Public Tickets
Parth
How to set the WooCommerce products pageClosed
TheGem (WPBakery)
Updated June 16, 2017 at 6:51am
4
Most recent comment from Michael:To add the necessary widgets to the site, read the documentation on this topic: http://codex-themes.com/thegem/documentation/#sidebars-and-widgets Unfortunately, without access to the site, we can n ...
AshNG2
Slider Revolution - App LandingClosed
TheGem (WPBakery)
Updated June 15, 2017 at 8:23pm
2
Most recent comment from AshNG2:Issue was caused by Max Post Size, had to change manually on php,info instead of within cPanel which fixed this and I have now imported the slider correctly.Please close this ticket.
Troy Starwalt
Custom FontsClosed
TheGem (WPBakery)
Updated June 15, 2017 at 2:58pm
2
Most recent comment from Troy Starwalt:Sorry, I just saw that "Fonts Manager" option in Appearance. All good!
visionsites
static front pageClosed
TheGem (WPBakery)
Updated June 15, 2017 at 12:45pm
16
Most recent comment from Sergio:HI,You need to import demo content pls. check the documentation http://codex-themes.com/thegem/documentation/video-tutorials/
Jbju
Image Carousel sizeClosed
TheGem (WPBakery)
Updated June 15, 2017 at 10:31am
4
Most recent comment from Michael:Sorry, but I do not see Image Carousel on this page. Specify where it is located
harrybrowndesign
Plus Icon Color (Accordion)Closed
TheGem (WPBakery)
Updated June 15, 2017 at 10:19am
10
Most recent comment from Sergio:HI,
Feel free to contact us if you need help.
mcnnham
Portfolio not functioning properlyClosed
TheGem (WPBakery)
Updated June 15, 2017 at 8:27am
5
Most recent comment from Michael:You wrote: Hope this helps. If you go to portfolio then E-commerce landing page and add it to the category Web+Print or Web+Video it breaks the homepage and disables the hamburger menu. I don't full ...
golpar
Horizontal Side linesClosed
TheGem (WPBakery)
Updated June 15, 2017 at 7:07am
6
Most recent comment from Sergio:HI,
Feel free to contact us if you need help.
Jbju
Border ColorClosed
TheGem (WPBakery)
Updated June 14, 2017 at 2:34pm
6
Most recent comment from Sergio:HI,
Feel free to contact us if you need help.
Jbju
Padding-top with Slider revolutionClosed
TheGem (WPBakery)
Updated June 14, 2017 at 2:19pm
3
Most recent comment from Jbju:Resolved Thank you.
harrybrowndesign
Footer widerClosed
TheGem (WPBakery)
Updated June 14, 2017 at 2:12pm
2
Most recent comment from Oliver:HI!
pls. use following css:
@media (min-width: 992px) {
.col-md-3.col-md-pull-9 {
width: 100%;
right: 0;
}
}
karinwillekes
Decrease number of widget area from 4 to 3 at bottom of websiteClosed
TheGem (WPBakery)
Updated June 14, 2017 at 2:02pm
14
Most recent comment from Sergio:HI,
Feel free to contact us if you need help.
tom80550
Existing customer on cart pageClosed
TheGem (WPBakery)
Updated June 14, 2017 at 12:41pm
7
Most recent comment from Oliver:Pls. check now.
BaptisteJesu
Translating category overlay titleClosed
TheGem (WPBakery)
Updated June 14, 2017 at 12:35pm
5
Most recent comment from Oliver:Thank you for letting now about this function.
BaptisteJesu
Targeting portfolio single pages - functions.phpClosed
TheGem (WPBakery)
Updated June 14, 2017 at 12:27pm
4
Most recent comment from Oliver:You are welcome!