Public Tickets
hellblau
Mega Menu Mobile ViewClosed
TheGem (WPBakery)
Updated October 19, 2016 at 1:52pm
2
Most recent comment from Oliver:HI!Sorry, It's not possible.
Capuciner
contact widget and translationClosed
TheGem (WPBakery)
Updated October 19, 2016 at 1:01pm
5
Most recent comment from Capuciner:Ok, no problem, you can close the ticket then. Thanks for your help!
simpolife
Favicon Closed
TheGem (WPBakery)
Updated October 19, 2016 at 12:11pm
2
Most recent comment from Oliver:HI!1. You don't need to activate visual composer,All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository. For ensuring t ...
mjephcott
Small glitchesClosed
Scalia
Updated October 19, 2016 at 12:00pm
2
Most recent comment from Oliver:HI!
1. You can use next css, or use layer slider included in the theme, it have much more settings for responsive mode:
.sc-nivoslider-title{
font-size: 3.5vw !important;
line-height: 1 ...
Capuciner
Icons breakdownClosed
TheGem (WPBakery)
Updated October 19, 2016 at 10:31am
3
Most recent comment from Capuciner:Thanks!It seems the person that signalled me the issue might have been using a zoom on his browser, which I did as well when trying to reproduce it. I will make sure to use the toggle device toolbar ...
Lycia
purchase codeClosed
TheGem (WPBakery)
Updated October 18, 2016 at 5:49pm
2
Most recent comment from Oliver:Yes. Your purchase will be ok.
mohan79
MenuClosed
TheGem (WPBakery)
Updated October 18, 2016 at 4:19pm
3
Most recent comment from mohan79:Ah, sure. Thanks that does the trick!!
mohan79
Menu items automatically scrolls downClosed
TheGem (WPBakery)
Updated October 18, 2016 at 4:19pm
3
Most recent comment from mohan79:Okay, thanks for quick reply!!!
niemand1981
Portfolio Sets and LikesClosed
TheGem (WPBakery)
Updated October 18, 2016 at 12:20pm
2
Most recent comment from Oliver:Hi,
Please follow the instructions
1. Сreate child theme
2. Go to wp-content/themes/thegem/
3. Copy file content-page.php to wp-content/themes/thegem-child/
4. Find this block (rows ...
Hailey
Top Area BarClosed
Scalia
Updated October 18, 2016 at 11:58am
2
Most recent comment from Oliver:HI!
pls. use following css:
.top-area {
background-color: #ffffff;
}
Luis
SLIDER DEMOClosed
TheGem (WPBakery)
Updated October 17, 2016 at 1:56pm
4
Most recent comment from Oliver:You are welcome!
GreatElise
What to do with unwanted pages?Closed
TheGem (WPBakery)
Updated October 17, 2016 at 1:55pm
2
Most recent comment from Oliver:HI!You can put unwanted pages to trash, then if you need you can restore it from trash.
mjephcott
remove unwanted spacingClosed
Scalia
Updated October 14, 2016 at 12:54pm
3
Most recent comment from Oliver:HI!pls. check "Disable bottom margin" setting in the page setting for removing bottom margin. (Attach)
use following css for removing top padding:
.block-content {
padding-top: 0 !imp ...
twinskye
Error Message in Theme OptionsClosed
TheGem (WPBakery)
Updated October 14, 2016 at 12:02pm
4
Most recent comment from Oliver:You are welcome!
yaron
Mobile menu "back" link text alter + translateClosed
Scalia
Updated October 14, 2016 at 10:40am
2
Most recent comment from Oliver:HI!You can translate it in the:/wp-content/themes/scalia/js/jquery.dlmenu.jsline 33