Public Tickets
Garry
ImagesClosed
TheGem (WPBakery)
Updated June 25, 2018 at 6:48am
6
Most recent comment from Oliver:Everything is free on this page, you can use it.
Andre van der Merwe
Linked Products don't showClosed
TheGem (WPBakery)
Updated June 25, 2018 at 4:43am
5
Most recent comment from Andre van der Merwe:Thanks Max, installing the Child Theme and adding the code into the child theme functions added the upsell product to the individual product page.
jiyad
I have a problem with arabic languageClosed
TheGem (WPBakery)
Updated June 23, 2018 at 9:26am
2
Most recent comment from Oliver:Hi,Can you provide the wp-admin access?
lensmen123
Woocommerce value storages issueClosed
TheGem (WPBakery)
Updated June 22, 2018 at 3:00pm
8
Most recent comment from [deleted]:You can create plugin for this or add code to child theme files.Basically this form is processed by wocommerce plugin. Theme only contain style for this.
Amira
Redirection linkClosed
TheGem (WPBakery)
Updated June 22, 2018 at 10:52am
2
Most recent comment from Michael:HI!Please read this article:https://docs.helpscout.net/article/220-anchor-links
Nicolò Grammatico
Issues with font and footerClosed
TheGem (WPBakery)
Updated June 22, 2018 at 7:34am
14
Most recent comment from [deleted]:Updating a theme
Stohansl
Custom CSSClosed
TheGem (WPBakery)
Updated June 21, 2018 at 1:25pm
8
Most recent comment from [deleted]:Sorry, by default it's not possible. It's requires some
code changes (it's not a couple lines of
code).
zartmanconstruction
Portfolio SLiderClosed
TheGem (WPBakery)
Updated June 21, 2018 at 1:08pm
4
Most recent comment from Oliver:Hi,You need to add featured image to all the items used in the slider.
visocreative
opening lightbox galleryClosed
TheGem (WPBakery)
Updated June 21, 2018 at 11:54am
8
Most recent comment from [deleted]:Sorry, by default it's not possible. It's requires some
code changes (it's not a couple lines of
code).
jojy_thomas Thondalil
Woocommerce IssueClosed
TheGem (WPBakery)
Updated June 21, 2018 at 11:49am
2
Most recent comment from [deleted]:Hi,
Is "catalog mode" enabled on your site? Please check theme options for this. Price and cart is not available in "catalog mode".
pdrpdr1
Anchor to #idClosed
TheGem (WPBakery)
Updated June 21, 2018 at 9:36am
6
Most recent comment from Oliver:Sorry, can't understand. Can you be some more specific?
johnstrubel
Row SpacingClosed
TheGem (WPBakery)
Updated June 21, 2018 at 9:27am
4
Most recent comment from Oliver:Hi,pls. add screenshot with the issue.
Andre van der Merwe
Shop not showing sidebarClosed
TheGem (WPBakery)
Updated June 21, 2018 at 7:45am
2
Most recent comment from [deleted]:Hi,Did you add widgets to shop sidebar?
seyhunsagir
Contact Strings ChangeClosed
TheGem (WPBakery)
Updated June 21, 2018 at 7:28am
2
Most recent comment from Oliver:Hi,
We recommend to use Loco Translate plugin for the theme translation or you can translate theme manually with .po file, pls. follow the instructions:
1. Take file languages/thegem.pot or xx_YY ...
Natethenomad
Comments GDPRClosed
TheGem (WPBakery)
Updated June 20, 2018 at 9:15pm
24
Most recent comment from Natethenomad:This worked perfectly! Thanks, Max!