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Public Tickets

eMesr the theme is not responding for my home pageClosed   TheGem(Elementor)   Updated November 26, 2020 at 12:47pm   2 Most recent comment from Oliver:Hi,pls. provide wp-admin access and add few screenshots to describe the issue in details. virtuousdistribution problem installing demoClosed   TheGem(Elementor)   Updated November 25, 2020 at 8:26am   2 Most recent comment from Michael:HI!What demo site are you trying to import? Kompang Editing sliders and menu in ElementorClosed   TheGem(Elementor)   Updated November 23, 2020 at 12:36pm   2 Most recent comment from Michael:HI!You can edit the Revolution Slider only in the Slider Revolution settings. sourcesas SVG logoClosed   TheGem(Elementor)   Updated November 22, 2020 at 10:53am   4 Most recent comment from Michael:In Elementor, you can use SVG as a background. freeassociates Header transparencyClosed   TheGem(Elementor)   Updated November 22, 2020 at 10:29am   4 Most recent comment from Michael:You're welcome!Have a nice day! mandyschild Change portfolio slugClosed   TheGem(Elementor)   Updated November 20, 2020 at 6:25am   3 Most recent comment from Oliver:Ok, thank you for letting know ArsalanRc Top area searchClosed   TheGem(Elementor)   Updated November 19, 2020 at 9:27am   2 Most recent comment from Oliver:Hi,You need to add it via the code in the template:wp-content/themes/thegem/top_area.phpFor the safety future theme updates copy this file to the child before the editing.  freeassociates Header heightClosed   TheGem(Elementor)   Updated November 12, 2020 at 2:46pm   6 Most recent comment from Oliver:You're welcome! Mohan exceeded the maxClosed   TheGem(Elementor)   Updated November 12, 2020 at 1:15pm   2 Most recent comment from Oliver:Hi,pls. take a look:https://codex-themes.com/thegem/documentation/#license-terms Marco lowercase in menuClosed   TheGem(Elementor)   Updated November 10, 2020 at 11:24am   2 Most recent comment from Michael:HI!Please use this setting: Renee Rodgers admin password resetClosed   TheGem(Elementor)   Updated November 9, 2020 at 11:09am   2 Most recent comment from Oliver:Hi, Replied in another ticket. dataconvergence slider revolutionClosed   TheGem(Elementor)   Updated November 9, 2020 at 11:08am   2 Most recent comment from Oliver:HI! You don't need to activate any plugins included in the theme. All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin reposi ... Darshan Product Page SliderClosed   TheGem(Elementor)   Updated November 9, 2020 at 10:29am   2 Most recent comment from Michael:HI!Please read this ticket:https://codexthemes.ticksy.com/ticket/2594826/ Alisa Moody Logo won't reduce for mobileClosed   TheGem(Elementor)   Updated November 9, 2020 at 8:31am   2 Most recent comment from Michael:HI!Please edit this setting: danholmes11 elementor editor menu not loadingClosed   TheGem(Elementor)   Updated November 2, 2020 at 11:59am   2 Most recent comment from Oliver:Hi,Replied in another ticket.