Public Tickets
severcoal
Bundled Plugins ActivationClosed
TheGem(Elementor)
Updated January 18, 2021 at 6:56am
2
Most recent comment from Oliver:HI!
You don't need to activate any plugins included in the theme.
All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin reposit ...
TBC2018
FooterClosed
TheGem(Elementor)
Updated January 15, 2021 at 7:49am
2
Most recent comment from Michael:HI!Add a regular footer block to your website. You can find these blocks in TheGem Blocks.
TBC2018
Hamburger submenuClosed
TheGem(Elementor)
Updated January 14, 2021 at 1:45pm
2
Most recent comment from Michael:HI!There is no such possibility in the theme.
TBC2018
Label near hamburger menuClosed
TheGem(Elementor)
Updated January 14, 2021 at 1:44pm
2
Most recent comment from Michael:Hi,
Please provide the wp-admin access. We will try to help you.
Herrmitage
Gallery Thumbs Carousel on Single Product PagesClosed
TheGem(Elementor)
Updated January 14, 2021 at 1:36pm
6
Most recent comment from Michael:You're welcome!Have a nice day!
kdidot
Add elements on the pageClosed
TheGem(Elementor)
Updated January 11, 2021 at 10:21am
6
Most recent comment from Michael:Have a nice day!
phungphan151
There is no menu on pageClosed
TheGem(Elementor)
Updated January 11, 2021 at 7:55am
2
Most recent comment from Oliver:ok, thank you for letting know, closed ticket.
michkalo1
logo resizeClosed
TheGem(Elementor)
Updated January 9, 2021 at 12:32pm
2
Most recent comment from Michael:HI!Use the same width in the settings for the desktop and mobile logos.
michkalo1
portfolio how to remove page next / previous near footerClosed
TheGem(Elementor)
Updated January 8, 2021 at 1:54pm
7
Most recent comment from Michael:I have already answered this question in a previous answer:2) You can only move these icons by changing the theme code.
michkalo1
logo sizeClosed
TheGem(Elementor)
Updated January 6, 2021 at 10:08am
2
Most recent comment from Michael:HI!
Please read the documentation:
https://codex-themes.com/thegem/documentation/#logo-sizeThe height of the logo will be proportional to its width.
[email protected]
Cannot install demoClosed
TheGem(Elementor)
Updated January 5, 2021 at 11:16am
4
Most recent comment from Michael:Please read the documentation:https://codex-themes.com/thegem/documentation/#setting-up-homepage
gaganjosan420
Translate themeClosed
TheGem(Elementor)
Updated December 30, 2020 at 10:07am
4
Most recent comment from Michael:We will consider the option of creating a similar platform for communication between users. Thanks for the suggestion.
boostklicks
Problem using themesClosed
TheGem(Elementor)
Updated December 28, 2020 at 7:09am
2
Most recent comment from Oliver:Hi,pls. give me wp-admin and FTP access.
NSODigital
Access to "Demo import"Closed
TheGem(Elementor)
Updated December 25, 2020 at 11:27am
3
Most recent comment from Michael:HI!Please contact us if you have any questions.Have a nice day!
blackgoatco
How to change the main header areaeaClosed
TheGem(Elementor)
Updated December 22, 2020 at 10:58am
3
Most recent comment from Oliver:Ok, thank you for letting know