Public Tickets
Catutzi
nofollow noopennerClosed
TheGem (WPBakery)
Updated September 14, 2018 at 12:56pm
2
Most recent comment from Oliver:Hi,You need to edit template:/wp-content/themes/thegem/socials-sharing.phpbefore the editing copy this file to the child theme for the safety feature updates.
Carlos Enrique Vargas Aguilar
top area menuClosed
TheGem (WPBakery)
Updated September 14, 2018 at 6:14am
2
Most recent comment from Oliver:Hi!
pls. use following css:
.top-area-menu .nav-menu > li a:before {
opacity: 0;
}
Kim Preece
countdown timeClosed
TheGem (WPBakery)
Updated September 13, 2018 at 2:43pm
6
Most recent comment from Oliver:HI!
pls. use following css:
.countdown-item.count-2, .countdown-item.count-3, .countdown-item.count-4 {
display: none;
}
.countdown-style-6 .countdown-item.count-1 .item-title, .countdown-s ...
lbyleveld
Author image displayClosed
TheGem (WPBakery)
Updated September 12, 2018 at 1:25pm
4
Most recent comment from Oliver:Hi,Pls. provide the FTP access and install child theme
Soham
reduce size of product galleryClosed
TheGem (WPBakery)
Updated September 11, 2018 at 11:20am
4
Most recent comment from Oliver:Welcome!
Catutzi
Update themeClosed
TheGem (WPBakery)
Updated September 11, 2018 at 7:47am
2
Most recent comment from Oliver:Hi,If you didn't add changes in the parent theme source code, nothing will be lost, pls. take a look:
brendanrien
WHY WONT YOU HELP ME? HELLO?!Closed
TheGem (WPBakery)
Updated September 11, 2018 at 5:16am
3
Most recent comment from brendanrien:fixed it. close this. answer next time. thx
brendanrien
SUPPORT!Closed
TheGem (WPBakery)
Updated September 11, 2018 at 5:16am
4
Most recent comment from brendanrien:fixed it. close this. answer next time. thx
Momo Konoplja
The theme can not be installed properly.Closed
TheGem (WPBakery)
Updated September 10, 2018 at 2:51pm
19
Most recent comment from Oliver:Set home page you can in the reading settings:https://easywpguide.com/wordpress-manual/settings/reading/
Anil
issue in themeClosed
TheGem (WPBakery)
Updated September 10, 2018 at 1:43pm
6
Most recent comment from Sergio:Hi,you have problems with server (screen 2556), pls. contact your hosting support team.They shall also check:Recommended PHP Settings
yogesh8495
Changes from Wordpress backend are not reflectingClosed
TheGem (WPBakery)
Updated September 10, 2018 at 1:12pm
6
Most recent comment from Sergio:HI, the problem in this code (screen 2554) , pls. remove it
Storeseeker
preview and pages don't workClosed
TheGem (WPBakery)
Updated September 10, 2018 at 12:46pm
4
Most recent comment from Sergio:Hi,sorry , but I don't see any problems with the portfolio (screen 2552)
kommunikation_2016
Adobe CC - Typekit FontsClosed
TheGem (WPBakery)
Updated September 10, 2018 at 9:45am
4
Most recent comment from Oliver:Hi,It's will not be in the menu, you need to apply it to the fonts via the css.
joeljuhtakajj
Updating WPBakery Page Builder from 5.5.2. to 5.5.4.Closed
TheGem (WPBakery)
Updated September 10, 2018 at 9:38am
2
Most recent comment from Oliver:Hi,Pls. wait a bit soon we'll upload it to our repository.
tobias
Slider Revolution not activatedClosed
TheGem (WPBakery)
Updated September 10, 2018 at 9:37am
4
Most recent comment from Oliver:Pls. provide the wp-admin access and add few screenshots to describe the issue in details.