Public Tickets
Mil2aG3
Website Loading SpeedClosed
TheGem (WPBakery)
Updated November 16, 2016 at 11:32am
2
Most recent comment from Oliver:HI!Here is a short list of recommendations that will help to increase pagespeed values of your website:
check your server's response times. In case your server answers slowly, contact your server's ...
Mocmot
Filter sectionClosed
TheGem (WPBakery)
Updated November 15, 2016 at 1:16pm
4
Most recent comment from Oliver:Sorry, no.But you can use widgets categories, custom menu or tags.
Gilson
Migration from staging to productionClosed
Scalia
Updated November 15, 2016 at 1:06pm
2
Most recent comment from Oliver:HI!pls. check this article:https://codex.wordpress.org/Moving_WordPress
marvinlim
How to Change Color for 3 Phases of Product Title in Woocommerce Product WidgetClosed
TheGem (WPBakery)
Updated November 15, 2016 at 10:18am
2
Most recent comment from marvinlim:Hi. Please close this ticket. I already solved it. Thanks.
vincentalain
Revolution Slider on MobileClosed
TheGem (WPBakery)
Updated November 15, 2016 at 7:39am
4
Most recent comment from vincentalain:You can close this case.
budynamieru
Can´t update post category or custom post type.Closed
Scalia
Updated November 14, 2016 at 12:22pm
6
Most recent comment from [deleted]:Where I can see your problems. Please give link or some pictures.
BlackSky86
Add down-arrow for menu items with sub-itemsClosed
TheGem (WPBakery)
Updated November 14, 2016 at 9:08am
7
Most recent comment from BlackSky86:That works, thanks.
harydas
REVSLIDER ISSUEClosed
TheGem (WPBakery)
Updated November 13, 2016 at 1:54pm
2
Most recent comment from Oliver:HI!Something comes wrong during the installation.1. Pls. delete revoslider folder from (via ftp)/thegem-wptheme/wp-content/plugins/2. Install revoslider plugin again.
marvinlim
Child Theme ComparisonClosed
TheGem (WPBakery)
Updated November 12, 2016 at 6:26am
3
Most recent comment from marvinlim:Ok. Thank you.
castco
desktop vs mobileClosed
TheGem (WPBakery)
Updated November 11, 2016 at 2:07pm
2
Most recent comment from Oliver:HI!1. Pls. delete offset in the column (responsive options) 2. You added paddings. Chek attach.3. You use different shorcodes. Attach.We would be glad to help you and assist you in resolving this ...
BDS
mobile menuClosed
TheGem (WPBakery)
Updated November 10, 2016 at 11:15am
8
Most recent comment from [deleted]:This is wocommerce plugin styles and scripts. Try to contact its support.
Jordan Stimpson
Icon for Top AreaClosed
TheGem (WPBakery)
Updated November 10, 2016 at 10:46am
6
Most recent comment from [deleted]:You made a mistake. Not 'e625'. You need 'e625' and remove space.Your code:
.top-area-contacts .gem-contacts-phone: before {
content: "e625";
}Necessary code:
.top-area-contacts .gem-contacts ...
Michael
logo linkClosed
TheGem (WPBakery)
Updated November 9, 2016 at 7:05pm
3
Most recent comment from Michael:Thats got it many thanks :)
simion1708
Digital AgencyClosed
TheGem (WPBakery)
Updated November 9, 2016 at 5:45pm
2
Most recent comment from Oliver:HI Simon!pls. check our documentationcodex-themes.com/thegem/documentation/And video tutorials:codex-themes.com/thegem/documentation/video-tutorials/
marvinlim
How Do You Change the Color of "Read More" text??Closed
TheGem (WPBakery)
Updated November 9, 2016 at 12:40pm
4
Most recent comment from Oliver:Sorry?