Public Tickets
Siteisfaction
WoocommerceClosed
TheGem (WPBakery)
Updated May 3, 2017 at 8:26am
2
Most recent comment from Oliver:HI!pls. update theme to the latest version:Updating a theme
asanilta
Show client name on icon hoverClosed
TheGem (WPBakery)
Updated May 2, 2017 at 2:31pm
2
Most recent comment from Oliver:HI!Sorry, without code changes it's not possible. Sorry, it does not cope lines of the code.
asanilta
Edit Top Area contentClosed
TheGem (WPBakery)
Updated May 2, 2017 at 2:27pm
4
Most recent comment from Oliver:Feel free to contact us if you need help.
Krysie01
Links not working on templateClosed
TheGem (WPBakery)
Updated May 2, 2017 at 2:19pm
2
Most recent comment from Sergio:HI,1) This is Quickfinder pls. check (screen 644)2,3) this is buttons pls. check (screen 645,646)
btaufflieb
social iconsClosed
TheGem (WPBakery)
Updated May 2, 2017 at 1:05pm
2
Most recent comment from Oliver:HI!
pls. provide the wp-admin access, we'll check your settings.
eugenioheer
Fullwidth Home and Boxed siteClosed
TheGem (WPBakery)
Updated May 2, 2017 at 12:25pm
8
Most recent comment from Oliver:Feel free to contact us if you need help.
creoadmin
Products section on home pageClosed
TheGem (WPBakery)
Updated May 2, 2017 at 10:13am
2
Most recent comment from Sergio:HI!
pls. use following css:
.products .product-inner:not(:hover) .product-info .product-title {
color: #000 !important;
}
mmathews77
Contact Form Button ColorClosed
TheGem (WPBakery)
Updated May 2, 2017 at 9:43am
2
Most recent comment from Oliver:HI!
pls. use following css:
body .wpcf7 .wpcf7-form .contact-form-footer .wpcf7-submit {
background-color: transparent;
border: 2px solid #12e0c1;
color: #12e0c1;
border-radius ...
BDS
8mafe is not loadingClosed
TheGem (WPBakery)
Updated May 2, 2017 at 8:35am
3
Most recent comment from Oliver:HI!
Pls. accept my apologies for delay. I was out of office in few days.At first pls. decatiate wp-slick-slider-and-image-carousel plugin, it give the console error:wp-slick-slider-and-image-carouse ...
jpgklassen
Updating TheGem from the WordPress dashboardClosed
TheGem (WPBakery)
Updated May 2, 2017 at 8:29am
2
Most recent comment from Oliver:HI!pls. check this video:Sorry, we don't have automatic theme update.
bashdavidson
digital agencyClosed
TheGem (WPBakery)
Updated May 2, 2017 at 8:18am
2
Most recent comment from Oliver:HI!pls. check this video:
Cholla22
Responsive settingsClosed
TheGem (WPBakery)
Updated May 2, 2017 at 8:12am
2
Most recent comment from Oliver:HI!pls. check this video:https://vc.wpbakery.com/video-academy/responsive-column-control-width-offset-param-usage-explained/ all the breakpoints you can see in the:wp-content/themes/thegem/css/thegem ...
nkheria
Problem with CSSClosed
TheGem (WPBakery)
Updated May 2, 2017 at 8:10am
2
Most recent comment from Oliver:HI!Did you make the wp-database migrate after the moving site?https://srd.wordpress.org/plugins/wp-migrate-db/
more3cm
help meClosed
TheGem (WPBakery)
Updated May 2, 2017 at 7:55am
4
Most recent comment from Oliver:HI!
Pls. accept my apologies for delay. I was out of office in few days.There were some problems with our server, it's already fixed.
mailannie
Self Hosted Video SoundClosed
TheGem (WPBakery)
Updated May 2, 2017 at 7:52am
2
Most recent comment from Oliver:HI!In the self-hosted video background audio is disabled. Pls. use youtube video, there will be sound.