Public Tickets
Maya
Vimeo background not 360Closed
TheGem (WPBakery)
Updated October 2, 2017 at 7:15am
2
Most recent comment from Oliver:HI!Sorry, we don't provide support with the third-party plugins, pls. contact to this plugin support team.
Natethenomad
New theme options don't showClosed
TheGem (WPBakery)
Updated September 30, 2017 at 10:57am
4
Most recent comment from Michael:Please contact us should you have any questions.
Santiago Ramírez
Installation Demo ProblemClosed
TheGem (WPBakery)
Updated September 30, 2017 at 7:55am
2
Most recent comment from Michael:HI! Do not hesitate to contact us if you have any questions. Have a nice day!
Plamen
Background ImageClosed
TheGem (WPBakery)
Updated September 30, 2017 at 7:31am
12
Most recent comment from Michael:You can configure fonts for this block in this way:
PGM111
uploading a logoClosed
TheGem (WPBakery)
Updated September 29, 2017 at 1:36pm
3
Most recent comment from franziskakuppe:Hi PGM111!
How didi you upload the logo? I also can´t find where to upload itNEVERMIND, I found it ;-)
alyssalauren
CSS for infinite animationClosed
TheGem (WPBakery)
Updated September 29, 2017 at 9:57am
4
Most recent comment from Sergio:HI,you can try using custom styles for animation arrows , pls. check https://www.w3schools.com/css/css3_animations.asp
ufuk şen
instagram gallery settingsClosed
TheGem (WPBakery)
Updated September 29, 2017 at 8:23am
8
Most recent comment from Oliver:Welcome!
stylefotografie
Problem: TheGem ImportClosed
TheGem (WPBakery)
Updated September 29, 2017 at 7:29am
2
Most recent comment from Oliver:HI!pls. provide the wp-admin and FTP access.
Schuyler Hames
Search BarClosed
TheGem (WPBakery)
Updated September 28, 2017 at 11:31am
2
Most recent comment from Sergio:HI!
pls. share the wp-admin access, we'll check
klynnftw
Bolding Font in Page Builder Doesn't WorkClosed
TheGem (WPBakery)
Updated September 28, 2017 at 10:50am
4
Most recent comment from Michael:If you’ve run out of options for reducing your tax liabilities, or are currently without a retirement plan, we can help you.What is it? The correct code:If you’ve run out of options for reducin ...
EVA SANCHEZ DE LA MORENA
UpdateClosed
TheGem (WPBakery)
Updated September 28, 2017 at 10:00am
2
Most recent comment from Oliver:HI!Pls. check:
EVA SANCHEZ DE LA MORENA
I cannot change a text in the blog listClosed
TheGem (WPBakery)
Updated September 28, 2017 at 9:56am
4
Most recent comment from Oliver:Welcome!It would be great if you could rate us on ThemeForest.
Just go to your downloads on ThemeForest ( https://themeforest.net/downloads ), find TheGem and then you can rate it here
We wou ...
rtc31293
Search Bar ConfigurationClosed
TheGem (WPBakery)
Updated September 28, 2017 at 9:39am
2
Most recent comment from Sergio:Hi,In the theme uses the standard search for wordpress. Pls. check useful article on your question http://www.wpexplorer.com/limit-wordpress-search/
Metra
Team Person post type sorting in frontendClosed
TheGem (WPBakery)
Updated September 28, 2017 at 9:31am
2
Most recent comment from Oliver:HI!You can use order setting in the team item settings.
Maya
Section backgrounds not matching selected sizesClosed
TheGem (WPBakery)
Updated September 28, 2017 at 8:37am
6
Most recent comment from Michael:Please share admin access. We will try to inspect problem on your site.