Public Tickets
michellevelasss
Menu missingClosed
TheGem (WPBakery)
Updated June 29, 2018 at 10:57am
2
Most recent comment from Oliver:HI,Pls. take a look:
Alexandros Tagmatarchis
Portfolio breadcrumbsClosed
TheGem (WPBakery)
Updated June 28, 2018 at 12:34pm
8
Most recent comment from Oliver:pls. create new private ticket.
JohnLiberatore
Https and fontsClosed
TheGem (WPBakery)
Updated June 28, 2018 at 11:37am
4
Most recent comment from Oliver:Hi,I need access to the WordPress dashboard.
annib
Menu CSSClosed
TheGem (WPBakery)
Updated June 28, 2018 at 11:34am
6
Most recent comment from annib:Thanks Max, I am talking to Michael on a different ticket, so have asked him to look into this now. You can close this ticket.
Max
How to customize or translate the comment section?Closed
TheGem (WPBakery)
Updated June 28, 2018 at 10:16am
2
Most recent comment from Oliver:Hi,
We recommend to use Loco Translate plugin for the theme translation or you can translate theme manually with .po file, pls. follow the instructions:
1. Take file languages/thegem.pot or xx_YY ...
mfsaglam
Styled Gallery image namesClosed
TheGem (WPBakery)
Updated June 28, 2018 at 10:04am
2
Most recent comment from Oliver:Hi,Sorry, without the code changes it's not possible. You can use portfolio shortcode to make it.
chathuramk
Megamenu with logosClosed
TheGem (WPBakery)
Updated June 28, 2018 at 8:55am
2
Most recent comment from Oliver:Hi,Sorry, in out mega menu without a lot of code changes it's not possible, try to look any third-party plugins for this needs.
Patrick Amori
Support for TheGem ThemeClosed
TheGem (WPBakery)
Updated June 28, 2018 at 7:56am
8
Most recent comment from Oliver:Hi,pls. check, I removed the links.
MPazCotarelo
button doesn't show for iPhoneClosed
TheGem (WPBakery)
Updated June 28, 2018 at 7:47am
9
Most recent comment from MPazCotarelo:Thank you, I'll do that
anantn7
Footer SectionClosed
TheGem (WPBakery)
Updated June 28, 2018 at 7:27am
4
Most recent comment from Oliver:Welcome!
kniemeyer80
Styled GalleryClosed
TheGem (WPBakery)
Updated June 28, 2018 at 7:21am
2
Most recent comment from Oliver:Hi,pls. give me link to the page with this block.
paulbuijs
Scroll to next section elementClosed
TheGem (WPBakery)
Updated June 27, 2018 at 9:02pm
5
Most recent comment from paulbuijs:Thanks again Gregor. I ended up using the down arrow icon instead.
pespinoza
Problemas de ImportaciónClosed
TheGem (WPBakery)
Updated June 27, 2018 at 1:25pm
9
Most recent comment from Oliver:Hi,Thank you for letting know, in any case feel free to contact us if you need help.
walterleandromarques
FlagsClosed
TheGem (WPBakery)
Updated June 27, 2018 at 6:57am
2
Most recent comment from Oliver:Hi,In the last WPML version it already included in the plugin.
Nicolás Fernández
portfolio does not save changes.Closed
TheGem (WPBakery)
Updated June 27, 2018 at 6:45am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access