Public Tickets
VAMSHI
No Private Ticket responses till date - 2 days overClosed
TheGem(Elementor)
Updated July 19, 2021 at 7:49am
2
Most recent comment from Oliver:Hi,Sorry for delay, replied there.
Taylor
Issue Import TheGem Demo Import (for Elemantor)Closed
TheGem(Elementor)
Updated July 18, 2021 at 12:17pm
2
Most recent comment from Oliver:HI,pls. give me wp-admin access, I'll check it out
Tsalex09
slow loadingClosed
TheGem(Elementor)
Updated July 14, 2021 at 12:56pm
2
Most recent comment from Oliver:Hi,Take a look:Increasing Pagespeed
Noctris
Icons in MenuClosed
TheGem(Elementor)
Updated July 12, 2021 at 7:34am
2
Most recent comment from Oliver:Hi,Sorry, from the box we don't have this feature, the simples way will be add it via CSS and :before
#primary-menu.no-responsive>li>a:before {
content: '111'
font-fa ...
chanukarck
Website speedupClosed
TheGem(Elementor)
Updated July 2, 2021 at 7:34am
2
Most recent comment from Oliver:Hi,Take a look:Increasing Pagespeed
buildge
Dynamic header linksClosed
TheGem(Elementor)
Updated June 30, 2021 at 9:12am
2
Most recent comment from Michael:HI!Please watch this video:
Marvin
Top Bar Button - Font + Font Size + Weight - Customize?!Closed
TheGem(Elementor)
Updated June 25, 2021 at 12:31pm
4
Most recent comment from Oliver:HI!
CSS example:
.top-area .gem-button.gem-button-style-outline {
font-family: 'Source Sans Pro';
font-size: 20px;
font-weight: 500;
}
KI69EATH
Menus BrokenClosed
TheGem(Elementor)
Updated June 24, 2021 at 1:29pm
6
Most recent comment from Oliver:it's a bit another setting, I'm sure it's cached. in any case, use my CSS code, it's a good workaround this will work and won't give you any problems in the future.
FotG
customisationClosed
TheGem(Elementor)
Updated June 24, 2021 at 10:53am
4
Most recent comment from Michael:Yes, indeed, I thought I had already answered your questions regarding Custom Footer, sorry.
Marvin
Demo content photos/images License inlcuded?Closed
TheGem(Elementor)
Updated June 24, 2021 at 9:20am
4
Most recent comment from Oliver:images from here:https://www.freepik.com/
FotG
customisationClosed
TheGem(Elementor)
Updated June 23, 2021 at 10:57am
2
Most recent comment from Michael:HI!Please read https://codexthemes.ticksy.com/ticket/2808500/ ticket.
Mwijaya20 Wijaya
Issue When Install The Demo ImportClosed
TheGem(Elementor)
Updated June 21, 2021 at 11:29am
2
Most recent comment from Oliver:Hi,Sorry for delay, replied there.
JPatrick2323
Demo Import. ErrorClosed
TheGem(Elementor)
Updated June 18, 2021 at 8:55am
2
Most recent comment from Michael:HI!Please read https://codexthemes.ticksy.com/ticket/2804781/ ticket.
SammyJeany86
Variation Image not updating when variation selectedClosed
TheGem(Elementor)
Updated June 18, 2021 at 8:54am
2
Most recent comment from Michael:HI!Please temporarily disable third-party plugins on your site to exclude their influence on this problem.
michelecarbone1
Product variations image not refreshingClosed
TheGem(Elementor)
Updated June 17, 2021 at 2:04pm
4
Most recent comment from Oliver:Hi SammyJeany86,pls. create new ticket with wp-admin access, we'll check it out