Public Tickets
Gymunity
Fullwidth pictureClosed
TheGem (WPBakery)
Updated January 6, 2017 at 11:52am
4
Most recent comment from Oliver:HI!Seems there we some troubles with envato connection. Now it's must be ok.
Whitney
Increase Scalia Logo SizeClosed
Scalia
Updated January 5, 2017 at 1:39pm
2
Most recent comment from Oliver:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?
albertoventura
plugin errorClosed
TheGem (WPBakery)
Updated January 4, 2017 at 11:51pm
4
Most recent comment from albertoventura:We solved it! Thanks a lot! Were the php settings!
kreativelement
Hiding Value on Doughnut Chart HoverClosed
TheGem (WPBakery)
Updated January 4, 2017 at 1:05pm
2
Most recent comment from Oliver:HI!Sorry, It's not possible without adding changes to the visual composer plugin. (The revisions will be removed after plugin update)
Carolina1609
Remove blockClosed
Scalia
Updated January 4, 2017 at 12:48pm
2
Most recent comment from Oliver:HI!
pls. use following css:
.single-scalia_pf_item .block-divider {
display: none;
}
.single-scalia_pf_item .clearfix.scalia_socials_sharing {
padding-top: 50px;
display: none;
} ...
Robert
Demo content not showing up after installationClosed
TheGem (WPBakery)
Updated January 4, 2017 at 9:37am
4
Most recent comment from Robert:Hi Gregor, All good. Thank you.Robert
quartzoweb
Wordpress 4.7 Theme Options don't loadClosed
TheGem (WPBakery)
Updated January 3, 2017 at 4:07pm
2
Most recent comment from [deleted]:Hi,I suppose some script break ajax request on all admins page. This script insert
Sanjay P S
How to make the footer contact form to sent the entered details to the emailClosed
TheGem (WPBakery)
Updated January 3, 2017 at 2:37pm
2
Most recent comment from Oliver:HI!You need to use shortcode and textblock widget for adding contact form.
Joanne
using a demo optionClosed
TheGem (WPBakery)
Updated January 3, 2017 at 2:33pm
2
Most recent comment from Oliver:HI!pls. check our documentation:http://codex-themes.com/thegem/documentation/And video tutorials:http://codex-themes.com/thegem/documentation/video-tutorials/
asnex
Menu changeClosed
TheGem (WPBakery)
Updated January 3, 2017 at 12:12pm
3
Most recent comment from Oliver:Hi!You need to edit portfolio items for changing featured image and Portfolio categories for editing top links. Pls. check:http://codex-themes.com/thegem/documentation/#portfolio-items
sprocopio
Slow Loading TimesClosed
Codeus
Updated January 2, 2017 at 1:39pm
4
Most recent comment from [deleted]:Sorry, I don't inderstand your question.
quartzoweb
How to set Blog with default right sidebar?Closed
TheGem (WPBakery)
Updated January 1, 2016 at 9:10pm
7
Most recent comment from quartzoweb:Yes, it's perfect, thanks a lot Max, Happy New Year!
jasonrae
Background ImagesClosed
TheGem (WPBakery)
Updated December 31, 2016 at 10:23am
7
Most recent comment from jasonrae:Just realized that the previous theme uses a plugin called add ons for VC which allows this function :( I thought it was a default VC option. thank you
Lycia
500 interal errorClosed
TheGem (WPBakery)
Updated December 30, 2016 at 3:51pm
3
Most recent comment from Oliver:HI!Sorry, but you need to contact your hoster with this issue.As I see now your site working without any problems.
jasonrae
VC PluginClosed
TheGem (WPBakery)
Updated December 30, 2016 at 3:45pm
2
Most recent comment from Oliver:HI!Yes you can. We don't add any changes to the vc plugin.Please note: for ensuring the highest quality of working as well as full compatibility we are releasing an updates of the plugins only after ...