Public Tickets
gdesibre
Slider problemClosed
TheGem (WPBakery)
Updated June 8, 2017 at 7:39am
8
Most recent comment from Oliver:HI!pls. create a separeate ticket with wp-admin access and add some screenshots with the problems.
Mary Kita
graphic content/videoClosed
TheGem (WPBakery)
Updated June 8, 2017 at 7:35am
2
Most recent comment from Sergio:HI,pls. check the documentation http://codex-themes.com/thegem/documentation/#video-backgrounds
tomassolp
Revolution Slider BundleClosed
TheGem (WPBakery)
Updated June 7, 2017 at 7:50pm
1
Most recent comment from tomassolp:Nevermind you answered my previous ticket, never got an email alert for that.
Mary Kita
phantom spaceClosed
TheGem (WPBakery)
Updated June 7, 2017 at 3:38pm
2
Most recent comment from Sergio:HI,
This page was not found (screen 889)
Mary Kita
phantom spaceClosed
TheGem (WPBakery)
Updated June 7, 2017 at 3:38pm
2
Most recent comment from Sergio:HI,This page was not found (screen 889)
Kumooku
Mouse WheelClosed
TheGem (WPBakery)
Updated June 7, 2017 at 3:20pm
6
Most recent comment from Oliver:HI!Sorry, don't have this device.
Mary Kita
video backgroundClosed
TheGem (WPBakery)
Updated June 7, 2017 at 3:18pm
2
Most recent comment from Oliver:HI!pls. check:http://codex-themes.com/thegem/documentation/#video-backgrounds
harrybrowndesign
Fullwidth Styled textboxClosed
TheGem (WPBakery)
Updated June 7, 2017 at 2:01pm
2
Most recent comment from Sergio:HI,You need to remove the bottom gaps from the row and column (screen 881,882,883)
daptee
Different image for each categoryClosed
TheGem (WPBakery)
Updated June 7, 2017 at 1:52pm
4
Most recent comment from daptee:Thanks a lot!
Mary Kita
graphic contentClosed
TheGem (WPBakery)
Updated June 7, 2017 at 9:05am
2
Most recent comment from Oliver:HI!You can use ROW HTML shortcode for inserting HTML 5.
Don
regenerate thumbnailsClosed
TheGem (WPBakery)
Updated June 7, 2017 at 7:59am
4
Most recent comment from Oliver:HI!no, we use 1920 px width in our theme for full width areas.
maureencrist
Scaling an image with text to be responsiveClosed
TheGem (WPBakery)
Updated June 7, 2017 at 7:24am
7
Most recent comment from Oliver:If you wish not cutting images, you need to set image in the same size of your block, size of your block 1920 x 1112px
harrybrowndesign
portfolio circular overlayClosed
TheGem (WPBakery)
Updated June 7, 2017 at 7:05am
8
Most recent comment from Oliver:Feel free to contact us if you need help.
daptee
Order products in a categoryClosed
TheGem (WPBakery)
Updated June 7, 2017 at 6:48am
2
Most recent comment from Oliver:HI!Sorry, without code changes it's not possible. Try to look any third-party plugins...
daptee
Change camera icon on product hoverClosed
TheGem (WPBakery)
Updated June 7, 2017 at 6:38am
2
Most recent comment from Oliver:Hi!ignore previous message.
pls. use following css:
body .gem-gallery-hover-default .gem-gallery-preview-carousel-wrap .gem-gallery-item a:after {
content: 'e612';
}