Public Tickets
Statsiura Patricia
multi-languageClosed
TheGem (WPBakery)
Updated October 22, 2018 at 10:58am
2
Most recent comment from Oliver:Hi,We recommend to use WPML plugin, pls. take a look:https://codex-themes.com/thegem/documentation/#wpml
pinguina
MEGA MENU (1 click only) on MOBILEClosed
TheGem (WPBakery)
Updated October 22, 2018 at 7:52am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access
iyka1983
Unable to set URL to buttonClosed
TheGem (WPBakery)
Updated October 22, 2018 at 6:46am
4
Most recent comment from Oliver:Hi,pls. create new ticket with the wp-admin access
ariozer
Details ButtonClosed
TheGem (WPBakery)
Updated October 22, 2018 at 6:44am
2
Most recent comment from Oliver:Hi,
We recommend to use Loco Translate plugin for the theme translation or you can translate theme manually with .po file, pls. follow the instructions:
1. Take file languages/thegem.pot or xx_YY ...
pinguina
Where to Customize CSS?Closed
TheGem (WPBakery)
Updated October 22, 2018 at 6:43am
2
Most recent comment from Oliver:Hi,Pls. take a look:http://codex-themes.com/thegem/documentation/css
pinguina
Featured Image NOT Showing on postsClosed
TheGem (WPBakery)
Updated October 22, 2018 at 6:43am
9
Most recent comment from Oliver:Hi,Pls. provide the access for me, I can't say you anything without the access/
robert88dusper
menu missingClosed
TheGem (WPBakery)
Updated October 20, 2018 at 9:40am
4
Most recent comment from Oliver:Ok, thank you for letting know.
pinguina
socials sharing for yelpClosed
TheGem (WPBakery)
Updated October 20, 2018 at 8:05am
2
Most recent comment from Oliver:Hi,Pls. take a look:ADDING NEW SOCIAL ICONS
johnstrubel
Portfolio Title TextClosed
TheGem (WPBakery)
Updated October 18, 2018 at 1:44pm
2
Most recent comment from Oliver:HI!
pls. use following css:
.portfolio:not(.columns-1) .portfolio-item .wrap > .caption {
display: none;
}
romzetto
TheGem Product Grid sortingClosed
TheGem (WPBakery)
Updated October 18, 2018 at 8:46am
2
Most recent comment from Michael:HI!Please read this ticket:https://codexthemes.ticksy.com/ticket/1750164
Rosvaldas
Post dateClosed
TheGem (WPBakery)
Updated October 18, 2018 at 7:51am
2
Most recent comment from Oliver:Hi,pls. give me link to the page where you need to remove it, I need to know the style you're using.
ThomasPinkava
Woocommerce Integration With TheGemClosed
TheGem (WPBakery)
Updated October 17, 2018 at 2:13pm
12
Most recent comment from Oliver:pls. contact to your hoster with this issue, I see only this:
bardinidavide bardini
Link Alt TagClosed
TheGem (WPBakery)
Updated October 17, 2018 at 2:04pm
4
Most recent comment from Oliver:There are no images, the alt attribute is not allowed on the elements...
pinguina
WPBakery templates library and updatesClosed
TheGem (WPBakery)
Updated October 17, 2018 at 7:25am
2
Most recent comment from Oliver:Hi,1. You can update it in the dashboard > updates. 2. By downloading the WP Bakery own templates, you are trying to access their premium content (it is not our content), which is available only in a ...
rosiefaulkner1989
Remove Share Icon from Portfolio ItemsClosed
TheGem (WPBakery)
Updated October 17, 2018 at 6:28am
6
Most recent comment from Oliver:Hi,CSS:
.portfolio-item .image .overlay .links a.icon.share {
display: none !important;
}