Public Tickets
tobias
trying to use slider revolution templates but i am told to enter a purchase codeClosed
TheGem (WPBakery)
Updated September 21, 2018 at 10:10am
2
Most recent comment from Oliver:Hi,You try to use a premium feature, which is available only in a standalone license version of RevoSlider. We have included RevoSlider in our theme as a bundled plugin under developer license. This m ...
halfpipe07
Where are the List of IconsClosed
TheGem (WPBakery)
Updated September 21, 2018 at 7:07am
2
Most recent comment from Oliver:Hi,Here:YOURURL/wp-content/themes/thegem/fonts/icons-fonts-info.html
Wendy
Footer heightClosed
TheGem (WPBakery)
Updated September 21, 2018 at 6:48am
2
Most recent comment from Michael:HI!Yes, of course, this can be done using custom CSS. Specify exactly how you want to change the footer, we will help you.
Beautylash
The Gem - PagespeedClosed
TheGem (WPBakery)
Updated September 20, 2018 at 12:34pm
2
Most recent comment from Oliver:Hi!
We recommend to use:
W3-total cache plugin, enable page cache browser cache, minifire of CSS and js.
https://tah.wordpress.org/plugins/w3-total-cache/
For optimizing images we recommend to ...
Arshsingh824
themeClosed
TheGem (WPBakery)
Updated September 20, 2018 at 10:53am
41
Most recent comment from Oliver:Welcome!
camilla
gem-quote stylingClosed
TheGem (WPBakery)
Updated September 20, 2018 at 8:44am
10
Most recent comment from Oliver:Hi,No you can install child theme, nothing will be lost, don't forget after the child theme install re-save theme options to apply custom.css file in the new theme. Also about your request, you can ...
chwazo
Changing from capitals to lowercase lettersClosed
TheGem (WPBakery)
Updated September 20, 2018 at 7:18am
5
Most recent comment from Oliver:Sorry, can't say anything without the access, can you set the site to any test hosting?
MFA_SONIC
Copy Quickfinders and othersClosed
TheGem (WPBakery)
Updated September 20, 2018 at 6:13am
2
Most recent comment from Oliver:Hi,The simplest way will be use this plugin:https://wordpress.org/plugins/duplicate-post/
Zelda
Vertical menuClosed
TheGem (WPBakery)
Updated September 19, 2018 at 3:28pm
6
Most recent comment from Oliver:By default it's open for the big screen resolutions (more than 1580px) in the lower screen resolution it's heeded, otherwise menu will overlap the content. Default content width 1212 px + 360 px me ...
Singlebranch
Pagebuilder Backend editor not availbleClosed
TheGem (WPBakery)
Updated September 19, 2018 at 1:32pm
12
Most recent comment from Oliver:Welcome!
lylabelle
Gap above info and under header??Closed
TheGem (WPBakery)
Updated September 19, 2018 at 8:40am
5
Most recent comment from Michael:HI!Please use this setting:
Sreejith Sreenivasan
To customize the gem themeClosed
TheGem (WPBakery)
Updated September 19, 2018 at 8:38am
2
Most recent comment from Michael:HI!
1) You need to edit: wp-content/themes/thegem/css/thegem-preloader.css
Or use next css:
body #page-preloader { background: #2c2e3d;}2) You need to change this custom CSS:
.team-perso ...
lylabelle
pop up animation slider thingClosed
TheGem (WPBakery)
Updated September 19, 2018 at 8:18am
10
Most recent comment from Oliver:Welcome!
lylabelle
Removing the text Navigation infoClosed
TheGem (WPBakery)
Updated September 19, 2018 at 8:11am
6
Most recent comment from Oliver:Welcome!
gabrieldefrates
Editing CSSClosed
TheGem (WPBakery)
Updated September 19, 2018 at 7:41am
2
Most recent comment from Oliver:Hi,pls. take a look here:http://codex-themes.com/thegem/documentation/css