Public Tickets
arthurboccia
Read More ButtonClosed
TheGem (WPBakery)
Updated May 22, 2019 at 12:49pm
2
Most recent comment from Oliver:Hi,
We recommend to use Loco Translate plugin for the theme translation or you can translate theme manually with .po file, pls. follow the instructions:
1. Take file languages/thegem.pot or xx_YY.p ...
Arunima
Contact form - mail sectionClosed
TheGem (WPBakery)
Updated May 22, 2019 at 7:47am
2
Most recent comment from Michael:HI!Please read the documentation:https://contactform7.com/faq/A sender’s address is comprised of a sender’s email address and an optional sender name. WordPress assigns “WordPress” as a sender ...
Arunima
email subscriptionClosed
TheGem (WPBakery)
Updated May 22, 2019 at 7:41am
2
Most recent comment from Michael:HI!This item is a regular button, all changes you can make by editing this element.
Arunima
Menu sub menu direction of branchingClosed
TheGem (WPBakery)
Updated May 22, 2019 at 7:39am
2
Most recent comment from Michael:HI!Unfortunately, there is no such setting in the TheGem theme. The menu opens automatically to the right side, but if there is not enough space to open the menu, it opens to the left.
outlawzz
change style of the blog button "read more"Closed
TheGem (WPBakery)
Updated May 21, 2019 at 11:52am
2
Most recent comment from Michael:HI!
pls. use following css:
.vc_btn3.vc_btn3-color-juicy-pink,
.vc_btn3.vc_btn3-color-juicy-pink.vc_btn3-style-flat {
color: #000 !important;
border: 1px solid #000 !important;
backgroun ...
mansoorbahrian
portfolioClosed
TheGem (WPBakery)
Updated May 21, 2019 at 10:56am
2
Most recent comment from Michael:HI!Unfortunately, this is not possible, clicking on links is done only by clicking on the icons.
outlawzz
read more hover color blogClosed
TheGem (WPBakery)
Updated May 21, 2019 at 9:48am
4
Most recent comment from Michael:Please contact us if you have any questions.
bobby wilson
I need to add the ability to hide menu items based on user rolesClosed
TheGem (WPBakery)
Updated May 21, 2019 at 7:34am
2
Most recent comment from Oliver:Hi,it's because the plugins uses their own menu walkers, you can deactivate the plugin, make all the mega menu settings and then activate the plugin again, nothing will be lost.
Roshan
When we try to update page redirect to 404Closed
TheGem (WPBakery)
Updated May 21, 2019 at 7:30am
19
Most recent comment from Oliver:Hi,If WPBackery working now - no...
minhaaj
customiztationClosed
TheGem (WPBakery)
Updated May 20, 2019 at 2:20pm
6
Most recent comment from Michael:You can remove this link in the Client item settings.
extthecook
Remove Loading AnimationClosed
TheGem (WPBakery)
Updated May 20, 2019 at 8:13am
2
Most recent comment from Michael:HI!
pls. use following css:
#page-preloader {
display:none !important;
}
pen_n_blade
"Failed to Download Template"Closed
TheGem (WPBakery)
Updated May 20, 2019 at 7:43am
2
Most recent comment from Oliver:Hi,By downloading the WP Bakery own templates, you are trying to access their premium content (it is not our content), which is available only in a standalone license version of WP Bakery plugin. We h ...
pen_n_blade
Top Padding Won't Go AwayClosed
TheGem (WPBakery)
Updated May 20, 2019 at 7:43am
2
Most recent comment from Oliver:Hi,You need to set check box "Disable top margin" in the page settings or use this CSS:
.block-content {
padding-top: 0;
}
Adam Rhodes
Fonts not consistent throughout the websiteClosed
TheGem (WPBakery)
Updated May 20, 2019 at 7:41am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access because of the coming soon mode.
vikram4422joshi
how to hide top area menus for mobile screens ?Closed
TheGem (WPBakery)
Updated May 20, 2019 at 7:27am
2
Most recent comment from Oliver:HI!
pls. use following css:
@media (max-width: 768px) {
.top-area-menu .nav-menu {
display: none;
}
}