Public Tickets
bktime
Missing Menu OptionsClosed
TheGem (WPBakery)
Updated October 16, 2017 at 8:30am
4
Most recent comment from Sergio:Hi,pls. use following theme options (screen 1450)
Arquingroup
Technical supportClosed
TheGem (WPBakery)
Updated October 16, 2017 at 8:08am
5
Most recent comment from [deleted]:Where I can see this button?
franziskakuppe
page loading designClosed
TheGem (WPBakery)
Updated October 16, 2017 at 8:05am
4
Most recent comment from [deleted]:No,You need place code like this to Custom CSS field in theme options.
Fresh_Color
Pre Loader pageClosed
TheGem (WPBakery)
Updated October 16, 2017 at 7:32am
4
Most recent comment from Sergio:Hi, Can you pls provide more details (screenshots)?
Andrea
TheGem HotelClosed
TheGem (WPBakery)
Updated October 14, 2017 at 10:43am
13
Most recent comment from Michael:You will still download your logo, news and portfolios. Do this and if you have any questions, please contact us.
terrywoodhouse
image licensingClosed
TheGem (WPBakery)
Updated October 13, 2017 at 4:03pm
2
Most recent comment from Oliver:Hi, most of the images are under CC 3.0 , however there are some images coming from shutterstock and istockphoto. This images should be purchased. Can you please list the images you wish to use, so we ...
prvnkumark
single image componentClosed
TheGem (WPBakery)
Updated October 13, 2017 at 11:42am
2
Most recent comment from Sergio:Hi, not quite sure what do you mean. Can you pls provide more details (screenshots)?
bktime
Audio PlayerClosed
TheGem (WPBakery)
Updated October 13, 2017 at 10:28am
2
Most recent comment from Sergio:Hi,unfortunately in the theme there is no such functionality, try to use the third party plugins
Swayam
Custom Footer IssueClosed
TheGem (WPBakery)
Updated October 13, 2017 at 10:15am
2
Most recent comment from Sergio:Hi, Can you pls provide more details (screenshots)?
shortmountainstudios
Contact form Medical-1 Pseudo element not displaying correctlyClosed
TheGem (WPBakery)
Updated October 13, 2017 at 8:12am
6
Most recent comment from Michael:It was necessary to add this symbol
Konrad
How to edit how the Search Results page look?Closed
TheGem (WPBakery)
Updated October 13, 2017 at 7:39am
10
Most recent comment from Sergio:HI, goneng
Could you create a separate ticket and share the wp-admin access.
Andreas Balodimos
Portfolio element save buttonClosed
TheGem (WPBakery)
Updated October 12, 2017 at 6:03pm
6
Most recent comment from redmist:same here haha
AbdellahRamadan
Please I'll like to migrate my licence i.e remove from the current site.Closed
TheGem (WPBakery)
Updated October 12, 2017 at 2:02pm
5
Most recent comment from AbdellahRamadan:Ok Thanks.
franziskakuppe
menu links for one-pagerClosed
TheGem (WPBakery)
Updated October 12, 2017 at 1:54pm
2
Most recent comment from Sergio:Hi, pls. check the video tutorials "Making One Page Website"http://codex-themes.com/thegem/documentation/video-tutorials/
Joao
FooterClosed
TheGem (WPBakery)
Updated October 12, 2017 at 1:24pm
6
Most recent comment from Sergio:Hi,pls. check (screen 1419)