Public Tickets
Avinaash Menda
Demo Import of Splash Screen Vertical -2Closed
TheGem (WPBakery)
Updated August 22, 2017 at 6:21am
2
Most recent comment from Oliver:HI!pls. check:
davenu02
Menu Colors Wont ChangeClosed
TheGem (WPBakery)
Updated August 21, 2017 at 1:08pm
5
Most recent comment from Michael:HI! Open a private ticket and give access to your site, we will check its operation.
bantoine2
ProblemClosed
TheGem (WPBakery)
Updated August 21, 2017 at 12:34pm
5
Most recent comment from Michael:Have a nice day!
CaseyJadePhoto
Revolution Slider Won't InstallClosed
TheGem (WPBakery)
Updated August 21, 2017 at 11:21am
2
Most recent comment from Oliver:HI!pls. provide the wp-admin access.
Agarkala
QuickfindersClosed
TheGem (WPBakery)
Updated August 21, 2017 at 9:22am
2
Most recent comment from Sergio:HI,pls. check the documentation http://codex-themes.com/thegem/documentation/#what-is-quickfinder
Sowa Killian
(FRENCH) Revolution Slider bugClosed
TheGem (WPBakery)
Updated August 21, 2017 at 9:21am
2
Most recent comment from Sergio:HI!
pls. share the wp-admin access, we'll check
niemand1981
VC Accordion lookClosed
TheGem (WPBakery)
Updated August 21, 2017 at 8:53am
15
Most recent comment from Michael:Have a nice day!
Aceng Heryadi
Truble edit contacts and cocialsClosed
TheGem (WPBakery)
Updated August 21, 2017 at 8:47am
2
Most recent comment from Sergio:HI!
pls. share the wp-admin access, we'll check
Alex Gonzalez
Templates won't downloadClosed
TheGem (WPBakery)
Updated August 21, 2017 at 8:27am
5
Most recent comment from Oliver:You try to use a premium template library, which is available only in a standalone license version of Visual Composer. We have included Visual Composer in our theme as a bundled plugin under developer ...
CondorAgency
We can't save Theme OptionsClosed
TheGem (WPBakery)
Updated August 21, 2017 at 6:36am
6
Most recent comment from Michael:You go to the admin panel under the same login that you gave me?
Rivalov
Revolution slider dont work! Help me!!!!Closed
TheGem (WPBakery)
Updated August 21, 2017 at 6:32am
7
Most recent comment from Oliver:HI!pls. provide the wp-admin access
CaseyJadePhoto
Can't Access SiteClosed
TheGem (WPBakery)
Updated August 19, 2017 at 1:17am
1
Most recent comment from CaseyJadePhoto:Access to site fixed. I deleted and redid everything
KeLoX
Change color of overlay in portfolioClosed
TheGem (WPBakery)
Updated August 18, 2017 at 2:28pm
4
Most recent comment from Oliver:Sorry, my mistake, now border:
background-color: rgba(255, 255, 255, 0.8);
Andreas
Custom fields and thegem_page_dataClosed
TheGem (WPBakery)
Updated August 18, 2017 at 2:06pm
2
Most recent comment from Oliver:HI!You need to add the name of your custom post type to the check on 23 in the file/thegem-wptheme/wp-content/themes/thegem/inc/post-types/init.php
$post_types = array('post', 'page', 'thegem_pf_it ...
aarontwl
Widgetised FooterClosed
TheGem (WPBakery)
Updated August 18, 2017 at 7:46am
2
Most recent comment from Michael:HI! The content of the footer is filled automatically, depending on the size of the content. If you can not do this, provide access to your site and we will help to solve your problem.