Public Tickets
jerome
change school text colour on headerClosed
TheGem (WPBakery)
Updated November 5, 2018 at 6:25am
5
Most recent comment from Oliver:Hi,Pls. create the ticket in the activation problems category and provide there your purchase code.
Jesús
how to eliminate related products from the detail of a productClosed
TheGem (WPBakery)
Updated November 4, 2018 at 1:35pm
3
Most recent comment from n4nni1:Hi,can you tell me your solution? I have the same problem...
atreyuu2003
Update Child ThemeClosed
TheGem (WPBakery)
Updated November 2, 2018 at 1:16pm
2
Most recent comment from Oliver:Hi,pls. wait a bit, soon there will be theme update for the new woo version, you'll be notified per mail. Here is the instruction:https://codex-themes.com/thegem/documentation/update/
legalcalls
Custom JS isn't workingClosed
TheGem (WPBakery)
Updated November 2, 2018 at 10:30am
4
Most recent comment from Oliver:Welcome!
atreyuu2003
WooCommerce Update CompatibilityClosed
TheGem (WPBakery)
Updated November 2, 2018 at 7:27am
5
Most recent comment from Oliver:Hi,pls. create new ticket with wp-admin access, we'll check your install.
Mel Driver
issue with WP BakeryClosed
TheGem (WPBakery)
Updated November 2, 2018 at 6:52am
2
Most recent comment from Oliver:Hi,Add this code to the functions.php of the child theme:
add_action( 'init', 'thegem_child__disable_vc_updater', 1);
function thegem_child__disable_vc_updater() {
remove_action( 'vc_before_ini ...
legalcalls
Add custom code (HTML, JS)Closed
TheGem (WPBakery)
Updated November 1, 2018 at 12:00pm
8
Most recent comment from Oliver:You're welcome!
sosweeter
how do i adjust mainmaenu background opacityClosed
TheGem (WPBakery)
Updated October 31, 2018 at 12:34pm
8
Most recent comment from Oliver:Pls. add this:
.pricing-table-style-2 .pricing-row:nth-child(even) {
background-color: #fff;
}
Luisdeoficina
Woocomerce sale iconsClosed
TheGem (WPBakery)
Updated October 31, 2018 at 8:51am
2
Most recent comment from Oliver:HI!
pls. use following css:
body .product .new-label:after {
content: 'text';
font-size: 12px;
}
body .product .new-label {
font-size: 0;
}
Jesús
Move the add button to the cart to the right of the quantity textboxClosed
TheGem (WPBakery)
Updated October 31, 2018 at 7:12am
5
Most recent comment from Oliver:Welcome!
legalcalls
Remove header completelyClosed
TheGem (WPBakery)
Updated October 30, 2018 at 2:46pm
4
Most recent comment from legalcalls:Thanks, it turns out I just needed to tick "Hide Header" in the page's options.
Flash0619
Header/MenuClosed
TheGem (WPBakery)
Updated October 30, 2018 at 5:17am
3
Most recent comment from Flash0619:Noted on that, Gregor. How much would be the additional payment?
Jesús
Modify detail of a productClosed
TheGem (WPBakery)
Updated October 29, 2018 at 1:53pm
4
Most recent comment from Oliver:Hi,Add this code to the fucntions.php of the child theme:
function thegem_woocommerce_after_single_product_change() {
remove_action('thegem_woocommerce_single_product_left', 'woocommerce_templat ...
bnluce
How to add Yelp to Theme Options > SocialsClosed
TheGem (WPBakery)
Updated October 29, 2018 at 11:21am
8
Most recent comment from Oliver:Hi,Ok, I'll add the task to one of our developers.
njtedeschi
Blank SpaceClosed
TheGem (WPBakery)
Updated October 29, 2018 at 9:14am
4
Most recent comment from Michael:HI!Please create a separate ticket with your problem.