 2020 at 11:33am
2
Most recent comment from Oliver:Hi,Sorry, no, it's default WP widget, there is no such possibility without the custom coding, I think it will be easier to find third-party plugins with the functions you need...
Fady
sticky header backgroundClosed
TheGem (WPBakery)
Updated March 4, 2020 at 8:54am
2
Most recent comment from Oliver:HI!
pls. use following css:
body #site-header.fixed.shrink {
background-color: rgba(0, 0, 0, 0.95);
}
giuseppedb
LogoClosed
TheGem (WPBakery)
Updated March 4, 2020 at 6:47am
2
Most recent comment from Michael:HI!Please delete all files from /wp-content/uploads/thegem-logos/ folder and check your site again.
jechadbourne
how to change time in blog listClosed
TheGem (WPBakery)
Updated March 3, 2020 at 8:36am
2
Most recent comment from Oliver:HI!
pls. use following css:
.blog-style-styled_list2 .post-time {
display: none;
}
TheFactoMarketing
PHP Error on Portfolio MinimalisticClosed
TheGem (WPBakery)
Updated March 2, 2020 at 6:34pm
10
Most recent comment from Michael:It is difficult to say, we checked the import of this site on our hosting and there were no problems.Your hosting may not be able to fully process one of the imported files.In any case, don't hes ...
nwiscombe
Reset themeClosed
TheGem (WPBakery)
Updated March 2, 2020 at 8:08am
2
Most recent comment from Oliver:Hi.
Sorry for delay, you can use this plugin for data base reset:
https://wordpress.org/plugins/wordpress-database-reset/
Wagehals
Custom text for Social Sharing Bar in PortfolioClosed
TheGem (WPBakery)
Updated February 27, 2020 at 9:22am
6
Most recent comment from Oliver:You're welcome!
rodolforojas
sliderClosed
TheGem (WPBakery)
Updated February 27, 2020 at 8:13am
2
Most recent comment from Michael:HI!In the archive that you downloaded after purchasing the theme there is a folder with all the sliders that are available with TheGem theme. Just select the one you want and import it.