Public Tickets
amaya_125
WidgetsClosed
TheGem (WPBakery)
Updated October 6, 2017 at 8:03am
6
Most recent comment from Sergio:HI,
Feel free to contact us if you need help.
Batdorj
Demo importing problemClosed
TheGem (WPBakery)
Updated October 6, 2017 at 8:03am
7
Most recent comment from Michael:Your settings do not match the required settings. Contact your hosting administrator for the correct configuration of your site.
Lily
Contact Form Info Sent Location/StoredClosed
TheGem (WPBakery)
Updated October 6, 2017 at 7:36am
6
Most recent comment from Michael:Have a nice day!
Vitor
Product image zoomClosed
TheGem (WPBakery)
Updated October 6, 2017 at 6:43am
9
Most recent comment from Oliver:Welcome!
aditya2311
Visual ComposerClosed
TheGem (WPBakery)
Updated October 5, 2017 at 2:00pm
2
Most recent comment from Sergio:HI,pls. check the documentation http://codex-themes.com/thegem/documentation/There you will find the answers to your questions
RWAPED
Vertical MenuClosed
TheGem (WPBakery)
Updated October 5, 2017 at 1:53pm
7
Most recent comment from Sergio:Hi,Pls. wait a bit, our manager will send you a price on the mail.
Maya
Video pop-up not displaying correct videoClosed
TheGem (WPBakery)
Updated October 5, 2017 at 12:40pm
6
Most recent comment from Sergio:HI,
Feel free to contact us if you need help.
Maya
How can I display logo on all pages and redirect to home page on click?Closed
TheGem (WPBakery)
Updated October 5, 2017 at 12:38pm
6
Most recent comment from Sergio:HI,
Feel free to contact us if you need help.
eleonoranieuwjaar
urgent: shopping cart displayClosed
TheGem (WPBakery)
Updated October 5, 2017 at 12:14pm
2
Most recent comment from eleonoranieuwjaar:I solved the problem, and I realized I caused the problem myself by declaring wrong code in the .css child editor.Please close the ticket.Regards,Eleonora
Johnathan
I want to remove the buttons above the portfolioClosed
TheGem (WPBakery)
Updated October 5, 2017 at 8:16am
2
Most recent comment from Michael:HI!
pls. use following css:
.portfilio-top-panel {
display:none !important;
}
jams19880712
The purchase code you have entered is not valid. TheGem has not been activated.Closed
TheGem (WPBakery)
Updated October 5, 2017 at 7:47am
9
Most recent comment from Michael:Yes, indeed, when you turn on this plugin, an error occurs. This is very strange, before such a problem was not observed anywhere. First of all, update the topic to the latest version, if the problem ...
es351045
Pop Up ElementClosed
TheGem (WPBakery)
Updated October 4, 2017 at 2:36pm
9
Most recent comment from Sergio:pls. click this button (screen 1356) for example
griparicurse
Menu displayClosed
TheGem (WPBakery)
Updated October 4, 2017 at 2:28pm
2
Most recent comment from Oliver:HI!
pls. use following css:
@media (max-width: 1212px) {
nav#primary-navigation.site-navigation.primary-navigation {
border: none !important;
}
}
griparicurse
letter spacing bugClosed
TheGem (WPBakery)
Updated October 4, 2017 at 2:26pm
2
Most recent comment from Oliver:HI!Sorry, you added some css?
Michal Chodakowski
Myown fonts in RevSliderClosed
TheGem (WPBakery)
Updated October 4, 2017 at 11:20am
6
Most recent comment from Michael:Yes, unfortunately, fonts must be manually connected for this slider. Please read this article:https://www.themepunch.com/faq/use-fonts-google-fonts/