Public Tickets
peppefark
languageClosed
TheGem (WPBakery)
Updated February 14, 2020 at 6:42am
2
Most recent comment from Oliver:Hi,
We recommend to use Loco Translate plugin for the theme translation or you can translate theme manually with .po file, pls. follow the instructions:
1. Take file languages/thegem.pot or xx_YY.p ...
artngo
Slow loading and lag of home screenClosed
TheGem (WPBakery)
Updated February 13, 2020 at 8:32am
12
Most recent comment from Michael:Sorry, but that’s all we can do. Please contact us if you have any questions.
AleksFloriano
Re Install ThemeClosed
TheGem (WPBakery)
Updated February 13, 2020 at 8:11am
2
Most recent comment from Michael:HI!Do you want to keep some elements on your site? The easiest way for you to do this is to delete the contents of your site and import again. If you want, I can do it for you.
AleksFloriano
RESET WPClosed
TheGem (WPBakery)
Updated February 13, 2020 at 6:32am
2
Most recent comment from Oliver:Hi,Sorry I can't understand what you need to make..
Andreas
Slider Revolution – Mouse Icon/Button ExplanationClosed
TheGem (WPBakery)
Updated February 12, 2020 at 8:28am
2
Most recent comment from Michael:HI!We used this custom CSS:
Nicola Semple
uploading media to a portfolio pageClosed
TheGem (WPBakery)
Updated February 11, 2020 at 10:12am
2
Most recent comment from Michael:HI!Please read the documentation:https://codex-themes.com/thegem/documentation/#portfolios-phttps://codex-themes.com/thegem/documentation/#portfolios
mrjcstudios
digital marketing Theme questionsClosed
TheGem (WPBakery)
Updated February 11, 2020 at 7:56am
2
Most recent comment from Oliver:Hi.pls. give me link to this page.
wojteq
STYLED GALLERYClosed
TheGem (WPBakery)
Updated February 11, 2020 at 7:10am
6
Most recent comment from Michael:Same file, line 1686:'thegem-gallery-fullwidth' => array(1170, 540, true),
BillyBatson
Favicon Won't Change/UpdateClosed
TheGem (WPBakery)
Updated February 11, 2020 at 6:40am
2
Most recent comment from Oliver:Hi,Seems like cache issue...
BillyBatson
Theme Options - Contacts & SocialsClosed
TheGem (WPBakery)
Updated February 11, 2020 at 6:39am
4
Most recent comment from Oliver:Hi,ad-blocker
giuseppedb
Move booking formClosed
TheGem (WPBakery)
Updated February 10, 2020 at 11:52am
6
Most recent comment from Michael:These blocks:
Faisal Zulfiqar
Theme Installation IssueClosed
TheGem (WPBakery)
Updated February 10, 2020 at 7:03am
2
Most recent comment from Oliver:Hi,You need to set recommended PHP limits, take a look:Recommended PHP Settings
savantrohit8
Missing TemplateClosed
TheGem (WPBakery)
Updated February 6, 2020 at 9:47am
2
Most recent comment from Michael:HI!You can find it here:
nwiscombe
Remove Gem logoClosed
TheGem (WPBakery)
Updated February 6, 2020 at 8:40am
2
Most recent comment from Michael:Hi!Please read the documentation:https://codex-themes.com/thegem/documentation/#uploading-your-logo
nwiscombe
Where do I edit the slider?Closed
TheGem (WPBakery)
Updated February 4, 2020 at 7:30am
4
Most recent comment from Michael:By downloading the Revolution Slider templates, you are trying to access their premium content (it is not our content), which is available only in a standalone license version of Revolution Slider plu ...