Public Tickets
David
broken pluginsClosed
TheGem (WPBakery)
Updated January 7, 2017 at 6:17pm
1
Most recent comment from David:Hello,
I tried uploading the theme but the plugins are broken when i try to import the demo. Thanks
kreativelement
Pre-loading Charts Before Scrolling PastClosed
TheGem (WPBakery)
Updated January 6, 2017 at 4:37pm
2
Most recent comment from Oliver:Sorry, no it's shortcodes of visual composer, we can't add any changes in it's code.
kreativelement
Making Bar Chart Size ConsistentClosed
TheGem (WPBakery)
Updated January 6, 2017 at 4:34pm
2
Most recent comment from Oliver:HI!It's canvas, impossible to edit canvas via css.
kreativelement
Editing Y-axis on Line ChartsClosed
TheGem (WPBakery)
Updated January 6, 2017 at 4:31pm
2
Most recent comment from Oliver:Hi!Sorry, no.
kreativelement
Line Breaks on Line Chart DataClosed
TheGem (WPBakery)
Updated January 6, 2017 at 4:28pm
2
Most recent comment from Oliver:HI!It's canvas html tags will not work there.
SeanToro
Custom Post TypeClosed
TheGem (WPBakery)
Updated January 6, 2017 at 3:23pm
2
Most recent comment from [deleted]:News and Blog shortcode doesn't work with custom post types. Only post or thegem_news.
Minas Giannopoulos
Unable to edit a section of a pageClosed
TheGem (WPBakery)
Updated January 6, 2017 at 3:05pm
4
Most recent comment from Oliver:HI!You can edit:/wp-content/themes/thegem/content-blog-item.phpIt's template just copy it the the child theme.
Mocmot
Wording filter portfolioClosed
TheGem (WPBakery)
Updated January 6, 2017 at 12:35pm
6
Most recent comment from Oliver:You can change this word in the:/wp-content/plugins/thegem-elements/inc/content.phpline 640But after update you revisions will be removed.(For translation you don't need add child theme)
Gymunity
Fullwidth pictureClosed
TheGem (WPBakery)
Updated January 6, 2017 at 11:52am
4
Most recent comment from Oliver:HI!Seems there we some troubles with envato connection. Now it's must be ok.
Whitney
Increase Scalia Logo SizeClosed
Scalia
Updated January 5, 2017 at 1:39pm
2
Most recent comment from Oliver:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?
albertoventura
plugin errorClosed
TheGem (WPBakery)
Updated January 4, 2017 at 11:51pm
4
Most recent comment from albertoventura:We solved it! Thanks a lot! Were the php settings!
kreativelement
Hiding Value on Doughnut Chart HoverClosed
TheGem (WPBakery)
Updated January 4, 2017 at 1:05pm
2
Most recent comment from Oliver:HI!Sorry, It's not possible without adding changes to the visual composer plugin. (The revisions will be removed after plugin update)
Carolina1609
Remove blockClosed
Scalia
Updated January 4, 2017 at 12:48pm
2
Most recent comment from Oliver:HI!
pls. use following css:
.single-scalia_pf_item .block-divider {
display: none;
}
.single-scalia_pf_item .clearfix.scalia_socials_sharing {
padding-top: 50px;
display: none;
} ...
Robert
Demo content not showing up after installationClosed
TheGem (WPBakery)
Updated January 4, 2017 at 9:37am
4
Most recent comment from Robert:Hi Gregor, All good. Thank you.Robert
quartzoweb
Wordpress 4.7 Theme Options don't loadClosed
TheGem (WPBakery)
Updated January 3, 2017 at 4:07pm
2
Most recent comment from [deleted]:Hi,I suppose some script break ajax request on all admins page. This script insert