Public Tickets
wd001708
Adding event codeClosed
TheGem (WPBakery)
Updated May 3, 2017 at 8:29am
5
Most recent comment from Oliver:1. Install child theme, activate it, resave theme options.
2. Copy this file to the child theme. (main folder)
3. Make your revisions in the file which you copied.
Siteisfaction
WoocommerceClosed
TheGem (WPBakery)
Updated May 3, 2017 at 8:26am
2
Most recent comment from Oliver:HI!pls. update theme to the latest version:Updating a theme
asanilta
Show client name on icon hoverClosed
TheGem (WPBakery)
Updated May 2, 2017 at 2:31pm
2
Most recent comment from Oliver:HI!Sorry, without code changes it's not possible. Sorry, it does not cope lines of the code.
asanilta
Edit Top Area contentClosed
TheGem (WPBakery)
Updated May 2, 2017 at 2:27pm
4
Most recent comment from Oliver:Feel free to contact us if you need help.
Krysie01
Links not working on templateClosed
TheGem (WPBakery)
Updated May 2, 2017 at 2:19pm
2
Most recent comment from Sergio:HI,1) This is Quickfinder pls. check (screen 644)2,3) this is buttons pls. check (screen 645,646)
btaufflieb
social iconsClosed
TheGem (WPBakery)
Updated May 2, 2017 at 1:05pm
2
Most recent comment from Oliver:HI!
pls. provide the wp-admin access, we'll check your settings.
eugenioheer
Fullwidth Home and Boxed siteClosed
TheGem (WPBakery)
Updated May 2, 2017 at 12:25pm
8
Most recent comment from Oliver:Feel free to contact us if you need help.
creoadmin
Products section on home pageClosed
TheGem (WPBakery)
Updated May 2, 2017 at 10:13am
2
Most recent comment from Sergio:HI!
pls. use following css:
.products .product-inner:not(:hover) .product-info .product-title {
color: #000 !important;
}
mmathews77
Contact Form Button ColorClosed
TheGem (WPBakery)
Updated May 2, 2017 at 9:43am
2
Most recent comment from Oliver:HI!
pls. use following css:
body .wpcf7 .wpcf7-form .contact-form-footer .wpcf7-submit {
background-color: transparent;
border: 2px solid #12e0c1;
color: #12e0c1;
border-radius ...
BDS
8mafe is not loadingClosed
TheGem (WPBakery)
Updated May 2, 2017 at 8:35am
3
Most recent comment from Oliver:HI!
Pls. accept my apologies for delay. I was out of office in few days.At first pls. decatiate wp-slick-slider-and-image-carousel plugin, it give the console error:wp-slick-slider-and-image-carouse ...
jpgklassen
Updating TheGem from the WordPress dashboardClosed
TheGem (WPBakery)
Updated May 2, 2017 at 8:29am
2
Most recent comment from Oliver:HI!pls. check this video:Sorry, we don't have automatic theme update.
bashdavidson
digital agencyClosed
TheGem (WPBakery)
Updated May 2, 2017 at 8:18am
2
Most recent comment from Oliver:HI!pls. check this video:
Cholla22
Responsive settingsClosed
TheGem (WPBakery)
Updated May 2, 2017 at 8:12am
2
Most recent comment from Oliver:HI!pls. check this video:https://vc.wpbakery.com/video-academy/responsive-column-control-width-offset-param-usage-explained/ all the breakpoints you can see in the:wp-content/themes/thegem/css/thegem ...
nkheria
Problem with CSSClosed
TheGem (WPBakery)
Updated May 2, 2017 at 8:10am
2
Most recent comment from Oliver:HI!Did you make the wp-database migrate after the moving site?https://srd.wordpress.org/plugins/wp-migrate-db/
more3cm
help meClosed
TheGem (WPBakery)
Updated May 2, 2017 at 7:55am
4
Most recent comment from Oliver:HI!
Pls. accept my apologies for delay. I was out of office in few days.There were some problems with our server, it's already fixed.