Public Tickets
Maya
I can't change hero imageClosed
TheGem (WPBakery)
Updated September 27, 2017 at 8:10am
3
Most recent comment from Sergio:Hi, not quite sure what do you mean. Can you pls provide more details (screenshots)?
truecareu
Layer slider not updateingClosed
Scalia
Updated September 27, 2017 at 8:03am
7
Most recent comment from Michael:In order to update the plugin on your site, I need access to it. We can not do this without access to the admin panel of your site.
Maya
creative homepage vertical sliderClosed
TheGem (WPBakery)
Updated September 26, 2017 at 8:13pm
3
Most recent comment from Maya:I just figured it out! I was able to change them using visual composer.
Daniel
issues with headerClosed
TheGem (WPBakery)
Updated September 26, 2017 at 2:47pm
2
Most recent comment from Michael:HI! You can do this in the Theme Options.
kecster2
Post/Blog IssueClosed
TheGem (WPBakery)
Updated September 26, 2017 at 12:46pm
2
Most recent comment from kecster2:never mind i figured it out.
Edinson Castaño
problems importing the menuClosed
TheGem (WPBakery)
Updated September 26, 2017 at 10:56am
3
Most recent comment from Oliver:Can you set site to any test host?
ongws
how to i do change the padding space under navigation?Closed
TheGem (WPBakery)
Updated September 26, 2017 at 10:26am
6
Most recent comment from Oliver:HI!Here our docs:codex-themes.com/thegem/documentation/
Michal Chodakowski
Adding fonts [eot, svg, woff, ttf]Closed
TheGem (WPBakery)
Updated September 26, 2017 at 8:30am
2
Most recent comment from Oliver:HI!pls. check:https://tribulant.com/blog/wordpress/how-to-fix-sorry-this-file-type-is-not-permitted-for-security-reasons/
rtc31293
Configuring Menu for Signed-in UserClosed
TheGem (WPBakery)
Updated September 26, 2017 at 7:19am
2
Most recent comment from Oliver:HI!Sorry, we don't have such functionality in the theme, try to look any third-party plugin for this needs I think all then should work fine with the theme.
Gregory Garvin
woocommerce templates out of dateClosed
TheGem (WPBakery)
Updated September 25, 2017 at 11:46am
5
Most recent comment from Oliver:HI!What is your theme version?
bantoine2
Change Lookbook PicturesClosed
TheGem (WPBakery)
Updated September 25, 2017 at 11:34am
15
Most recent comment from Michael:I can do this, but I need to know what image you want to install.
RWAPED
Contact Form ErrorClosed
TheGem (WPBakery)
Updated September 25, 2017 at 10:50am
2
Most recent comment from Michael:HI! Without administrator access, we can not figure out what the problem is. Please contact the developer of this plugin:https://mailchimp.com/contact/support/index.php
loyaltyfox
Blank Space on ButtomClosed
TheGem (WPBakery)
Updated September 25, 2017 at 10:14am
2
Most recent comment from Oliver:HI!Pls. give link to this page
RWAPED
UpperCasesClosed
TheGem (WPBakery)
Updated September 25, 2017 at 10:09am
2
Most recent comment from Oliver:HI!
pls. use following css:
.title-h4 span {
text-transform: none !important;
}
PGM111
CountersClosed
TheGem (WPBakery)
Updated September 24, 2017 at 6:01am
3
Most recent comment from PGM111:I have opted not to use the counters. Please refer to my question regarding tables.