Public Tickets
Naeem Musa
Blog SectionClosed
TheGem(Elementor)
Updated September 23, 2020 at 10:01am
2
Most recent comment from Michael:HI!Unfortunately for the Elementor theme version this element is not ready yet. But its development should be completed soon.
mieske
EditingClosed
TheGem(Elementor)
Updated September 22, 2020 at 6:21am
2
Most recent comment from Oliver:HI,pls. provide wp-admin and FTP access.
Murray Morison
Slider RevolutionClosed
TheGem(Elementor)
Updated September 21, 2020 at 8:08am
2
Most recent comment from Michael:HI!You only have access to those sliders that you can find on our demo site - https://codex-themes.com/thegem/.
Murray Morison
Editing the Gem theme front page - main (visual) sectionClosed
TheGem(Elementor)
Updated September 21, 2020 at 8:02am
4
Most recent comment from Michael:You're welcome!Have a nice day!
Jessica Pauley
exceeded the limitClosed
TheGem(Elementor)
Updated September 17, 2020 at 8:22am
2
Most recent comment from Oliver:Hi Jessica, yes, one regular license allows you to use TheGem on one development and one final production website, please check https://themeforest.net/licenses/terms/regular
johnny0831
Multiple PortfoliosClosed
TheGem(Elementor)
Updated September 17, 2020 at 7:17am
3
Most recent comment from Oliver:Ok, thank you for letting know
maaarina
Use personalized fontsClosed
TheGem(Elementor)
Updated September 14, 2020 at 9:21am
2
Most recent comment from Michael:HI!Please use these settings:
everq35
Clarify doubts with the location of the homepage menusClosed
TheGem(Elementor)
Updated September 14, 2020 at 8:31am
2
Most recent comment from Michael:HI!To get started, watch this video, I hope it will help you understand exactly how such menus work.
William Curt Johnson
Importing Demo To Existing SiteClosed
TheGem(Elementor)
Updated September 14, 2020 at 7:52am
6
Most recent comment from Oliver:Hi,Here is our docs:https://codex-themes.com/thegem/documentation/elementor/
Herrmitage
Hide on Deskop/Tablet/Mobile FunctionClosed
TheGem(Elementor)
Updated September 11, 2020 at 11:25am
2
Most recent comment from Oliver:Hi,Sorry, can't say, I'm not SEO expert, try to ask this question in any SEO forum..
Herrmitage
The GemElement Image CaptionsClosed
TheGem(Elementor)
Updated September 7, 2020 at 1:32pm
7
Most recent comment from Herrmitage:This ticket can also be closed.
miukun
Warning: Illegal string offset ‘xxxxxxx’ inClosed
TheGem(Elementor)
Updated September 6, 2020 at 12:33pm
3
Most recent comment from [deleted]:Hi,
Please provide the wp-admin access. We will try to inspect problem on your site.I suppose also we will need ftp access.
pupasolutions
Shop Template issueClosed
TheGem(Elementor)
Updated August 31, 2020 at 9:00am
4
Most recent comment from Oliver:Hi,Sorry for delay, working, in this week will be update.
Kevin Heath
VersionClosed
TheGem(Elementor)
Updated August 28, 2020 at 12:00pm
4
Most recent comment from Oliver:Hi,There is some compatibility issues, pls. remove elementor plugin and reinstall it again (it will be installed from our repository.)
SamirSven
navigation settingsClosed
TheGem(Elementor)
Updated August 28, 2020 at 9:46am
4
Most recent comment from Michael:You're welcome!