Public Tickets
Laura
Fullwidht imageClosed
TheGem (WPBakery)
Updated May 10, 2019 at 12:42pm
6
Most recent comment from Michael:Transfer changes to a child theme.https://codex-themes.com/thegem/documentation/#installing-child-theme
paulcipha
Create 2 Column Product display on mobileClosed
TheGem (WPBakery)
Updated May 10, 2019 at 12:04pm
9
Most recent comment from Oliver:Welcome!
OneDoorLand
Color BG options for WoocommerceClosed
TheGem (WPBakery)
Updated May 10, 2019 at 10:21am
6
Most recent comment from Michael:Welcome! Have a nice day!
olugbemi sowemimo
activate gemClosed
TheGem (WPBakery)
Updated May 10, 2019 at 8:19am
2
Most recent comment from Oliver:Hi,Replied in another ticket.
olugbemi sowemimo
activate gemClosed
TheGem (WPBakery)
Updated May 10, 2019 at 8:18am
2
Most recent comment from Oliver:Hi,
According the Envato rules you can have only 1 live install on the license.
We allow to have the 1 development copy on the dev sub domain, so the URL should be dev.sitename.com , also you can ...
reflexionlabs11
Update IssueClosed
TheGem (WPBakery)
Updated May 10, 2019 at 7:59am
5
Most recent comment from Michael:Your link https://www.swoon.ai/swoonie/swoon-2/ doesn't work.
dsl-ms
Portfolio Filter LayoutClosed
TheGem (WPBakery)
Updated May 10, 2019 at 7:49am
2
Most recent comment from Oliver:Hi,pls. give me link to this page.
Tanja Toyka
One Click Demo ImportClosed
TheGem (WPBakery)
Updated May 9, 2019 at 11:42am
2
Most recent comment from Tanja Toyka:Forget this ticket - found it now - sometimes its weird.
THETRENDSZONE
Product row and titleClosed
TheGem (WPBakery)
Updated May 8, 2019 at 9:45am
2
Most recent comment from Michael:HI!
Please read this ticket:
https://codexthemes.ticksy.com/ticket/2002627
THETRENDSZONE
Product grid and titleClosed
TheGem (WPBakery)
Updated May 8, 2019 at 9:45am
2
Most recent comment from Michael:HI!Please read this ticket:https://codexthemes.ticksy.com/ticket/2002627
onefive
InstagramClosed
TheGem (WPBakery)
Updated May 8, 2019 at 9:43am
2
Most recent comment from Michael:HI!I see you have already solved this problem.
THETRENDSZONE
Product title and gridClosed
TheGem (WPBakery)
Updated May 8, 2019 at 8:56am
2
Most recent comment from Michael:HI!Please read this ticket:https://codexthemes.ticksy.com/ticket/2002627
onefive
InstagramClosed
TheGem (WPBakery)
Updated May 8, 2019 at 8:53am
2
Most recent comment from Michael:HI!Please use Instagram Gallery element:
seresinertes
Template Category + Tags = PressroomClosed
TheGem (WPBakery)
Updated May 7, 2019 at 12:04pm
2
Most recent comment from Michael:HI!
You need to edit template:
/wp-content/themes/thegem/index.php
Example of changing default style you can see in the template:
/wp-content/themes/thegem/search.php
Before the editing copy file in ...
Sebastian
The theme icons do not appearClosed
TheGem (WPBakery)
Updated May 7, 2019 at 11:24am
2
Most recent comment from Michael:HI!Sorry, I don't see the installed TheGem theme on your site.